Just had PK towing come to my condo to remove my flat tire (didn't have the tools to remove the…read morelugnuts - were stuck on pretty good). Called at around 10:00pm, arrived at my condo half an hour later. The person who performed the tire change, Ali, was amazing. Great customer service, and extremely helpful - very pleasant demeanor. This is the first time I've ever needed a towing company - great experience and happy with my choice.

Quick and effective Was told upfront what it would cost,…read morethat was exactly what I paid, unlike most other towing services

My name is Cathy guido and I just wanted to thank ASAP towing Services for assisting me last night,…read moreI was lost and didn't know what to do my car stopped running and had no way of getting home, a driver by the name of Sebastian pulled over and assisted me and guided me told me I needed a mechanic so he helped me and towed me for a reasonable price to my mechanic if it wasn't for him I wouldn't of know what to do,thank you for being so friendly and helpful,I will recommend you to my family and friends

AMAZING!!!!!! My husband and I had just been side swiped. Gordy stopped to ask if we needed a tow…read more We didn't need a tow just our mirror was busted up. He asked if we could use some tape and hopped out of his truck and taped up our mirror for us. We offered him some money but he refused. If we are ever needing a tow I will definitely be calling Gordy!

Bought a used car for restoration and needed to tow from storage center to my house. Brampton to…read moreRichmond Hill approx 1 hrs. Able to schedule a day ahead for a flatbed and operator friendly experienced knowledgeable eg lowered car from ramp into garage (unknown if brakes on resto car worked etc)

After picking up my vehicle at the impound yard and having it towed home it was discovered of 2…read moresignificant scratches on the front driver side bumper. These scratches were covered-up by some white touch-up paint.

Requested *emergency service* at 10 am. The driver did not show up until 12:40 pm. I called twice…read moreduring the 2hrs and 40 minutes, they said the driver was about to call me but the driver never called. Charged me 99 dollars for this nonsense.

Scheduled a truck day before for 10 am. Waited 2 hours in -10 for a ******* flatbed that never…read morecame. Cost me 500$ waiting and they kept saying they are on their way when they never were. After 2 hrs and 24 hr booking. No one came. Never again calling metro for my race cars. Customer service is mediocre at best. Had another company here in 15 mins. Not 2 *******days.

All of the staff showed competence and dedication when tending to my needs. They made sure I…read moreunderstood what was wrong with the vehicle, explained what needed to be done, and how much it would cost. The work might take a little longer than expected depending on the issue, but, atleast you know it will be worth the wait. If you have been in a bad accident, trust your vehicle with Fix Auto Richmond Hill.

I've been to Fix Auto twice for estimates, but haven't had the work done there. The first time was…read morefor minor damage done when the car was parked. Estimate was $1800. We went to a body shop we were told about in Toronto and had it fixed for less than $1000, including tax and an oil change. The second time, this week, the damage to our other car was more serious. Our hood had popped open on the highway and smashed the windshield plus other damage. We had it towed to Fix Auto and the estimate was $5000. We made it clear we were not going to use our insurance and since the car was 10 years old, we wanted the minimum required to make the car safe and drivable. We were assured this was a fair estimate. When we were waiting for a tow truck to take it to the other body shop in Toronto, for a second estimate, the manager said he could fix it for $2500 if we left it there or brought it back. The shop in Toronto is fixing it for $1700. Fix Auto may be acceptable if you are charging it to your insurance company, but make sure you get other estimates if you plan to pay yourself. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

Tip: This towing company works with Toyota Canada Roadside Assistance. If you ever get Massoud to…read moretow your vehicle, you're in good hands. Yesterday, after work, I was heading home along Denison Street in Markham. I was close to home. My car didn't sound right. I pulled into a small plaza on Hood Road and backed into a spot. I got out of my car. The rear tire on the driver's side was flat. From experience, it's best to not drive your vehicle with a flat tire. My first flat tire happened on highway 407. Driving at a higher speed with a flat tire does a ton of damage. My tire looked deflated. I sort of felt that way waiting for a tow truck, which was the only downside to this review. Yet, I will still rate it five stars because I got the best tow truck driver when help did arrive. I have Toyota roadside assistance. My experience three years ago with a shredded tire wasn't the best. Lots of improvements have been made procedurally since then. I called the phone number. You have the option to fill out an issue online or call to speak to a human. I did the latter. Giving the woman my phone number brought up my car's vehicle ID number, model, and colour. Yay! I was given an estimated time of 58 minutes for Reza, the tow truck driver from Norman Towing, to come. It was 5:38 pm. No Reza. At nearly 6 pm, Toyota Roadside Assistance texted me for status. I replied with a 3. No service vehicle. I got another text message. It said that the tow truck would be there in 48 minutes. Horrific! I immediately got a phone call from another woman from Toyota roadside assistance. I was deflated waiting another hour for hope. She let me know that she got another tow truck driver from Norman Towing to get to me in 13 minutes. So much better! Norman Towing is based in Thornhill. It's next door to Markham. I like that Toyota gives you the name of the tow truck driver. Massoud had arrived. He was a man of few words. However, when he spoke, his words were meaningful and made them count. I said hi to him. He nodded. His first words to me: Don't worry. The reassurance was nice. He took photos of my vehicle. He then skillfully moved his tow truck and then asked for my key fob. He carefully drove my car onto the ramp of his truck with a ton of care. He secured my car down. He then said that I could hop into his truck. Climbing up it was not graceful, but I made it! It was cool being high up in his truck. He skillfully made a left turn onto Hood Road, which isn't exactly a wide street for a long tow truck. He did it with a ton of precision that I appreciated. It was nice being driven to the dealership. He said that he would unload my car as I spoke to someone at Toyota. Doors to the service area were closed. I had to go to the used car entrance and got the most helpful woman. She got me the form on an envelope to fill out. My key fob went into the envelope, but I got help from the lone person left in the service area who was equally as helpful. Massoud came into the used car entrance and handed me my key fob, which was key (punny) to put into the envelope. I thanked him for his help. I made him smile. i wished him a great evening. He did the same in return. Although the first tow truck driver never showed up and I don't know the reason for his no-show status, Massoud made up for it. He is a quiet, skilled professional and is exceptional at what he does. I am grateful for his help. (297)

Bad sercive. Be aware of hidden fees. Always be careful when the driver being too helpful and…read moretheir kindly advise could lead to a huge bill.

Do not even think about going anywhere else. Adrian is reliable, kind and extremely helpful. He'll…read morego above and beyond, and will make sure your ride gets to you in perfect shape. He's a pleasure to deal with, has awesome prices, and there's no surprises. As a first time bike owner and a newbie to it, he was so helpful in even giving me tips and tricks that I wouldn't know without him. Would not hesitate at all to recommend him to everyone (and I already have!)

Best service in town! Reliable, prompt, experienced and knowledgeable. Reasonable prices. Adrian…read moretwice provided me with time and money saving advice making towing my motorcycle a breeze.