This is my regular place to get my nails done now! I've been here about five times now and only had a problem once. Every visit I've made here has been very pleasant! Everyone working here has always been very nice and polite with me which I appreciate so much! To elaborate, the one time I had an issue it was with some varied thickness with the dip on my nails. Some areas were VERY thin and I was concerned that with my job at the time it could be an issue. When I went to pay, the woman who was up front (I'm horrible with names but I think her name was Tina) asked me how everything was and when I explained she was very quick to make it right for me. I had to leave right then but she told me I could come back and they would fix my nails for me AND she gave me a discount (which I didn't expect at all). When I did go back, she fixed my nails for me personally and she was very kind. That's really excellent customer service! read more

Nails cracked and broke in less than a week. Also scrubbed my feet so hard, I ended up with scabs the next day. I paid too much money for broken nails and sore feet. read more

LUXX Nail Salon - Broken nail in less than a week from service. - Nail Salons Near Me - Burleson, Texas

My wife took me for a pedicure today for my birthday. This was a great experience for my first pedicure. I'm super happy with the job they did and can't wait to come back. read more

LUXX Nail Salon - Nail Salons Near Me - Burleson, Texas

Horrible place wouldn't recommend it I came in to do a manicure no one available and they are talking about me In their native language and making it obvious too , they didn't have the color my friend wanted to match her hands either and it's her birthday! Anyways don't recommend this place I'm not even getting my nails done no acknowledgement nothing my friend was shocked too because she goes there all the time and wasn't happy with the service or how they treated me. read more

They rush through your service then charge a high amount for bad service. The last time we went they did a terrible job and I guess when we checked out they didn't charge correctly. They went back and added on $100 the next day without permission. I don't recommend if you're wanting good service for what they charge. read more

LUXX Nail Salon - Terrible dipped nails. - Nail Salons Near Me - Burleson, Texas

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Luxx is under new management and they are doing great! They are offering 20% off all services right now. I got dip and my grandma got gel and we had a great experience. I had Asyah and she was phenomenal! Loving this new staff! read more

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Luxx Nail Salon in Burleson is a nice nail salon and the gentleman that is one of the owner's is so kind and attentive. But my review is directed at Kevin who I believe is the best at what he does. He has been doing my nails for 8+ years and I wouldn't go to anyone else! read more

If I could give double zero stars I would... the man who did my nails was way to nail file happy, my nails were very uneven, he had to fix several of them MULTIPLE TIMES. And still couldn't get it right. My nails are covered in the dipping powder after I left the salon. There is glue or something all over my nails, they are thick in some parts. Overall I'm very disappointed AGAIN!!! I've given this nail salon like 5-6 chances and I'm always disappointed, I will for sure never go back.. they are the WORST place ever, I agree with the other reviewers, unless you want to throw money down the drain I wouldn't go!! I spent $141 this last time for my toes, my nails and my husband to get his eyebrows done. read more

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Can't wait to come back! I love great nail salons and this is definitely a great one! read more

LUXX Nail Salon - We love LUXX nails! They take their time and get you right! Love it. Will be back for more. - Nail Salons Near Me - Burleson, Texas

Very terrible . i thought it was the same as the one in Crowley . But it's not . Dont come here . Your nails will keep falling off the next day and when you come to get them to fix it right , the other manger will start yelling at you and they will be gossiping in their language. read more

Great nail salon! Good communication and decent pricing. A friend and I needed a girls day, I went through multiple reviews and gave LUXX a try definitely not disappointed Joanne did amazing on my nails (she even matched the colors!) I got a gel manicure $65 w out tip! read more

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If I could give zero stars I would! Do not come to this place!! Worst experience ever!! I told the lady I wanted regular nails and she gave me gel instead and charged me $25 extra! I told her several times when she kept asking me if I wanted get that I just wanted regular!!! My nails were two diff colors so I asked her to fix green and she was giving me attitude and was super rude and made me uncomfortable. They made a huge scene and were bad mouthing me. The assistant manager (lady) was super rude and was talking down to me and then said my total and held her hand out to get my card. read more

LUXX Nail Salon - My one toe is way darker than all the others and this is after she tried to fix it - Nail Salons Near Me - Burleson, Texas

