Superb service with Tammy doing pedicure and Ana manicure gel Atmosphere is great, remolded and clean read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

Very Disappointing Experience My experience at NT Luxury Spa and Nails was extremely disappointing. I felt very uncomfortable because of the way some of the nail technicians treated me, and I felt that their behavior was racist and disrespectful. I also noticed staff speaking to other clients in a rude and unprofessional manner. The overall atmosphere was not welcoming at all. If I could demote a star, I honestly would. I expected better customer service and respect from a professional salon. Unfortunately, I left feeling very disappointed and upset. read more

Took my aunt for a basic gel Manicure 39 dollars and took them about 10 mins in total. She was very unhappy with the whole experience, when I seen her nails they looks bad I wished I never took her there I felt bad save your self the time and don't go unless for have 10mins for an ugly rush job read more

Very clean and relaxing environment. My pedicure was excellent, with my person taking extra care cleaning out a difficult, dirty nail (something that I learned should've been done two or three pedicures ago...). She was very upfront with pricing and didn't try to upsell me at all. One of the best pedicures I've ever had. Scheduling my next visit now!!! read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

Love love love the service here! everyone is so friendly and their manager is amazing! I've been coming here for years and always have had excellent service! read more

Luxury Spa & Nails - Acrylic nails - Hair Removal Near Me - Albuquerque, New Mexico

I recently went in there to get a gel manicure and went home with contact dermatitis. I contacted the owner and they advised me to come back so they could fix it I was already out of town and unable to come back. When I returned a couple days later, I never got a reply back. No refund and did not get my manicure done correctly. read more

I went in as a walk in to get a simple gel polish. Not a manicure, literally just gel polish on my natural nail. The wait was about 40 minutes which is a little long but fine since I didn't have an appointment. The girl who took me tried to upsell me on a manicure and made a face when I said no. Then she grinded off my old gel color but didn't buff my nails after so I had little pieces of jagged nail sticking up on several fingers. She put the base coat and color on right over it leaving me with several sharp and bumpy nails which drives me literally crazy. Also the edges/tips of my nails were jagged and rough instead of smoothed out properly. She took maybe twenty minutes max from start to finish when my regular place takes 45 and does it right. (Went to this place on an emergency because I broke a nail and my regular place was closed). I very much felt like this lady at Luxury didn't care about my service because it was a low dollar amount and she put no real effort in. I won't be back. Also, their prices aren't displayed anywhere in the shop. I had to ask what I'd be paying. read more

Update: my nails have yet to recover from this manicure. It's 10 months later, and I can't get any length on my nails before they break. I keep them all at the length of whichever one is shortest, and I haven't been able to grow them out again at all. read more

Luxury Spa & Nails - Nails were filed so severely they were like paper. - Hair Removal Near Me - Albuquerque, New Mexico

Got the VIP pedicure and it was amazing. No wait, quick check in process and the prices were very reasonable. My technician for my pedicure was great. She realized I had ear buds in and left me to my audiobook with no awkwardness. I appreciated that since I'm not a fan of small talk. I enjoyed my experience and will definitely be back. read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

have been going to get pedicure for a couple years now. I love their pricing and their branded towels and somehow they always give me an extra touch like more massage or free nail removal because I am a frequent client. front desk guy is always willing to fit you in if you can and in years I have only ever been turned down once when it was busy. It's pretty relaxing and they emphasize on callus removal and massage read more

Thank you, Nathen, for your amazing service and my amazing nails I'll be coming back for sure. Thank you, Stephanie Baca read more

I've been coming to this spot since January for a pedi/mani and I've tried to be very understanding because they are short staffed. I've never complained even when I wasn't 100% happy but today was different. I went in for a pedi/mani and they were slammed. My pedicure was fine but my nails.. OMG horrible. The women who polished my nails is the owner or the wife one the owner. I complained because they were bubbly and sloppy. When I complained, I was dismissed. The women was mad and her husband, Tom, came over to look at my nails. He proceeded to take of the nasty polish and then had the audacity to blame my nails because they are short. My nails have been short this entire year. After he took off the polish, he looks up and tells me that he's not going to finish them and asked if I can leave. He didn't even have the decency to clean them right. And all this because they can't manage their time. STOP overbooking. You wouldn't have to rush through customers and do bad work if you would acknowledge that you don't have the capacity to help anyone else. Obviously, I will not go back and I'm sure they do not care but I would warn anyone coming here proceed with caution. Luckily, this crazy situation helped me find a great salon down the road that was able to fix this disaster. read more

