Careful, they'll scan the barcode for the gummies and it'll ring up for $20 and then they'll delete…read moreit and ring it in for $40. I like having a shop in town but why they gotta be shady like that?

My girlfriend went up there to buy a vape and was flirted with and verbally s*xually harassed by an…read moreemployee, he called her Leggings s*xy and kept making charged comments toward her, he remembered what car she drove and the tattoos she had, she left crying and feeling very uncomfortable, I don't think there's an excuse for this type of behavior as an employee.I just saw another review saying he gr*ped a female. This man needs to be stopped! The owner is always normal and okay. This review is solely targeted towards this one employee.

They have a good selection of vapes, and the friendly staff is always helpful . now i'm just trying…read moreto reach my 85 characters requirement

Selling fake ZYN's they did a good job making a replica of the can but it is not real ZYN , bought…read morea can there and when I opened it the pouches were a little yellow, I then went to register the rewards and the code was invalid

sells and overcharges for more than 10 counterfeit fake disposable vape brands... opens and throws…read moreaway boxes before you can "verify"product's authenticity with website or code.... knows what he's doing and doesn't care.

Love that this place was open later hours on a Friday night. Right off hwy k in O'Fallon. Guy…read moreworking was super nice and gave me my first points rewards card.

Terrible customer service new I had gotten over charge for an item last time I bought the same item…read moreit was seven dollars cheaper went to the car found out it's cheaper online went back to return it hadn't even opened the box and would not return the item will never shop here again and all of my friends who vape won't shop there either. Try to support brick and mortars but I tell you all should just shop online. Lesson learned.

Helpful and friendly staff at this place every time I have gone there. They are always ready and…read morewilling to advise customers on new products. They have a great atmosphere and vast selection.

Cool Dudes, great prices and chill vibe, the Guys here took care of me. Great place to visit And…read morehang out.

today is April 29, 2026. I stopped and see if they had a disposable nicotine vape cause I needed a…read morereplacement it smokes hard not what it originally was why they became popular and why they were so good and I say were because over the years and gradually everything has gone downhill, they've shifted away from vaping and their roots with vaping, it seems like everything's more about marijuana and Kratom and all this other stuff but I think that the owners were managers or whoever makes decisions has been making bad decisions because only have four flavors of disposable They used to have many many more and they used to do clown competitions and teach you how to build coils and you know showcase certain and now it's just it's just another shop that sells you know paraphernalia for you to get high. If you want weed or crayon or to alter your state of mind smoke market probably be the right place but they need to change their name because it's a shame and it's a it's a disgrace to. I think it was Cara and her husband that started that place years ago over 10 years ago.

Some of these low ratings honestly don't reflect my experience at all. The staff were amazing,…read morewelcoming, and very accommodating after I let them know that I'm deaf. They took great care of me and made the experience comfortable from start to finish. Their strains are reasonably priced, and the quality was excellent. I had one of the best experiences here. They definitely do not deserve 1 star -- I love this store and will be coming back!

Do not buy from this business. I purchased cannabis that had absolutely no potency whatsoever. It…read morefelt like there were no THC effects at all. What makes this even worse is that the product was being sold at a discounted price, which now makes me wonder if they already knew there was an issue with it and were hoping customers wouldn't come back to complain. When I returned to address the problem, they made me stand in line for 45 minutes only to basically tell me I was lying. There was no attempt to listen, investigate, or provide any level of customer service. Instead, I was treated as if my experience didn't matter. I've been a consumer long enough to know the difference between a product that simply isn't right for me and a product that appears to have little to no effectiveness. The dismissive attitude was even more disappointing than the product itself. Save your money and spend it somewhere that stands behind what they sell and treats customers with respect.

Service and selection were great! Ladies were extremely helpful and gave great advice on the…read moremultitude of selection available helping me narrow down to what I would like!

I've been a customer at this Vape Shop in Jacksonville Illinois for about a year now. While…read morethey've had a lot of turnover, communication regarding their points program was consistent the last year with every employee. While their system wasn't allowing awards yet regardless all your points were accumulating with purchases which was NOT the case. i wasn't that worried about it but i was told to call the number on their website and they'd had other customers do the same. Well, today i encountered a guy named Nick and when i brought up points with him, which was the first time i've ever seen this dude. he literally unhinged on me, and i'm not real sure if he thought i was someone else but he said, nobody has points, basically that's the end of the conversation and that's what his boss told him to tell customers. he wouldn't allow me to get a word in and added if you don't like it, go spend your money somewhere else. Then he refused to allow me to make a purchase. So, this guy is a terrible representative at this vape location ... i've never had someone act like that, ever. i even said, I've spent thousands of dollars at this location and i'll never go back. ever. i know there is a lot of turn over but i hope they get this person out of there representing their company or they'll be toasted by the competition. he was a total jerk with absolutely no customer skills at all and didn't give a shit! That's the worst! basically told me to get lost. all over points. If i owned this store? i'd be horrified how many customers this dude is literally driving away! i took my $100 down to Tripple Vapor and had a great experience..... i'll never go back.

I got great help with what I wanted. Good selection. I bought a new water pipe from OOZE! I love it.read more

*warning- will not honor defective devices* Bought two…read moredisposable vapes. Both were defective. Called three days after purchase. Refused to replace or credit. Did offer a discount on my next purchase, but no need. Won't be going back. He even got a little sarcastic when I told him my regular vape stores honor defective merchandise. He told me "No they don't ". Really??? Yes, they do!! - and have in the past. Bad service and bad attitude.