Lola is a regular and has been coming to Riley and Rosalie since she was a puppy. Lola has always been shy but gets over it pretty quick, Riley and Rosalie are so patient with Lola and are the best. Lola is always wagging her tail when I pick her up, they are truly the best. read more

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The best groomers ever just look for yourself my lily girls before and after . And she never has been so happy after grooms and she just lived it here read more

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I've wanted to go since they opened I'm so glad I finally got there! My shitzu Charlie is looking fabulous Quality work for sure the groomer was fantastic and the shop/spa is so quiet and relaxing my pup came home a happy camper We'll be back‼ read more

I love their one on one service. Saturdays is a little more busier and a lot more dogs in cages than I would like so I will not be booking on a Saturday again. I chose this place because I prefer less chaos because my frenchie gets anxious. So I'll stick to weekdays. read more

Riley and Rosalie continue to do such amazing work on our two Shih Tzus, Bowie and Roxie. Every time we go to our quarterly Shih Tzu meet ups in SD, we always get a lot of compliments on their cut. "You have a really good groomer!" LuxePups truly have your dog's best interest at heart. They make sure your pup is comfortable during the process. What I like is the constant communication whenever my pups have an appointment. They always make sure you are informed if they find anything or if they need to make adjustments to the groom. Keep up the amazing work, Ladies!!! read more

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Wonderful experience with both our dogs here. Everything was great all the way around starting with making the appointment to finishing by picking them up. Beautiful cuts and care especially to our elderly dog who is deaf and almost blind. Will be back again! read more

Luxe Pups - Lucy - Pet Groomers Near Me - Chino, California

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Booked an appointment for grooming. I noticed my dog was getting really nervous and anxiety when going to PetSmart. The groomers were able to remove his matted hair and still leave him looking cute. Booking was easy and I'm just glad I found a place where my dog doesn't have to be stressed out. I will continue to take my pups here. :) read more

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The Best Groomer in Chino! I can't say enough great things about Lux Pup Grooming! I have a Shih Tzu and Riley has been grooming her regularly, she always comes back looking and smelling like a million bucks. I originally found Riley on Facebook and I'm so glad I did. Not only is she amazing at grooming, but she genuinely cares about your pup. She always gives me helpful advice whenever something is going on with my dog, which I really appreciate. Yes, they're slightly more expensive than some places, but the quality and care you get are worth every penny. If you want your dog to look their best and be treated like royalty, this is the place. Hands down the best groomer in Chino! read more

Luxe Pups - Zara the Shihtzu summer trim - Pet Groomers Near Me - Chino, California

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Such a great experience for our first time getting our golden doodle groomed. Our groomer was so sweet and explained everything very throughly. She even gave us tips on what to practice at home to make the next grooming more comfortable for both her and Marshall. Highly recommend! read more

Luxe Pups - Pet Groomers Near Me - Chino, California

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I was trying to find a groomer for my husky puppy. After reading many reviews for different places I decided Luxe Pups looked like a good place to try. Made the appointment. Showed up with my puppy and was told she was not on the schedule. I was confused and started to check the texts I had received. As I was doing this, the owner checked the schedule and informed me I had booked the appt for another day. Then she rudely told me they did not have any openings today. I was caught off guard because I wasn't upset or rude when I was told my puppy wasn't on the schedule I was merely confused and didn't understand why I was being treated as if I had been rudely demanding an appointment today. I just said oh that's fine. I understand. We will be back next week. When I walked out I had even asked my boyfriend if I had been rude because I certainly didn't mean to be. He told me no and that they were actually rude to me. Despite this interaction, I made another appointment because everyone has a bad day and I figured the owner must have been having one. Next appointment comes around. We showed up a little early about 10 minutes or so. We were told we had to wait to bring our puppy in until the exact appointment time. Again, we were told this in a rude tone. We simply agreed and walked our puppy around the parking lot until the appointment time. We come back drop our puppy off and decide to run some errands nearby until she is ready. We were across the street when we received the text that she would be ready in 20 minutes. We were finishing up shopping so it was perfect timing. Less than 10 minutes later we received another text asking us to come pick her up as soon as possible as she was being "extremely loud". We were in a checkout line, I immediately put aside the items I had in my hand and we left the line to go pick up my puppy. I was quite upset to have to rush over because we were told it would be 20 minutes. I also did not care for my dog to be referred to as "extremely loud". We walked in and were told how the appointment went. They claimed my puppy was not cooperative. I paid and we left. I was so excited to take pictures since this was her first grooming and she didn't not even receive a bandana (which I wanted for the photos). Overall this was not a great experience. I only gave a 2 star review because my dog was clean, nails trimmed, and they didn't injure her in anyway. So, basically the bare minimum was done. Customer service would her zero stars if it was a separate category. If you are uncomfortable or unfamiliar with large breed puppies you should make that clear on your website. I had already explained she was a puppy and it was her first time being groomed and I feel like the staff was not understanding. In hindsight, the fact that the staff was rude to me on multiple occasions should have been my red flag to go somewhere else. The experience was so upsetting I have been so nervous to try anywhere else. I finally did try somewhere new today and received nothing compliments about how well behaved my dog is. As it was a night and day compared to my experience with Luxe Pups I decided it was time to finally post my review. read more