I was baffled by the negative reviews as Ive been going to Luxx off and on for years and never had a bad experience. Some better than others but never bad. Yesterday I went in for acrylic fills with gel polish and had hands down the best looking nails I've ever had when I walked out. Ask for Andy. I will be scheduling with him from now on. Seriously folks, the salon is clean, spacious and beautiful. The staff are all friendly in my experiece and the gentleman that seems to be manager? Usually greets you at the counter...so nice and welcoming. I'd recommend giving Luxx a try. Ask for Andy. I dont think you will be disappointed! read more

LUXX Nail Salon - Nail Salons Near Me - Burleson, Texas

I decided to go into this salon because it was next-door to the tanning salon that I use. BIG MISTAKE. At first I was happy to see that they had one of the best color selections compared to other salons but the service was absolutely terrible. My technician was an older gentleman who's quality of work was the worst I've seen.. my nails were thick and chunky they were not the same shape and the holographic powder was all over my fingers. 10 minutes after I left the salon my pinky finger chipped and I had to turn around and go back for a repair. When I asked about the powder all over my fingers the man working the front desk said it would "come off in the shower". Needless to say I wasn't going straight home so I had to walk around with horrible nails for the rest of the day! And the worst part is that they are one of the most expensive salons I've ever used!!!! read more

LUXX Nail Salon - Misshaped nails, powder on my skin & a chipped nail. Horrible job! Never going back! - Nail Salons Near Me - Burleson, Texas

Just left #LuxxNails Burleson and this is the horrific dipped nail job they did on my Daughter, I asked for the manager/owner and the girl pictured said she was the manager, I asked her if we could get these dipped nail fixed, she said she didn't see anything wrong with them, it was not at all what my Daughter asked for, the shape, the color etc. nor was it an acceptable job, or to simply just remove these nails off, she started yelling at us and said I'm calling the police ‍ well 4 officers showed up and I had the option to pay or receive a ticket for theft of service, the police agreed that it was a horrible service but it would cost me more to go to court! I would never recommend this place, here we sit at Resort Nails getting them replaced, expensive lesson learned! read more

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Horrible. Nice clean salon but sloppy and careless techs. I went in for a pedicure and a new dip set. Usually every other salon will work on both your pedicure while your they soak your old dip set, not this one. Nail tech cut my cuticle and made me bleed. My cuticles look horrible from her not taking the time to clean them up from the dip powder. I got a red which I know is messy but she seemed more worried about taking the color off her hands rather than the paying customer. read more

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Always such a great experience here. I can't understand the bad reviews, I was in there today and every customer seemed so happy with the outcome of their nails and service. Only nail salon I go to. read more

I thought I'd try this place as they are doing 30% off and I needed my nails done. I usually go to a place in Fort Worth but this place is payed out the exact same way so I thought I'd give it a shot. I will NOT be going back. I got my nails dipped and my toes pink with a white tip. First, in the middle of doing my nails they had my tech go take polish off someone else's toes. I thought ok they are understaffed no big deal. Then is when I started to loose patience. It took what felt like FOREVER to do my nails. I was in the salon for 2.5 hours!!!! The man doing my toes messed up and didn't even do the pink like I had asked and handed him the bottle, so he had to start over. He then started over two more times and the last time the white was all over the place. He wiped them off again and said I can't do it and went to get someone else. A nail salon that can't do as solid color and a white tip on toes is just crazy to me. I was so uncomfortable at this point , the lady came and did my toes and then moved me to a table to finish my nails. While he was putting lotion in my hands he hit the nails with the towel and just said okay your all done. I had to tell her and she then had to fix another mistake. She asked how was everything I said ABSOLUTELY HORRIBLE. I Showed her my fingers on how messed up they looked after 2.5 hours !!! She told me I could come back another time and they would fix everything . I said absolutely not, I paid and will never go back to this place again there are far to many nail salons now a days to deal with this again. read more

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After waiting 30 mins, I got 10 mins of service for my full set of dip. It wasn't dry before she told me to wash my hands so of course it all started coming off. I was then told "sorry, I grabbed the wrong glasses this morning so I can't see"... what the actual hell?!?! Then she was going to fix it by adding "one more layer". NO. I told her let's just take it off. So I was left w a bowl of acetone while I scrubbed this dip off. I left with no paint and a waste of 2.5 hours. NEVER again!!!! Only plus side was that I didn't have to pay... just wasted time. read more

