Quick and effective Was told upfront what it would cost,…read morethat was exactly what I paid, unlike most other towing services

Had to get my car towed this morning from my house to the dealership. I liked that the driver…read morecalled half an hour before coming to confirm the service. It's my first time getting my car towed and he was really nice about the process and it was a pleasant ride to the dealership too. Would definitely call them again if I need roadside assistance.

After picking up my vehicle at the impound yard and having it towed home it was discovered of 2…read moresignificant scratches on the front driver side bumper. These scratches were covered-up by some white touch-up paint.

Bought a used car for restoration and needed to tow from storage center to my house. Brampton to…read moreRichmond Hill approx 1 hrs. Able to schedule a day ahead for a flatbed and operator friendly experienced knowledgeable eg lowered car from ramp into garage (unknown if brakes on resto car worked etc)

Requested *emergency service* at 10 am. The driver did not show up until 12:40 pm. I called twice…read moreduring the 2hrs and 40 minutes, they said the driver was about to call me but the driver never called. Charged me 99 dollars for this nonsense.

Scheduled a truck day before for 10 am. Waited 2 hours in -10 for a ******* flatbed that never…read morecame. Cost me 500$ waiting and they kept saying they are on their way when they never were. After 2 hrs and 24 hr booking. No one came. Never again calling metro for my race cars. Customer service is mediocre at best. Had another company here in 15 mins. Not 2 *******days.

All of the staff showed competence and dedication when tending to my needs. They made sure I…read moreunderstood what was wrong with the vehicle, explained what needed to be done, and how much it would cost. The work might take a little longer than expected depending on the issue, but, atleast you know it will be worth the wait. If you have been in a bad accident, trust your vehicle with Fix Auto Richmond Hill.

I've been to Fix Auto twice for estimates, but haven't had the work done there. The first time was…read morefor minor damage done when the car was parked. Estimate was $1800. We went to a body shop we were told about in Toronto and had it fixed for less than $1000, including tax and an oil change. The second time, this week, the damage to our other car was more serious. Our hood had popped open on the highway and smashed the windshield plus other damage. We had it towed to Fix Auto and the estimate was $5000. We made it clear we were not going to use our insurance and since the car was 10 years old, we wanted the minimum required to make the car safe and drivable. We were assured this was a fair estimate. When we were waiting for a tow truck to take it to the other body shop in Toronto, for a second estimate, the manager said he could fix it for $2500 if we left it there or brought it back. The shop in Toronto is fixing it for $1700. Fix Auto may be acceptable if you are charging it to your insurance company, but make sure you get other estimates if you plan to pay yourself. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

Do not even think about going anywhere else. Adrian is reliable, kind and extremely helpful. He'll…read morego above and beyond, and will make sure your ride gets to you in perfect shape. He's a pleasure to deal with, has awesome prices, and there's no surprises. As a first time bike owner and a newbie to it, he was so helpful in even giving me tips and tricks that I wouldn't know without him. Would not hesitate at all to recommend him to everyone (and I already have!)

Best service in town! Reliable, prompt, experienced and knowledgeable. Reasonable prices. Adrian…read moretwice provided me with time and money saving advice making towing my motorcycle a breeze.