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    Brides By Elizabeth

    3.8 (17 reviews)
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    Services - Brides By Elizabeth

    Clothing alterations

    Clothing mending and repair

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    After ignoring my calls and emails for a month this is the response I got from Teresa. She lacks customer service skill as well as empathy.
    Noelle R.

    Ladies, Save yourself some time, money and sanity and go elsewhere. Teresa seems genuine up front but she is not to be trusted. Teresa left me without a wedding dress TWO WEEKS before my wedding. Here's what happened: I came in TWO MONTHS before my wedding for alterations and Teresa acted as though she was doing me a favor for agreeing to alter my dress in such a "short time period" however she agreed to alter it for a RUSH FEE for a total of almost $800. 5 weeks later I get the dress and it was several inches too small despite the fact that I had lost 8 lbs!! I took the dress back and Teresa did not only not apologize and offer to correct the situation but instead she blamed it on me without remorse. She took my measurements AGAIN and unwillingly agreed to re-alter my dress. Finally, 2 weeks before the wedding I got the dress but this time it was about THREE SIZES TOO BIG. I was left to search frantically to find a wedding dress that I could buy off the rack. I had already invested so much time and money on the dress that Teresa ruined and here I was searching for a NEW dress that I would have to pay for out of pocket. This is a situation a bride should never have to be in. Luckily, I was able to find an amazing tailor that altered my dress perfectly in TWO DAYS for a small fraction of the cost that Teresa charged me (that again I had to pay out of pocket for). After the wedding Teresa ignored my calls/emails for a month and she finally gets back to me with an email basically saying, "TALK TO MY LAWYER." Her "lawyer" said she would pay $150 so long as I signed a contract prohibiting me from sharing my horror story with anyone. To me, that amount is laughable and insulting given the hundreds of dollars Teresa stole from me along with the immeasurable amount of stress she put me through. Do yourself a favor and look elsewhere for your wedding dress and alterations.

    Dress and veil were perfect!

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    Photo of Shawna L.
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    8 months ago

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    1 year ago

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    3 years ago

    Perfect dresses. Make this your first stop and you won't be unhappy with the selections.

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    4 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    4 years ago

    Found the most perfect wedding dress there and I love it also they cater to plus sizes which is a definite bonus

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    9 years ago

    Great customer service. Had exactly what we needed for our daughter's first communion.

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    10 years ago

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    9 years ago

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    Review Highlights - Brides By Elizabeth

    She needed a dress last minute and they absolutely and without a doubt made her dream come true.

    Mentioned in 2 reviews

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    Swan Bridal

    Swan Bridal

    (27 reviews)

    $

    Went to try on dresses here, and the shop's set up has been my favorite of all the shops so far…read morebecause of the large mirrors, large private rooms with curtains, and the large windows in the front to see how dresses look in the natural light, which is perfect if you plan on having and outdoor wedding. Emma was very helpful during my appointment, and she pulled several dresses for me. I was the only one in the shop at the time, so it felt like a very private and low stress environment. The prices ranged from 700-a couple of thousand dollars. There was a section with off-the-rack dresses, which were more on the cheaper side, and others in which you could order your size and color. Overall, I had a great experience here, and almost bought my dress here, but decided to keep looking and found my dress elsewhere.

    Hi Swan Bridal/Emma,…read more Thank you for responding. I want to add clear, factual context for anyone reading. My original gown shopping experience with Taylor was positive, and I captured that sentiment in a completely separate 5-star review. This review and reply are only about the alterations communication she provided and veil outcome, which occurred months after purchase. When buying the veil, I was directly told by Taylor that both shortening and appliqué removal at the top were possible in alterations. I made it clear that the ability to remove that top appliqué was the sole reason I moved forward with ordering that specific veil. At the alteration appointment which I attended in-person, the veil was shortened, but the appliqué was still untouched. We marked precisely where it needed to be removed so the design would properly align with my dress. I did not approve leaving it as-is. Because I live out of town, my mother later picked up the veil on my behalf. Only at that time, days before my wedding at final pick up, were we told the top appliqué removal could not be done at all, even though it had already been discussed many times. At that pickup moment, I did not threaten a bad review. I requested a full refund so I could return the veil entirely, and that request was denied by you because the veil had "already been altered." Again, those alterations were not completed based on what was discussed or marked and, as mentioned in my initial review, I had to settle for a partial discount and a veil I was unhappy with. So my review is warranted. Had I been told upfront that the change wasn't possible, OR had the appliqué been removed where we marked it, I would have: * never purchased the veil, * never requested a refund, * and happily kept and loved what I ordered. Instead, I was left with a veil that: * visibly clashed with the dress due to color contrast at the top, * was not altered as confirmed or marked, * and could not be returned when I asked, despite the incomplete work. Transparency is everything in bridal alterations-- especially for expensive, time-sensitive items with no remake or replacement window. My response is not personal to Taylor's styling work, but clarity matters for future brides reading this. Brides deserve accurate information and accountability on purchases made specifically because of alteration assurances. I stand by my review and this context.

    Bridal Perfect Fit - Van did a beautiful job altering my backless dress with a plunging neckline

    Bridal Perfect Fit

    (60 reviews)

    $$

    My husband brought in two suits that the store wouldn't or couldn't tailor to my satisfaction…read more He's used Van before and her work was so excellent, he brought them in to her again. The job she did on these two suits was basically custom tailored suits for him and I know that he is hard to fit. Van and her team's as good or better than Cinderella's Fairy Godmother. We highly recommend that if you have alterations or tailoring needs, you take them to Bridal Perfect Fit & Casual Tailoring.

    Bridal Perfect Fit's head seamstress, Van, and her incredible team truly went above and beyond for…read moremy wedding dress. I brought in only the top half of my mom's wedding dress, which she wore over 25 years ago on her special day (shoulder pads and all!), with a dream of turning it into a full dress for my wedding. Van and her team handled the vintage and very delicate lace and beads with great care. They were meticulously precise with color matching, altering the top half, sewing on the bottom half, adding extra pearls to create a fade-out effect, and making a custom veil. Van even saved all the scraps from the top half because she understood the sentimental value. The before-and-after photo truly shows their incredible talent. I wholeheartedly recommend Bridal Perfect Fit for custom wedding dresses or any wedding dress alterations. They treat everything with care, patience, and kindness throughout the whole process. Even after my wedding, I took my dress in for preservation and enjoyed the entire experience, from dropping it off to picking it up in the preservation box. Not only did I wear my beautiful, sentimental custom dress, but now I get to see it beautifully displayed in the preservation box. They are incredibly trustworthy and genuinely care about every single one of their customers from the beginning to the end. This is the place to go in Austin and San Antonio for anything wedding dress related!!

    Brides By Elizabeth - sewingalterations - Updated May 2026

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