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My response including the unprofessional response from the business lol. Apparently the unprofessionalism is a trend and I'm not mad at all, just happy I didn't give them my business. They also proceeded to send a text after an response to my cell to tell me how to say how I misunderstood and said I hope that leaving them a bad review made me happy. That is wild. I didn't know the weekends were appointment only and the signs on the door were confusing because it also says walk-ins. The nail tech let me check in, however made a side comment to his client about how people don't read the signs, another person walked in and asked if they did it walk-ins and the guy said no. So I got up and apologized because I didn't have an appointment and left. I think it would have been more appreciated if they just told me that walk-ins were not a thing instead of saying it to their clients and not saying anything to me. Just for that principle alone, I will not go back. I would have been more than understanding if they would've communicated that before I checked in. Also, I would recommend updating the website as well, it says "walk-ins welcome" Respond from owner: That is funny you are upset. I was say yes to you because my tech about done and take you in less than 10mins. We can't take the other walkin after you but we can take you base on our availability. We weren't talked about you . If we can't take you why we let you checked in!? read more

I went to get a pedicure after the cold had my feet feeling a bit dry, the first lady who trimmed my nails and did the gold package was great! i asked for an acrylic overlay to even out my toenails and was assured they could do that, but by another tech . after the gold package was done by one technician i was left waiting for a solid 30- 45 min. when the other technician came to do my toes, i noticed the tools she was using did not seem sanitary and looked previously used, i didn't want to be a bother since i'd already been there for 3-4 hours.. afterwards i payed 130$ plus tip and had noticed a slight discomfort once i got to my car , i chalked it up to be my rough feet, i didn't want to be a bother... i later noticed a significant amount of "bruising" after my nail growth and i thought it may have been something i did.. but hadn't stubbed my toes or did anything to warrant anything of the sort. and after soaking the acrylic off with acetone, half of my big toe nail had completely separated from the nail bed and i trimmed it off to prevent mold or any infection. i hate to make a bad review but this is so devastating for me.. as i am writing this review and attempting to attach a photo i have noticed that my right big toe nail i haven't soaked off yet may be affected by the same issue... i tried to paint the left toe nail in an attempt to make me feel better but its comparable to putting lipstick on a pig... i know i have ugly feet but i did not deserve this read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

I got a pedicure and an acrylic set. The female that did my pedicure did a great job. I made an appointment and was here for almost 3 hours. in between of getting my acrylic set the tech stopped and assisted other people. Then she let me know she wouldn't be able to finish my set due to having a bunch of other customer's and if I could come back a couple hours later. I said no just to finish what she's doing. she should've stayed and finished doing my set instead of assisting others before mine was even done. I was a little disappointed honestly I usually always get good service here. some of my fingers hurt due to her gouging her nail under my nails and on the sides with the nail filer. read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

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Had an appointment at 2:30 had to wait until 4 o'clock usually the service is excellent but today the service was awful. The nails came out awful half of the nail is missing. Just a shame. I've been there a couple times great service and this last time just gross awful service nails look like frappe would not recommend this place read more

Heather & Tom, the new owners, are running an outstanding operation here! The partner and I made appointments for our pedicures (one gel polish and one regular), we got the deluxe package (scrub, moisture, and towel). As someone who is 7+ months pregnant this was EVERYTHING. From the entry into the establishment being offered water, to sitting us right away, to the absolute worth every penny up-charge package that includes the massage! I almost fell asleep while it was happening. Now when I catch a glimpse of my toes they look like little cherries, and my pregnant feet & legs have received respite. As for the partner, this was only his 2nd pedicure and he LOVED it, moreover as someone who has to look at his feet: I'm excited that they are tended to and won't claw me anymore. 10/10- we will 100% be returning. read more

I've been going here for about 2 years and I really love the work they do, I don't know her name but I'm sure she's the owner and she's so kind and sweet and they've done amazing beautiful nails on me. My nails last long! I've had them last up to almost two months. The place is super clean and chill, it's so relaxing I love it :) read more

