1. Julian Gold

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San Antonio, TX

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Julian Gold

3.7 (34 reviews)
Ultra High-EndBridal
Open • 10:00 am - 5:30 pm
Updated over 3 months ago

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Wedding dress

This review is for the bridal department only. My initial appointment to pick out my dress went well and Yolanda made my experience special & fun. My first fitting went well too. It was the 4 fittings after that made my experience upsetting. My seamstress, Alice, started off doing a great job, but her work and professionalism for such a high quality establishment went downhill fast. We pinned the French bustle in the second fitting and discussed adding the buttons down the back of the dress. I sent pictures to Yolanda from the fitting for Alice to follow as well. The bustle was sewn crooked and much lower than what we had pinned and had taken photos of. We had the same conversation over and over about the buttons that Alice didn't get right until the 3rd fitting. Second, the right side of the neckline wouldn't lay flat, and she kept insisting it just needed pressing. I've worked as a full time fashion designer for over 8 years, 6 of these years in Manhattan designing activewear + sportswear and swimwear for major retailers. I understand garment construction very well as it's my profession. Alice finally agreed to take some of the fabric out of the neckline to help it lay flat (after multiple times of myself and my mother asking her to do so). To make a long story shorter, there were more issues that missed the mark on my dress that kept being met with the "it just needs pressing excuse" or some other excuse that was similar (where the skirt attaches to the bodice kept rolling and ultimately was sewn back on crooked and showed where the skirt was seam ripped in some places, the hook and eye on the back of the dress was exposed, the zipper had been pulled either too much or too tightly that the zipper tape was visibly showing in multiple areas along the back zipper). We're at my final fitting, and the neckline was fixed, but the hook and eye were still visible. When that was fixed, the neckline started to ripple again. After trying my dress on more than 9+ times that day to see if Alice's tweaks were working, we got to a place where it was okay, but the bodice below the neckline was now bubbling with fabric. Alice said she had to take the entire bodice apart and I would need to come back (I live in Austin and this was 1 week before my wedding). I asked her if she could try to take the volume out from the lining and she refused. Yolanda tried to ask as well and Alice continued to refuse saying the only way was to take the entire bodice apart. I politely asked her one more time (after many) if she would try the lining, and she said no and walked out of the fitting room back into the sewing room. I never saw her again, and I left in tears. So unbelievably unprofessional, not just for a high end retailer like Julian Gold, but any retailer for that matter. You can see the extra fabric bubbling in just the sneak peek of photos from my photographer and photos from family/friends, so sadly, I'm sure it will show up in more photos from my wedding day. The amount of money we paid and the agreement we made for alterations makes me incredibly upset for the quality and behavior we received, specifically from Alice. Julian Gold has beautiful dresses, but I would highly advise you to take your alterations elsewhere if it's your wedding dress.

The sketches Ms. Reed created for me to remind me of the gowns I had tried in.  Very creative and a nice personal touch!

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6 months ago

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9 months ago

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2 years ago

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3 years ago

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3 years ago

This place has everything amazing! They carry so many designers and are so warm and nice! 100 stars for them!

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2 years ago

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Ask the Community - Julian Gold

Review Highlights - Julian Gold

“This is the BEST bridal salon in town (with some killer basic goods, too) - here's why: The first thing you need to do is ask for Yolanda.”

Mentioned in 6 reviews

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Swan Bridal

Swan Bridal

4.0(28 reviews)
7.4 mi
•$

Went to try on dresses here, and the shop's set up has been my favorite of all the shops so far…read morebecause of the large mirrors, large private rooms with curtains, and the large windows in the front to see how dresses look in the natural light, which is perfect if you plan on having and outdoor wedding. Emma was very helpful during my appointment, and she pulled several dresses for me. I was the only one in the shop at the time, so it felt like a very private and low stress environment. The prices ranged from 700-a couple of thousand dollars. There was a section with off-the-rack dresses, which were more on the cheaper side, and others in which you could order your size and color. Overall, I had a great experience here, and almost bought my dress here, but decided to keep looking and found my dress elsewhere.

Hi Swan Bridal/Emma,…read more Thank you for responding. I want to add clear, factual context for anyone reading. My original gown shopping experience with Taylor was positive, and I captured that sentiment in a completely separate 5-star review. This review and reply are only about the alterations communication she provided and veil outcome, which occurred months after purchase. When buying the veil, I was directly told by Taylor that both shortening and appliqué removal at the top were possible in alterations. I made it clear that the ability to remove that top appliqué was the sole reason I moved forward with ordering that specific veil. At the alteration appointment which I attended in-person, the veil was shortened, but the appliqué was still untouched. We marked precisely where it needed to be removed so the design would properly align with my dress. I did not approve leaving it as-is. Because I live out of town, my mother later picked up the veil on my behalf. Only at that time, days before my wedding at final pick up, were we told the top appliqué removal could not be done at all, even though it had already been discussed many times. At that pickup moment, I did not threaten a bad review. I requested a full refund so I could return the veil entirely, and that request was denied by you because the veil had "already been altered." Again, those alterations were not completed based on what was discussed or marked and, as mentioned in my initial review, I had to settle for a partial discount and a veil I was unhappy with. So my review is warranted. Had I been told upfront that the change wasn't possible, OR had the appliqué been removed where we marked it, I would have: * never purchased the veil, * never requested a refund, * and happily kept and loved what I ordered. Instead, I was left with a veil that: * visibly clashed with the dress due to color contrast at the top, * was not altered as confirmed or marked, * and could not be returned when I asked, despite the incomplete work. Transparency is everything in bridal alterations-- especially for expensive, time-sensitive items with no remake or replacement window. My response is not personal to Taylor's styling work, but clarity matters for future brides reading this. Brides deserve accurate information and accountability on purchases made specifically because of alteration assurances. I stand by my review and this context.

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Bridal Galleria of Texas - Bridal Galleria of Texas new location in San Antonio's historic Monte Vista neighborhood.

Bridal Galleria of Texas

3.5(62 reviews)
1.1 mi•Monte Vista
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Honestly so surprised at some of the past reviews because my experience was so amazing. I said Yes…read moreto the dress here. :) It was effortless to book an appointment. My rep who took care of me that day was a great listener and helped make me feel comfortable. She was a great hype girl. I brought my mom, SIL and my little nephews. They were so sweet and brought them drinks and some snacks for the kids. After a quick consultation, my rep went to pull some dresses ever mindful of my budget and the style I wanted. She provided a variety of different silhouettes and cuts. She was patient with me and we finally found the right one. It will take some time to order your dress so definitely plan ahead. They don't do alterations here but have a vendor they can refer you to who is equally amazing. For me, I am so grateful I didn't dismiss them. I am very happy with my wedding dress and experience.

This place should be given 10 stars for b how amazing the staff was. Even though my SIL chose ac…read moredress from another boutique, Bridal Galleria was by far the best when it came to seating, snacks, mimosas etc. DEFINITELY the place to be for the full dress shopping experience. Her runner up dress was actually here. Don't let the unassuming location/store front fool you this place is definitely topnotch!

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Bridal Galleria of Texas - Private bridal suite at Bridal Galleria of Texas in San Antonio.

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I said yes at bridal galleria

Julian Gold - bridal - Updated October 2026

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