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Luxe Salon

3.0 (27 reviews)
Open • 9:00 am - 5:00 pm

Services - Luxe Salon

Haircut

Waxing

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I'm normally never one to leave a bad review but my simple haircut/trim turned out terrible!! I just needed a little trim with layers and this how I left the salon ...

Melinda B.

This beautiful salon is the perfect place for a dye, wash, cut and style. I love my new look by Lorelay! I have seen these ladies perform miracles! They are all very talented. It is a beautiful and spacious salon. The chairs are white, which I love, it's such a nice touch. They have the usual hair salon services as well as an array of other services including, tanning, facials, waxing, threading, makeup, lashes, etc. But the best part is the glass of wine that they offer me when I walk in! The girls always look beautiful too. There is something comforting knowing that the ladies who do my hair take so much pride in their own appearances. I have been going there for about two years now and I absolutely love it.

Jen S.

I came to Luxe salon after doing quite a bit of research, as my hair is quite light blonde, and I need to be mindful that the person performing my color service is experienced. I was confident in their abilities and made an appointment. I knew that I needed quite a bit cut off, and that my hair was damaged, as this is a no brainer when your hair is kept so light. I sat in greychas chair, and explained that I understood it wouldn't be exact, but I wanted it as light as possible, and as close to what I currently had. Boy - was I in for it. I would sit in her chair for the next 4 hours. She would apply a low volume bleach, and when that didn't process, she then put 40vol on, and let that process, for about 10 minutes, but not quite enough to get it light enough. At that point my hair was a darkish golden color. Next, she took me back to the shampoo bowl and asked a number of other stylists what she should tone it with (after putting 2-3 different toners on one section of my hair in the back), and was instructed to work in sections with a blue toner, and leave it on for 5 minutes. She applied it, and walked away, and came back about 10-15 minutes later. At this point we went back to her chair, my hair was a nice periwinkle blue. She then cut my hair, and left one side quite longer than the other. (This wasn't apparent until after I'd gone home and flat ironed my hair) Greycha told me that if the blue didn't wash out, that I could come back and have it clarified, I wasn't particularly thrilled about how blue my hair was when I left, but I paid, 225$ and left the salon. I went home and washed my hair, and looked at the color in natural light, it was patchy, bluish, greenish, and the real kicker was the regrowth being at least an entire level darker than the rest of my hair. With subsequent washings, it has gotten worse as the toner has faded out. I emailed the owner the next day, and kindly let them know that I was unhappy with my hair situation, and that it was unsatisfactory. The owner emailed me back, letting me know that she would retone my hair, and fix my haircut, and in a few weeks, (at my own expense) I should have it lightened again. Note: I've had this same service done as a retouch and never have I had to have it done in multiple appointments, it would cost thousands - a toner is a temporary fix, and will not fix the fact that my hair at the regrowth is an entire level darker than the rest of my hair) after my 2nd email, letting her know that just a simple temporary toner was not going to fix my 225$ hair situation, she told me that I could come in on one day next week, which will not work for me, and that is my only option. I asked her to refund me, minus the cost of product, and she is refusing to do so. She is saying that my hair does not need to be "fixed" when in fact, it does. If this hair was on her head, I bet she would not walk around with it for weeks on end. I bet she would also demand a refund, or have someone else fix it. I do NOT recommend trusting Luxe with your hair. They are inflexible, and promise to "protect the integrity of the hair" even though while sitting in their salon, my hair was bleached twice, when she could've achieved the same result by only bleaching it once.

That's 3rd time I wash my hair. Pretty sure it shouldn't be like that
Anna G.

Got the weirdest hair color. Now my head is like an eggplant. Plus it colors my pillow cases. Every morning I have orange stains on them

After full "highlights" and toner

If I could rate this place 0 stars I would. I went to this salon last week for full highlights and a hair trim. The Lux experience of this place consisted of the stylists there swearing, talking about other clients and talking about how much they charge clients for different services and that they needed to increase the rates. This is all out in the open. Completely unprofessional. I felt like I was getting a sales pitch the minute I sat in the chair. I decided to go with a full highlight "with the harsh highlight lines" as my stylist put it instead of opting for the balayage she highly recommended. I'm already blonde. For color I said, as I do every time I get highlights done, get it as blonde as it will go. She recommended toner at the end to "get the orange out" and what I ended up with was darker hair than I walked in with and a $265 bill for full highlights, toner, a trim and style/no blow dry. Complete waste of time and money and with absolutely nothing to show for it. Will never be back nor encourage anyone to go here.

Before  (2/24/16)

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26 days ago

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10 months ago

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2 years ago

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9 years ago

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4 years ago

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8 years ago

I have only ever had the privilege of being groomed by Sarah Silve - and she does NOT disappoint!!!

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10 years ago

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9 years ago

Tara does an amazing job! I am picky, but she listened and did exactly what I wanted. Definitely will be going back to her.

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9 years ago

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