LUXX Nail Salon - Dip.. after she filed off my nails and this was going to get fixed "with another layer" - Nail Salons Near Me - Burleson, Texas

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Generally ride staff. Bad reputation. They need to work on management and teem building. The reviews speak for themselves

Less than 1 star. Never again. I used to like this place but everytime I come back in town to give this place another chance, they do terrible. Today was the last straw. They talked bad about my spray tan the entire time, I actually purchased a really nice pedicure to make up for all my hard work this week and I didn't get to relax ONE BIT because they wouldn't stop talking bad about every part of me! I paid to have 2 people insult me the entire time... I will never go here again. I gave $0 tip for the first time in my life becusse it was THAT BAD . NEVER AGAIN read more

Let me start with, the technicians are AWESOME!! I have had nothing but positive experiences with the quality of my nails! Unfortunately, management is lacking. I have come on several different occasions and waited 30-45 minutes, mind you, I was told there wasn't a wait..... I got smart and made an appointment... I still waited almost 20 minutes from my appointment time. I guess that's better than 45 minutes. When I confronted the store manager or owner, he argued with me about my complaint. I told him he should consider telling the customers the truth about their "appointments" and the wait times. Let's just say we spent a good 5 minutes arguing about what was right.... I don't think he cares what customers say. If he did, he would have apologized and been done with it. Let's just say, I will not be returning. read more

Just got my nails done and the technicians were great. The reason why I gave it one star is because every single time I go into this place the front desk lady is rude and mean. I'm pretty sure she Is the managers daughter. Nobody else would ever put up with that kind of behavior from their staff, unless they were a relative. She threw a fit and walked out on her dad or manager or whatever. Once I was there with my elderly parents and she treated them like crap. read more

Super dissatisfied. I went on Valentine's Day with my boyfriend and got my nails done knowing that in a week (tomorrow) I'd be going to my moms wedding. Nails didn't even last a week. Had one pop off on Friday night and they did fix it right away BUT the very next day I had 3 more pop off ( including the one they fixed)didn't even last a week. Don't go here unless you want to throw money down the drain. Literally crying because they ruined my nails read more

Updated: I spoke to the owner- Lee- who is super awesome! He gave me a 30% off for my trouble and he made it right! My nails and toes look fabulous and Lee gives a great hand and arm massage! I'll be back!!! ------------______________________________________ Nice facility. Nice nail color choices. Came in with a new friend. They started on her and didn't start on me for another 15 min. Left me with cold water for my feet. No drink. For 15 min or so. I didn't really time it but it was too long. Asked the girl doing my friends feet for someone to come out on some hot water for my feet to soak at least and get a drink. After my nail tech came over-all was good- but now they took my friend to get her nails done- while I am still getting a pedicure. Great. Thanks. read more

Would not recommend and it's a shame because they do a good job with my nails. But spending THREE hours there to get a basic pedi and dip is insanity. The worst part was being interrupted and told "it's the weekend" when I asked the hostess how much longer, since it had already been two hours. Went in at 10:00, left at 12:50, and spent $90. Don't go here. read more

This was my first time coming here and the atmosphere was lovely, the staff was nice, the only person I wasn't happy with was the younger lady working the desk. I tried to explain to her that glitter had got into my dipped nails and that I had random specks of blues, blacks, and reds in my light pink nails and I was unhappy with it. She explained that glitter had got into the powder that I had chose and that there was nothing she could do about it but could "maybe" give me $5 dollars off and since I didn't say anything or agree to that she still decided to charge me full price. I will not be going back there ever again because of that. read more

unfortunately, there is not an option for less than 1 star. Don, is the gentleman I dealt with. Extremely rude! Requested to have dip nails, and after removing my existing, and being very rough thru that process and incredibly rude, I refused to have him do anything further! I informed them I would pay for the removal that was completed, they did advise me that there was no charge for the removal, but I will be taking my business elsewhere! read more