Luxury Spa & Nails - Nails - Hair Removal Near Me - Albuquerque, New Mexico

I got a pedicure with gel and could not be happier! The service was amazing with great prices. I am very ticklish but the technician was gentle so I wasn't uncomfortable at any point. read more

Went to get a pedicure/French Gels here and did not like them. The lady was rude and burnt me with the hot stones/Towel.. I had to tell her it was too hot. The white part on my nails chipped by the next day. When I called they said it was $45 and by the time I got out it was $90 dollars. Be careful. Also they have a sign that ready "if you give a good review, you can save 5%" will not be going back. read more

I had a pedicure done by Jazmin she did a great job! Definitely will be asking for her next time. She's very friendly and professional

First time here, mani and pedi with gel polish was $100, including tip. Friendly, clean, nice nail salon. The music was good, they've got Netflix, and free water. Walk in today no appointment. My tech was on point, did my cuticles perfect, the massage on my hands and legs was so good I almost fell asleep. Mani pedi took about a little over an hour. I am satisfied with my nails and toenails today. Thank you Luxury nails. My daughter went back for a 3rd clear coat and it was not a problem. read more

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my wife had a great experience Thanks for making her toes look beautiful She felt so relaxed. She will definitely come again.

I was a frequent customer. I have stepped back from this location. I used to go every two to three weeks for a basic gel refill. The last couple of times I've gone, their prices have changed which I understand but the quality of the nails lasting hasn't worked for me. The woman who sits in the third chair usually did my nails but I was told she no longer works there. I've returned twice and my nails and polish came off. ( within 6 days) They're nice people but dislike that the prices are not listed and my nails didn't last at least 14 days read more

so i had went a previous time and had a decent experience. i paid 120 for a long set and pedicure which is normal for an overpriced salon already. i came back yesterday to remove previous set and redo my pedicure. needless to say my pedicure could've been done better and also being quoted 45 for a fill on acrylic i chose to go natural w polish. checking out my total is 90. excuse me?! lady says 45 for pedicure and 45 a manicure. how is a fill and manicure the same price? then says it's 35 but since i got 3 colors its +10 w NO DESIGN. aside from that i was left in a chair w cold towels soaking my hands left unnattended. super disappointed. better off getting a personal nail artist or a different salon. read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

I love it here! They get me in right away offered me water, and my French little toes loook SO CUTE! I always go here and I never have anything bad to say they always make sure I'm Happy with the color and shape. 100% coming back read more

The service was amazing. Atmosphere was friendly and the service provided was what was expected.

Super nice staff, did everything I asked for and love how it came out! Def my new fav place for a pedi!!

WARNING! If you live in Albuquerque, NM NEVER go to Luxury Spa and Nails... The address is 2621 Coors Blvd NW C, Albuquerque, NM 87120 1.They cut me more than once around my cuticles. 2. When I asked for a painted French tip with regular polish she kept streaking the base with white to the point that I just asked for a neutral soft color because I had a photo shoot the next day. 3. My nail polish was done so bad you can see the 1st and 2nd layer of polish. The polish had air bubbles so when they popped it left random empty holes and she wasn't anywhere near the edges of my cuticles so it looks like my nail polish has already grown out over the course of the week. 4. Because they kept jumping from person to person my mom and I were there for 3 hours. 5. I didn't have time to have them redo it for the 3rd time because I had a singing gig I had to get ready for. 6. I realized they had my mom pay $105.00 before I was even done. I had no idea they charged my mom so much. It was $15 dollars extra for her nails to be pained with gel nail polish so $30 extra for her hands and feet....So I decided I would go back the next day to get it fixed because my mom spent so much before my photo shoot or at least be reimbursed for the manicure. 7. I went back the next day and they refused to reimburse for the manicure and if they gave anything it would be $5. 8. They said they could take me that day but I needed to wait for 5 people in front of me. 9. There's was no way I was going to wait and have a bad job done again so I left with nothing. Share this with anyone that likes to get there nails done so that they won't be taken advantage of. read more

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I love this place. I enjoy getting my pedicure here because I like their work and great service. I totally recommend it.

