This review is strictly for Jessica. I got a package for laser hair removal and the only time I saw…read morereal results was with Jessica. While she may appear standoffish (plus she's gorgeous which adds to the persona), she is actually just very professional. She asks specific clarifying questions, which no one else has done, because she's dedicated to getting you results. My first time her, she wasn't bubbly or chatty, but once she started working, I immediately realized how meticulous, detail-oriented, experienced, focused, and confident she was in her craft. And the results showed: lasting hair removal without residual patches of hair anywhere. I realized just how user-dependent laser hair removal is. It matters WHO is doing it, even though the process may seem simple. My greatest regret is only encountering Jessica more than halfway through my sessions. I have only gone to Jessica ever since, and I'll go to either location, Katy or Galleria, for her. If she's not scheduled where I am, I'll cancel my appointment because it's a waste of money otherwise. Someone give this girl a raise! She deserves it-- she's head and shoulders more attentive with overtly better results than anybody else I've seen.

They offer a wide range of services, including facials. Very pleased with my appointments here…read more Nice environment, friendly staff. Good service. Very accommodating with unexpected schedule changes.

Emily has been taking care of my skin for months now and I now I love my skin! I am getting…read morecompliments on my skin, which is such a compliment to Emily! Adriana has been helping me make the right choices on tox. Really great staff! Join the membership if you haven't already, V/O will take care of your skin!

I regret the day I came across this med spa…read more I bought a prepaid 3-service package for around $2,000 in October. The medspa was sold in December to new owners and the previous staff quit and noted unsafe practices. The new owner put his wife as the injector who is a family medicine physician with ER experience and has minimal experience with aesthetics or injections. Her license was temporarily suspended by the medical board in 2022 because she drank alcohol while at a shift at a different clinic. LOOK IT UP! I received lip filler 3 times within 2 weeks in March. Dr. Zahra overfilled the right side on my first visit, tried to move the filler on the second visit, and on the third visit she injected more to even it out and it was still uneven and clumpy. She doesn't know what she's doing. I disputed it with my credit card because of how terrible it looked and they sided with me. I received 1/3 pixel8 sessions that I prepaid for. Dr. Zahra switched from a .8mm needle to a .5mm needle in my first session and didn't reach the correct layer of my skin because I'm middle eastern with thicker skin. I texted them that I had no redness afterwards and she was shocked. She said she ASKED HER INSTRUCTOR if the energy transferred because even she wasn't sure. She even said she would keep giving me services until I saw results -- truth is I just want an experienced injector. I don't want to have someone inexperienced continue to inject things in my face. When I disputed the lip filler with my bank, Saheem Momin said HE WOULD NO LONGER HONOR THE CREDITS I PURCHASED WITH THE PREVIOUS OWNERS. He is stealing over $1200+ from me. He even tried to say all sales are final but now wont perform the services per the contracts and won't give me a refund??? Fraudulent practice run by unethical individuals. They are asking for a lawsuit. Avoid this location at all costs.

I absolutely love Kumi. This downtown location is so girly Kitzia is just THAT GIRL! She walks you…read morethrough every single step while you're in treatment and just makes you feel super comfortable. I've gotten a few packages for facials and laser and will continue using them.

Kumi Med Spa took soooo much care of me!!! the new space is amazing and Kitzia was especially why…read moreI had such an amazing experience! She walked me through the process of Botox, & NAD + KJ did my laser and it was so quick and easy. She made things so effortless! I recommend this med spa to ANYBODY & EVERYBODY!

I've been seeing Sousan for months. She is kind, considerate, and thoughtful with her advice and…read morepractice. I will continue utilizing her services and have recommended her and the T Shape 2 to many friends.

When I called to inquire about my appointment, Sousan answered the phone with a Hello. "Um..."…read moreAfter confirming it was the Med Spa, I scheduled my appointment and she told me she would be doing my facial. The correct address is the Post Oak location although here on Yelp it mentions Edloe. I googled this place quite a few times before scheduling because I was looking for a specific treatment and Sousan seems to be the only person offering them, Silk Peels. The inside of the building is an open floor plan with plants everywhere. I had to call Sousan to find her office because its tucked down a hall in the first floor. Maria came out and walked me down the hall to the brightly lit office where I filled out a couple forms before heading down the spa hall and into a room. The softly lit room smelled so fresh and just looking at the white comforter on the table made me relaxed enough to fall asleep. I was told then Maria would be doing my peel and I was already relaxed And had built a small rapport with Maria so I was ok with it. Maria did a great job and I'm very pleased. I did not take pictures but I will next time. ***I did mention to Sousan about the address being incorrect here in yelp.

