I had a great conversation with Kevin, the owner and look forward to finding my new jacuzzi…read more Terrific selection and Kevin was able to steer me in the right direction.

I own a 3 1/2 year old Jacuzzi hot tub that was due for some maintenance. I had a bit of mold…read moreproblem going on... major bummer, as well as a couple parts that needed replaced. Jacuzzi is the absolute top of the line and has special massaging jets that the others just don't have. I'm a disabled vet with some ortho issues and my Jacuzzi hot tub helps a lot to help ease through a lot of ortho pain. Well, nobody wants to get into a moldy hot tub. Especially one that the heater has forgotten when to say enough is enough... I went in to see Kevin in the Fredericksburg Premium Billiards and Jacuzzi store. Kevin is the GM for the area and lucky for me, he happens to call our Fredericksburg store... home base. He took the time to hear everything that was going on with my hot tub. He carefully considered every issue and then he spent probably 15 minutes hand writing out a full page of instructions for me and collecting all the chem's and replacement filters I'd need to get my hot tub back to factory settings again... and he got a trouble ticket in under my warranty to get my heater fixed. And for you Vets... he gave me a nice Veteran's discount. Make sure you let him know your Red, White and Blue inside and out!!! I can't recommend Premium Billiards and Jacuzzi strongly enough... And Kevin... You are the greatest. Thanks for taking care of me. Proudly Saluting you Shipmate! Best Regards, Kevin M.

The Pool Company Construction just completed a renovation of our pool (new coping, tile, pool…read morelighting, railing). Their work was outstanding. No one really enjoys spending money on renovation projects, but we were so pleased with the results, and feel the money was well spent. From their first visit to discuss options and provide an estimate, through the entire project, they were professional, courteous, responsive and friendly. A special thanks to Gayle and Patrick. If you need anything done to your pool, give the Pool Company a call. I know that you won't be sorry. Steven T. (Spotsylvania)

I would like to give a big shout out to The Pool Company for their awesome and impeccable customer…read moreservice. I reached out to them being a new client and they did exactly what I signed on for. Kat was extremely friendly and courteous and kept me updated as well as Steve. Dave and Alan arrived and went right to work to drain and clean my pool. They also serviced my new Hayward system. Knew exactly what was needing to be down! Such a wonderful duo that is an asset to the company. I am not physically able to take care of our pool and they have earned my appreciation and respect. I will be a client from here on and plan on using their services to close and open my pool from here on out. You were all a life saver for me and many, many thanks to all of you :) If I could give 10 stars I would!!!!! K. Kirby

I called Jon over the weekend to level an area in my yard for a pool…read more Due to Corona all pools are closed and the only way for the kids to get in some swimming this summer is to get your own pool. He committed to coming on Wednesday evening and showed up as promised for the price he promised. He was Excellent! I highly recommend him for any dirt work. The kids and I are soon being going to enjoy our own pool this summer. Thank You so Much Jon!

From the owner: I specialize in grading driveways, re-grading yards and tilling, bushhoging overgrown fields,…read moretilling your vegetable garden, drilling your post holes for your new fence, and raking your yard or open woods,and preparing shed pads, pool pads, storm pond maintenance, and snow plowing. I also provide dump trailer rental, junk removal and debris removal services.

They installed pool over 20Y ago, never had an issue with pool. Only weather delays. When we did…read moreneed some piping repair this year, they not only did the job well, its actually better then the original they did 20 years ago. They make apts, and keep them unlike other pool companies. I found them to be lower price than all other local pool companies. And the people are great.

Signed contract September 2020 for install end of January 2021…read more Construction started June 2021 for a "30-45" day project (still not complete May 27, 2022). Many issues: -Concrete color is salmon, not tan, even AAA workers have said they don't think it is the color they intended -$10k in damages to asphalt driveway (that we were assured by the owner wouldn't happen because we would start our build in January when the ground is frozen) -Major grading issues that causes pool to flood any time it rains -Project abandoned by Brian in August 2021 -Firepit was thrown off to the side and not incorporated into our design -Poor Quality/Workmanship with concrete: no 90° angles, crooked lines, sharp surface, etc. -Tan fence installed with 3-4 different shades (after wrong fence color against our HOA was delivered) -Backwash line overflows/doesn't drain and is eroding our basement foundation and retaining wall -Not enough characters to continue this list. May 2022: Still waiting on project to be finished/corrected. No urgency because this is their "busy season" and have new pools to install. This is the biggest financial mistake I have ever made. Richard Shaver (owner) sat at my breakfast table and told my husband and I that he would build us a backyard oasis. He talked about God and doing good for people. Haven't heard from him since the day we signed the contract. I would love for him to photograph our project and proudly present it on his social media without using Photoshop. If I could have them dig it up and refund us, I would. May 2025 - still flooding, Richard Shaver is a ghost!!

