Yesterday was my first and last visit. They advertise themselves as friendly, helpful and luxury but that is deceptive. I spent two hours in their "luxury establishment". The staff were unprofessional, unsanitary, lack integrity and used the language barrier to avoid taking responsibility for mistakes. I came in based on a referral expecting a positive experience. I asked for orange French tips with designs AND the flower designs one each big toe like in the picture below, and was told someone could do it after the older man who clearly couldn't do it started the pedicure. Instead, the gentleman polished my toes solid orange and laughed when I reminded him of the design ( French tip + toe designs) prior to him finishing up, and said " no design for you haha" finished polishing and walked away. The tech doing my fill‑in told me someone else would fix it, and do the toe designs so I waited. After an additional 30 minutes my fill in was completed, and she handed me my shoes and told me to pay. I washed my hands, and went to front. Was told by the manager, Yan, that I didn't have top coat AND no one was available to do the design at all. So another male tech rushed and did a top coat. While seated I expressed my concerns about the solid orange not being what I wanted. Yan was confused and consulted multiple times with another tech. Then redirected me to check out while he repeatedly told me they took the charge off for toe designs. And couldn't reduce the price. He seemed confused about the situation, and the police were eventually called. Ana stepped in and made it seem as though I wanted something for free, which was upsetting because I simply wanted the service I requested. She stated that the tech who did my toes deserved to be paid, which was valid but not at my expense for their lack of communication and execution. Ana only wanted to discount the $29 pedicure by 10% ($2.90) and told me I was "only upset because I didn't like it, lied to the police and said that the 10% was the best she could do," even though I was upset because I asked for a specific service, had been there for two hours, and they didn't do what they promised. After going back and forth with me and the police, Ana ( who is not the manager ) agreed to reduce the price from $44 to $24 and I paid. I also noticed unsanitary practices, including reused tools, no handwashing between clients, and improper disinfection of equipment. Leo, who had nothing to do with the situation, stood there making faces at me, which was unnecessary and unprofessional. The nail tech who did my fill‑in did a good job, despite a few questionable unsanitary moments. As a customer, I waited patiently, communicated clearly, was never given honest communication, and never received an apology for the time wasted and treatment as though I was a scammer. I left feeling disappointed and scammed. Because if they had been honest upfront about all of the techs allegedly having appointments and being unable to do nail designs I could've got what I wanted somewhere else. People continued to come into the shop and they kept sending people to the back for pedicures without properly sanitizing the bowls or disclosing that no one can do designs, which is why I felt like they were being dishonest and deceptive. I completely understand they have to profit but it's at the community they serve's expense which is wrong. And yes my feet are ashy in the picture below because the service was not completed in its entirety, no massage and no lotion was added. Only the orange and a rushed topcoat by another man after they informed me no one could do what I asked for. This was my vacation/birthday set, so I am extremely disappointed. ** Each name mentioned was the name the person provided me while checking out. My final total was $168.51 for two pedicures and a fill in. read more

Luxor Nails Spa - After. - Nail Salons Near Me - McDonough, Georgia

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Was in the neighborhood at a seafood bar and dropped in afterwards for a basic pedicure. It was $29 and after the tip it came up to $33. I was able to get the service started upon entry as they weren't very busy at 3pm on a Sunday afternoon. The lady that did my pedicure (Vicky) was very gentle while exfoliating my feet. I don't have hard callouses or rough feet and I appreciate when they are gentle with their tools. I was offered wine and water. I chose the water because I'd had a Long Island Ice Tea at the restaurant so I didn't need more alcohol. I was very impressed when I checked out and saw their liquor license posted. They are 31 miles from my house so no idea when I'll return but I would if I was in the area. read more

Luxor Nails Spa - The entrance - Nail Salons Near Me - McDonough, Georgia

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Lay nails look amazing! The wait wasn't long at all. All the chairs are really pretty and I have no complaints at all. Even the music was good. G did my nails and Micheal did my toes. read more

Luxor Nails Spa - Nail Salons Near Me - McDonough, Georgia

I LOVE MY NAILS. My artist was so patient with me even though I'm a mover and talker lol. He did suchhhhh an amazing job helping me pick the color and style I wanted. I paid $65 for mine (plus a tip obviously) which was well worth it. They look so natural. Praying they last long but I will be back for sure to see Gee again! The vibe was nice. I also seen some wine and other goodies but I didn't indulge. read more

Luxor Nails Spa - Short square French tip - Nail Salons Near Me - McDonough, Georgia

Went to this neighborhood nail spa in McDonough (free parking) to pamper myself. The ambiance is really nice and the decor is colorful! They take appointments; however, if you go there for a service Fri, Sat and Sun it is walk in only. I went Friday as a walk in, my wait time wasn't too bad. I received a mani/pedi by a young man named Bin, he did an Awesome job and took his time!!!!! The spa chairs give you a really great back massage and of course, you control the intensity, it was great! They also serve water, soda and wine. I had one glass of red wine and because it's so close to home, i will most definitely be back! read more