Can't say enough great things about MD Aesthetica! Love that there is plenty of parking and have a…read moregarage. When I first walked in, I was greeted by Claire, who checked me in and let me know that Sherry would be right with me. Sherry won me over with her knowledge of my concerns and felt more like talking to a friend than my clinician. After my consult, I then met with Stacey for a Yonka facial. She made my skin look and feel amazing! She removed blackheads. The products she used were tailored around my concerns and best of all... she made me a detailed skincare plan for the next 6 months. I'm so excited and can't wait to go back!

Well, My first impression is horrible. So I called to see…read moreif I can schedule treatment. I have been told that I need to see doctor first for consultation. I said that is Ok . Set up appointment was also informed that 1st time consultation is going cost $100 . I said OK , but after I set up appointment I have been told that I have to pay upfront right now over the phone????!!!! Really???!!! I do understand- upfront before I see doctor on appointment day, but like that I don't think so.

I visited Miracles Body and Spa to improve the appearance of my neck after a friend recommended…read morethis Spa. After a free consultation with Leandra who is clearly very experienced and knowledgeable about anything related to skin care I decided to move forward with a Radio Frequency treatment which stimulates collagen production which I learned will rejuvenate and tighten the skin. She also provided a Vitamines shot to improve recovery. I'm very impressed with the results and would highly recommend this establishment for anybody who is considering a professional for face/skin and body rejuvenation.

Emily literally has the hands of an angel! The first time I visited her she checked to make sure…read morethe pressure was okay during my facial or if I'd prefer more or less. She always makes sure I'm feeling comfortable before she begins. Shes even offered to have more or less conversation depending how I'm feeling that day. Just some really appreciated customer service, you know? It's nice to just kick back and relax. I've received both derma-planing and the Diamond Glow facial from her. She's talked me through each one before in detail and is clearly very knowledgeable in her profession. I'm hoping to visit her at City Center soon for a hydra facial! Okay, and last but not least, she's recommended some really great skincare. I can't stress this enough. My routine has never been so organized and not to mention easy to understand. I've now been using the Alastin Gentle Cleanser for the past two years and it's probably the only cleanser I'll ever use on my face again. The Alastin eye treatment has helped keep the bags under my eyes from getting too dark and dull. I genuinely think the skin looks a little more plump and I definitely don't look so haunted when I go into work. Something else that makes me feel nice and glowy is the tinted sunscreen! It's like a little pick me up, I can wear it without makeup and feel like my skin looks smooth & clear. But if I want to wear make up on top it is literally the PERFECT primer. Emily is actually the person that made me realize the importance of sunscreen now that I think about it. The entrance and the procedure rooms are always clean and organized. And the girls at the front desk have been friendly and professional as well! Overall, truly really great service. I would drive to either location if it meant getting my services from Emily.

After thinking I was done with this place, they persisted on sending me more emails asking for…read more"feedback" on yelp. What part of return my money for services not provided and remove me from your list do you not understand? I responded to the excessive marketing, and booked an introductory botox session in the summer if 2025. Big mistake. Excessive texts, warning me of being charged $50 if I miss my appointment in EIGhT WEEKS. Stop. I had it in my calendar. Send a reminder a few days before. Do not start bombarding people two months before! When I called to discuss the pricing and the guerrilla messaging, I was met with confusion, disconnect and overall poor communication skills. I was given the run around ad nauseam. Other competitors in the same area had better initial prices, and my inquiry was logical. Just answer the question- do you price match? Otherwise, I will take my business elsewhere. Inflexibility at the onset is not a good sign. I cannot even remember all the minutiae and circular conversations I had with inept employees, who basically seem to rely on AI to do their job for them. Zero follow through. The proverbial "final straw" was a "dropped" phone call. In fact, the "provider" I had been calmly and methodically speaking with two minutes before was "busy." She never called back. Drama weeks BEFORE my appointment just because I asked a question and also asked that they stop their incessant texts and emails with conflicting information. More drama trying to get a refund. I never stepped foot in this place. If it was stressful booking and asking a question, I cannot imagine being in that actual office. Clearly, poor management and inept employees who do not listen, read or follow through. These are not the kind of people I want injecting a toxin into my face! So, you got your "feedback." Hopefully, you will learn a lesson to cease your incessant blanket emails and hire actual humans who reach out, answer and return calls and authentically communicate.