I was looking for somebody help me remove some trees and clean an area, in order to have a 12x24…read more barn style shed I got from home depot. Daniel was a real pleasure to work with, he explained the process and provided great ideas along the way. Thank you

From the owner: Battlefield Services LLC is a family-owned and locally operated construction company built on…read morequality craftsmanship, reliability, and hands-on service. Proudly serving homeowners and property owners throughout the region, we specialize in custom composite decks, structural concrete, hardscape installations, excavation, roofing, home renovations, and new construction projects. With years of field experience and professional-grade equipment, our team is committed to delivering durable, high-quality results on every project—whether we’re building an outdoor living space, transforming an existing property, or preparing and developing a site from the ground up. Unlike many companies that rely heavily on subcontractors, Battlefield Services self-performs the majority of our work, allowing us to maintain a higher level of quality control, accountability, and consistency throughout the construction process. At Battlefield Services, we approach every project with the same level of care and attention to detail we would expect on our own property. Our goal is simple: provide professional workmanship, honest communication, and long-lasting results our customers can depend on for years to come.

We have been using Millennium pools for over 8 years now. They have been always responsive to our…read moreneeds and they provide high quality service. I think they also are fairly competitive from a cost standpoint. Lazar, our pool technician, is not just a super friendly and nice person, but does a fabulous job week after week in ensuring the pool is in perfect shape for our use. Thank you, Lazar for your diligent and hard work.

Here is my story ! Called Milinium pool in July to fix the…read morepool cover First guy came broke 4 tiles informed Adam the manager he could care less Pool cover still not working called again e mail no reply ! 2 weeks later someone came again broke the line ! New line had to be ordered waited another 3 weeks Still pool cover not working!! Called e mailed text, rude and unprofessional service A week later someone showed up again did nothing, still not working pool is dirty from leaves debris etc and summer is over ! Pure madness and substandard service Called " safe cover " company they came spent 2 hrs and the cover is working 4 months of stressful saga I would give them 0 stars had it was an option Stay away from them!! Use: safe cover Or other co

I am a new pool owner and had tried a few pool stores before I found Monarch. The staff is super…read morefriendly and patient. Most importantly they are extremely knowledgeable about pool maintenance. I had many questions and they were always there to assist and help me get my pool healthy. I will never go anywhere else! I also love that they are available on the weekends!!! thank you making the first summer with my new pool so enjoyable and I learn so much from them about all aspects of pool use and maintenance.

Since switching to Monarch Pool Care some years ago, I'm delighted to give the team led by Darrell…read moremy highest rating. His guidance has kept me on track with my in season pool care. I trust his advice and am assured in knowing that if I stick with what he's told me to do, my pool will be clean and brilliantly clear from opening to close. This type of customer care is rare today, with the prevailing business model being "squeeze em for all you can get". Which is exactly why I'll give my pool care dollars to Monarch season after season.

Took a while to get an appointment this time of year, but they squeezed me in to have some repairs…read moretaken care of for the beginning of the season.

I see the negatives, but my experience was great. They installed a new liner for me and were MUCH…read moreless than Monarch and other competitors. They came out when they said each time.

Beware of this company. Today, we were scheduled for an in-home consultation appointment with…read moreStaycation pools. AT THE TIME OF THE APPOINTMENT we received a text saying that they had to cancel and wishing us well in our "pool adventure." When we asked what the deal was, they said "there's too much traffic" AND (this one's good)....our place is too far away and they want to focus on Richmond. For the record, our place is closer than Richmond to their address. While I am upset at their a) inability to plan and b) lack of care for their customers' time, I consider it a blessing because they saved me a headache. If there's one thing I know, if a company doesn't care about you when they're trying to get you to be a customer, they'll care even less when they already have your money. I hope the owner is ashamed of their business practices. I would be.

From the owner: Fiberglass Pool Installers covering the 95 Corridor to get you the DREAM backyard you deserve!read more

I am not one to normally leave a review, good or bad, but the service that these ladies and their…read morecrew provided definitely deserves praise, they go above and beyond and actually take pride in their work, they care, and their work shows it. Thank yall for everything, looks great! :)

Have to say upfront, they did a terrific job at our house. However, they keep "changing ideas and…read moresaying, "how about this?" so the quote signed ends up being irrelevant and you end up feeling like you are being gouged for more and more money. There is also no similarity between what one house is charged vs. same work a few doors down. Nonetheless, the crew worked hard and we referred the company to others. Our referral turned into a mess. The owner demanded her 50% up front and then failed to show up to do work on time. When "done," they did not do the full area agreed upon. Trees were not trimmed up as far as they agreed and full area was not cleared. Of course, they had great ideas what else they could do for more money! Basically, it appears the owner low balls to get work then counts on getting additional money out of you. Will not recommend again. Too bad because the crew works hard and plants provided are doing well.