Terrible service, terrible managers/front desk ladies one lady in specific that raised her voice to me in front of a busy nail salon just because I was trying to explain to her how they miscommunicated with me. I had a terrible set of nails that they didn't want to fix, I didn't get the full pedicure experience I paid for and they didn't want to fix that either. Never again will they have my business nor will I recommend them to other people. I was shocked that I was humiliated in front of so many people. I was very nice at first which was another reason I was so shocked. read more

I waited for OVER AN HOUR after being told it would be 20 minutes. No one offered me a drink, spoke to me, nothing. The people after me kept getting seen and I was completely ignored. I walked up to the owner, handed him my slip, and told him we were leaving. He did not attempt to ask why or acknowledge me in anyway. I will never return to this place and their horrible customer service and business practice. He also owns Vida Nails by HEB in Burleson. I will not be patronizing there either. read more

Just has my nails done by Becky and they are awesome! She was so nice and my nails look beautiful. This was my first time here and I'll definitely be back. She took her time and didn't cut my cuticles at all! read more

LUXX Nail Salon - Nail Salons Near Me - Burleson, Texas

I came here with my daughter to get a pedicure and my nails done at first when you walk in they make you feel welcome they offer you something to drink and are nice to you but as soon as you sit down and they start seeing your feet they start talking shit about you and they think because they're speaking their language that you don't understand them but little did they know I had the translation app on my phone sitting right next to them so I can know what they were saying and they were talking crap about me and my daughter. In the end when I confronted them the lady in the front started yelling at me when i never raised my voice at her? SO RUDE! worst experience ever. remember ladies looks can be deceiving. the place is mice but those lady's are TRASH read more

LUXX Nail Salon - not only do there nail techs TRASH talk but they suck at doing nails. i should've listen to ALL the reviews !! - Nail Salons Near Me - Burleson, Texas

Today was my second try at this nail salon, and have to say will be my last! I got a nail tech named Sam who wanted to do my nails while I got a pedicure. I don't usually have a problem with this, but in this case he was in such a hurry, and kept pulling my arm across me to do my right hand. I tried several times telling him, I have an injury to my right shoulder so him yanking it hurt. His response was a I almost finished, and then proceeded to talk about me to the other nail tech. Once he was finished filling I asked if he could make all the nails the same length, due to he was in such a hurry he did not file one hand. He again got snippy with me and began to again complain about me. I asked to talk to the manager, he said she over there, pointing at manager who was on the phone sitting in spa chair. She could not be bothered to get up and come over and speak with me. Take your money else where, this place has the worst customer service I have ever experienced from a nail salon!!! read more

The lady that did my nails was super sweet, but what I asked for VS what I got were totally different. Then at check out they tried to charge me extra for extra long and they were short. I will not be going back and would not recommend if you're looking for something specific. read more

LUXX just lost my business. I've been a regular here for close to a year. I came in for a fill after getting a full set here 9 days prior. Half started lifting and two broke off in just 9 days. They ended up charging me $5 for the repairs in addition to the fill even though I explained that I was just in for a full set and they already started to lift. When I told them that, the girl literally just pointed at the menu with the prices like I was an idiot. They also charge for "cut downs" which is absurd considering it takes 15 seconds to drill down acrylic nails. I'm giving them 2 stars for the atmosphere/location. read more

If there could be a negative. There should be. Unless you don't want your nails done correctly and then they refuse to fix. There is to much competition for the service you receive here read more

Great nail salon! Very nice staff and atmosphere. I purchased the Luxx Pedicure and had David as my technician. He did a great job! Will definitely return! read more

Karen has been doing my nails for 3 years. I've never met a kinder person! She's dependable, consistent and loves her clients. She always wants to do a great job. read more

I decided to go in this place just to try it out and I loved it. It was very nice and the workers were so attentive. My manicure and pedicure were done with care and with cuteness.I definitely recommend this place.It is a bit pricey but what do you expect! read more

LUXX Nail Salon - Nails that were done well - Nail Salons Near Me - Burleson, Texas

Will never go back I went because of the discount. The place was packed I understand. The pedicure was awful several times I had to tell the man that he was hurting me. The leg massage was so painful I told him to stop. With my nail was the same thing then he cut my pinky with the file who does that. Like they say u pay for what u get I will never go back. read more