Love this place! Staff is friendly ! Would highly recommend . Prices are great! Good location

Friendly, super clean and great service. I just moved bk to NM and was apprehensive about getting my nails done. They came out great!!! Love how good they came out and Lilly was so good and sweet. Definitely going back to have great nail experience!! read more

Luxury Spa & Nails - Hair Removal Near Me - Albuquerque, New Mexico

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Their nail salon is beautiful and very comfortable. Everybody that works there is so kind and very patient. If you do go, I recommend going to Victoria she's the best of best takes her time does great artwork never fails a set read more

Honestly. Nobody should waste their time or money on this place! I went one time and they messed up my nails so badly. I have honestly never had a worse manicure or pedicure than I did here. They filed my toe nails down so thin that one of them broke. The other toe is bleeding now. My manicure gel chipped within 4 days. They rush and do not take their time. Please don't go here!!!! read more

Luxury Spa & Nails - They drilled my toe nail so thin that it literally just broke off a week after. - Hair Removal Near Me - Albuquerque, New Mexico

I've been coming here for years now and wouldn't go absolutely anywhere else! I've tried other places with good reviews and really tried looking for new places, according to the location I was living in, but always ended up making the drive here anyway because I haven't had well-executed pedicures as I do here. I specifically come for that service and it's wonderful each time. The staff really pays attention to your feet and makes sure they end up squeaky clean, if you ever feel like they can remove more dead skin or missed a spot, they gladly do it without making excuses. They have different types of pedicures to choose from, which I love! The owner is an absolute sweetheart, along with all of the other people that work here. Once you start coming as often as I do, they remember to ask about whatever details you've shared before and treat you like family! I highly recommend the Hollywood pedicure or even the Collagen Spa pedicure! They have extra long massages and their hands just work wonders! Like many other places, the prices have changed a little bit, due to the pandemic, but it's still within reasonable range and totally worth it! Please give this place a try! Any time you want to pamper yourself, need a small break and want a good foot massage or even any of the other services, they can do it for you and will be kind the whole time. Thank you for reading! read more

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I initially had wanted something completely different. But due to them not having the colors I wanted I went a different route and I'm SO GLAD! Kim you did a wonderful job. Im forsure glad to have gone to this nail salon.. read more

Luxury Spa & Nails - Loved the outcome! Thank you Kim ur the BOMB! - Hair Removal Near Me - Albuquerque, New Mexico

We were new to the area and found this place. The pedicure was great. But in doing a refill on my acrylic nails, the nail tech put the bonding agent on my nails and it burned so bad. 20 yrs of getting my nails done it has never burned. She sprayed water on it to relieve the burn. I thought ok it burned because of how long it had been since I had a refill so I went back again. And again it burned so bad and she didn't do what I asked for. Then the unthinkable happened. I found fungus under 2 of my nails. I went immediately and was told its ok. So I went to a different place. He took those 2 nails off put on an anti-fungus and redid them. Now even more of the unthinkable... more fungus on 4 more nails and one I had to take off myself because the pain got so bad. Then the other hand has it in the areas where the first lady did them. I will have to have them all removed now and redone completely. DO NOT GO HERE if you don't want fungus under your nails. read more

Luxury Spa & Nails - Fungus - Hair Removal Near Me - Albuquerque, New Mexico

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Asked how much for my pedicure PRIOR to services... was told $35. Asked how much for my manicure also prior to services... was told $32. Walked out with a $92 bill.. obviously didn't add up. I'm not cheap but I'm not paying $90 for some paint on my nails read more

Do NOT go here if you are looking for dip nails. They don't know what they are doing and they charge a fortune. I have to redo mine they are that bad!! read more

Are you kidding me?!? I tried to do a walk in appointment, and was told I needed to make an appointment. They offered me a same day appointment at 4:00. So I said OK, and confirmed the appointment time. When I arrived for the appointment, they were full with walk ins. She told me I would have to wait 45 minutes at least before they could start my appointment. I asked her, "What's the point of making an appointment then?" She said, "These women have been waiting a long time." So was I, I just went back home to wait until my APPOINTMENT TIME. I will never go back here. That is such terrible customer service. As a sidenote, this was the cheapest looking, most stuck in the 70's nail place that I think I've ever seen. read more