Title: Negligent, Dishonest, and Cost Me Nearly $10,000 - Avoid at All Costs!…read more
If I could give zero stars, I would. Curbstand is hands down the most negligent, unprofessional valet company I've ever dealt with.
I was told by their valet that my car would be parked safely on the restaurant property under their supervision. Instead, they dumped it at a public street meter, completely unsupervised, without telling me. Because of their blatant negligence, my car window was smashed in and I had nearly $10,000 worth of personal belongings stolen - including my YSL backpack, Cole Haan bag, MacBook Pro, and Bond No. 9 cologne.
To make matters worse, when I confronted them, they tried to brush it off and insult my intelligence by saying, "a homeless person must have broken into your car." Really? Fortunately, I was later provided security footage from another company that showed exactly what happened: another car pulled up, a person got out, smashed my window, and stole everything.
The only reason my bags were even in the car was because valet assured me the vehicle would be on-site and monitored. That was a lie. They completely failed in their duty, showed zero accountability, and are now trying to dodge responsibility altogether.
Curbstand is dishonest, careless, and dangerous to trust with your vehicle. If you value your car, your safety, or your belongings, do not use this company