Luxor Nails Spa - Inside of the nail spa, check out the lovely spa chairs! So pleasant - Nail Salons Near Me - McDonough, Georgia

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Worse nail place in McDonough . Overpriced low quality fake nice ppl , only thing that is nice about the place is the decor and facade of luxury. I went for a full set and pedicure . Asked for a basic pedicure because i didn't really need one at the time , then they suggested the other one . I'm like fine whatever . The shape on my big toes are completely different foot still hard .Then the girl on my hands cut my cuticles so bad it burned for a week straight . Put on wide blocky thick ssa nails on me . When i was trying to see my nails she shouted for me to put my hand under the light . And the design was so trash . I went back cause i got tired of looking at my nails feeling scammed out of 150. They only polished it again and sent me on my way . Disputeeeeeeee read more

Luxor Nails Spa - First set , blocky wide crooked a mess!!! - Nail Salons Near Me - McDonough, Georgia

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Terrible. Warning to all customers: THEY TALK ABOUT YOU at this establishment. Note to the business owner: I know y'all were talking about me thanks to google translate and you should be ashamed of your self for trying to rip me off and then talking trash about me just cause I asked why I was being charged $45 for regular acrylic nails that were a centimeter long. They rip you off and cut your nails down a centimeter long and try to charge you ridiculous prices. If you think I'm lying scroll down to the lady named hope b I don't know her but she said the same thing only difference between me and her is I walked out, cause I'm not finna spend my money while you sit up in my face and talk about me like a dog on the street. now I'm pissed cause I should have read ALL the reviews not just the good ones beforehand. read more

This place was prettier before my service. My nail tech was brand new, friendly but made a few mistakes before we even could get going learning to operate the pedicure bowl. I also think she did something wrong with the polish or base coat because it began to peel the morning after my 2 pm service. I want to go back and try them again due to the convenience factor. But hard to say I was impre read more

Luxor Nails Spa - Front entrance view. Very clean and well organized beautifully decorated - Nail Salons Near Me - McDonough, Georgia

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Ivy is absolutely amazing!!! I am thankful I found her on social media. Her work is impeccable! read more

Luxor Nails Spa - Ivy never disappoints!!!! Consistently amazing and work is never rushed!!! - Nail Salons Near Me - McDonough, Georgia

They did a good job on my nails but i have a deep cut on two of my fingers from my nail tech. I have no idea what she was doing but look. I was bleeding when i walked out of there. No discount was offered just a "oh.... sorry". I'm not fighting about it but just warning you guys to be careful because if these cuts are infected from their cleaning tools, I will definitely be coming back. read more

Luxor Nails Spa - Cut on one of my fingers - Nail Salons Near Me - McDonough, Georgia

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I made an appointment days in advance. They were late sitting me and told me "we are busy right now" what is the point of making an appointment then read more

10/10 definitely will be coming back again. The chairs were so nice they relaxed my back. They provided me with drinks and the place is soo clean. I also like the decoration and stuff. I absolutely love these nails. read more

They did my nails good but under the acrylic my nail is green they gave me a Bacterial or fungal infection on my nails. read more

Luxor Nails Spa - Nail Salons Near Me - McDonough, Georgia

Prices are inconsistent week to week because they like to make up prices! I have receipts weeks apart and the prices are completely different for the same service. We will not be returning and do not recommend! read more

Great nails design Luxor Nail Spa :1495 GA-20,Mcdonough,GA,30253 :(678)8293041 manipedi lashes browswaxing Luxury brand new nail salon in Mcdonough ‼specialist in read more

Let me start off by saying I've been to this place a few times and it was great. The most recent time that I went it was the worst experience of my life. I will never and I mean NEVER go back. I always get my nails a little longer. The guy asked me how I wanted them cut, I told him medium length but not super long. He then proceeds to cut my nails very short, I expressed my disappointment in the length and they did nothing to fix this. As they can see my face and my frustrations, they begin to talk about me and laugh at me in their language. Beyond disrespectful and unprofessional. After all of this the guy that is doing my nails gets up and goes works on someone else's nails and doesn't come back. So the other guy who replaced the original guy asked if everything was okay, and I said "no this isn't the length nor the shape I get, and he proceeds to try to fix the shape and then he starts talking about me with the girl next to me and starts laughing and talking about me again. At this point I become very uncomfortable and am ready to leave, so the original nails I wanted were nothing of which I asked for. Also, when the first guy was doing my nails half of my nails were oval shaped and the other were pointed.... Let me also add I ALWAYS tip 20% because I enjoy getting my nails done and it's usually a nice process, which I like to tip for peoples services. This time I left paying $60 with no tip and will make sure to let everyone know how I was treated. AWFUL CUSTOMER SERVICE and I will not pay my hard earned money to be treated the way I was. Below I will post a picture of how I usually have my nails and then how he did my nails. Some my say they look fine, but when you pay your hard earned money, you expect to get what you asked for. Which indeed I got nothing of which I asked for. Save your money and go somewhere else, unless you wish to be disrespected and disappointed. read more