The customer service here gets this place 5 stars. The facial itself? 2 stars. Here is why (for…read moreboth) I have been getting facials regularly for about 20 years. There was a time in there where I got a facial every month, so I know what I like and what I think is best for my skin. And I'd like to think I know what makes for a great facial. The baseline facial here is 45 minutes (not even 50 or 60 minutes). I was not told this when I called to reserve. Additionally, I got the extraction add on and was told it was 30 minutes. It is only 20 minutes. I immediately told the manager this and she was apologetic. So that's how my appointment started. Okay, onto the facial. The young lady walks me to the room, asked me about my skin and steps out to get the products. Immediately I think "you haven't even looked at my skin. How do you know what products you'll need?" Also (and this is a small thing, but details matter). I believe all of her fingernails had chipped or fading polish. My preference is that, if I am having my face worked on, the aesthetician's nails should be clean, nails cut short, and tidy. (That's just what I am used to) Anyway, I hop on the bed (super wide and comfortable bed). She returns and starts with cleansing, followed by exfoliating, followed by toner. I would say about 30 minutes in is the first time she gets the magnifier/lamp out to look at my skin. She starts extractions (I know my skin and I have congested pores all over), but after about 5 minutes on my nose, I can't really say she did much more extracting. A couple here and there, but my chin, for example, is packed with stuff that needs to be extracted and all she extracted were like 1 or 2? I wear MAC make up, and though not wearing make up most days these days, for those of you who know, MAC camps out in your pores. She just kept tapping and rubbing her fingertips on my skin, and not extracting. On the cleansing, etc, she kept missing my upper lip? ‍. Not sure why. After extractions, she applied like 3 additional things. One was a peptide something or other, finished by a moisturizer with SPF and an eye serum. Steam towels in between to wipe stuff off and that's it. No steam and no high frequency were used in this facial. The store is pretty cavernous so I kept hearing people outside in the front desk area talking, and the music was not instrumental like you would find at most spas. It had words, and I think at one point, I heard lyrics that might have included bad words? ‍‍ Anyway, if you're looking for a place where someone is just gonna cleanse your skin and rub on it for a bit, this is fine (think of this as a "big box" style facial). If you're like me and want a more focused and customized facial, this place doesn't appear to be it. So...why the 5 stars? Because when I came out, and after I paid for the facial, the manager asked me for feedback and seemed GENUINELY interested in what I had to say. I didn't even tell her everything I have written here. She OFFERED ON HER OWN to refund the facial. That is INCREDIBLE customer service. I actually had to ask her to make sure the young lady's tip was not refunded. So I was blown away by that. I won't be coming back here, but I have to commend customer service where it goes above and beyond.

I was a Skoah founding member going back to when the spa/salon first opened in 2019. When I signed…read moreup it was my first time joining a membership based spa/salon for anything and I am aware that quite a few of them have existed and come and gone over the years. In the beginning I had a top-notch experience. Member treats, including more lip balm than I ever needed, and many product samples, a few of which I have yet to use. Today, the member treats seem to be a thing of the past and the prices (for new members) have gone up significantly. The experience was still very good, just not quite up to the top-notch label anymore. Despite this, if you are looking for a membership based spa/salon for facials, Skoah is still one of the better deals out there. The non-member prices are higher but still somewhat competitive. The products are good quality, though to me they do seem a bit high-priced compared to others I have found that seem to work just as well. I will concede I may be a bit more budget-sensitive than the type of customer Skoah is really aiming for. The two main reasons I cancelled my membership are because I felt I was ready for a change regarding my skin care routine and the membership model didn't work for me anymore at this point in time. Those are reasons specific to me personally and probably will not apply to most people reading this.