Found this spot decided to take my 5 month old english bulldog for his first time groom ..I must say glad I found and picked this place awesome staffs and took will good care of my puppy and did an amazing job...Returning customer most definitely! read more

The ladies who work here are just the nicest and they clearly care about the animals and take pride in their work. My shih_tzu was an overgrown wreck and once I explained that I would live him to be shaved but with the tail kept long and a teddy Bear face they did exactly as asked! I will be back for sure. read more

This is my first ever review on Yelp and I came here to rave about how much I love Luxe Pups. I'm new to the area and vetted many grooming locations before choosing Luxe Pups and I'm so glad I did. My dog is 5 years old and this is by far my favorite grooming she's ever had. She is so soft, perfectly trimmed, and the cut is exactly what I asked for. Definitely recommend taking your dog here! read more

I cannot recommend Luxe Pups enough. After a terrible experience with a previous groomer who unfairly labeled my dog, Fuerte, as aggressive, I was incredibly anxious about trying somewhere new. From the moment we met Rosalee, the difference was night and day. She welcomed Fuerte with patience, kindness, and zero judgment, immediately putting both of us at ease. Her calm, knowledgeable approach made it clear she truly understands dogs and takes the time to meet them where they are. Luxe Pups goes above and beyond; not only caring for the dogs, but also supporting and educating the owners. You can tell they genuinely care about the well-being of their clients (both furry and human). If you're looking for a groomer who is compassionate, patient, and truly invested in your dog's comfort and trust, Luxe Pups is it. Fuerte and I are so grateful to have found them. Highly, highly recommend read more

SUPER HAPPY with the grooming service received!!! Both Riley & May did an amazing job on my dog's bath, deshedding and nail service. I was a little nervous it being my dog's first grooming service but Riley handled everything with ease. She had his nailed clipped swiftly. The establishment is very welcoming and loved the rise up grooming tables, cute coffee bar & clean environment. Especially love the individual appointment it made my pets experience very relaxed! Already booked a future appointment for both my pups!! read more

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I am a very conservative Yelp reviewer but I HAVE to talk about how amazing Luxe Pups is!! We have been regularly going to Riley and Rosalie for over a year now, every 8 weeks and I leave my puppy with peace of mind knowing his wellbeing is being put first. He always comes out feeling and looking amazing. For owners with anxious pets, my dog is not the easiest because he tends to get very anxious but he NEVER looks distressed after his grooms. During one session, Riley notified me that Juno couldn't finish a groom because he was very stressed after the car ride. I am extremely grateful for their promptness and knowing each pet's limit. They truly live by their promise of "humanity over vanity!" I highly recommend them to anyone! read more

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Riley and her team are truly the best! They've been so patient and kind, which is important, because some of my pups hated their paws being touched. Service is always amazing, and my dogs all look great after seeing Riley :) read more

The ladies of Luxe Pets made my baby Frida feel so special on her 4th birthday! They always take such good care of her and make her smell so yummy. Thank you for all of the belly rubs! read more

Luxe Pups - Pet Groomers Near Me - Chino, California

Riley is amazing! She is so caring, patient and understanding! Visit this location with confidence for your dog grooming needs!!! I just picked up my Shih Tzu and she looks absolutely gorgeous. Riley is very very knowledgeable too. read more

My dog and I had such a great experience and overall such great communication with the owner Riley. I was recommend to luxe pups on Facebook(ALOT OF RECOMMENDATIONS) & Riley reached out and set me up with an appointment within 2 days. I had explained my dogs situation and my concerns & she was super reassuring & explained how they were appointments only and are taken back to be groomed right away. Today when I walked in everything she said was as she had explained previously. My baby girl took a liking to her right away. Riley was super gentle and made sure Suzy was okay before I left. Kept up with communication and let me know what my doggo was struggling with which was of course the evil blow dryer. Overall, can't wait to take my dog back. Super happy to have been recommended to her. Here's the photo she took. read more

Luxe Pups - Pet Groomers Near Me - Chino, California

Took my new rescue puppy in for a first time groom. The staff is amazing on all levels. Great communication, and services. My puppy is rambuctious and a bit of a squirmer. They had him cleaned and groomed and taught me some tips to make him a little less stessed in the future. Beautiful cut, not sure what they did to make his fur so soft, but I am so happy to have found them. read more

Love this place!! We met Riley before learning of Luxe Pups. Riley was helping us locate an owner of a lost pup. While we were waiting for the owner to pick up their pup, Riley told us about her shop and we had to check it out, we learned Riley uses her personal time to help reunite owners with their lost pups When I first arrived at Luxe Pups I was surprised to see how cute the lobby decor was with velvet chairs. You don't see this at dog grooming locations. I loved it. This was our first visit for our 3 yr old Siberian Husky (Lahni) and 2 yr old Shepsky (Koa). Being little nervous with the recent illness going around with the pups I was very happy to see how clean and neat the shop was and I especially loved the fact that Koa and Lahni had the place to themselves. They were not held in a crate, this also helps with anxiety of other dogs crying/barking. Dropped Koa and Lahni off for a bath, and they were both ready about 2.5 hrs later. Picked them up and they both looked and smelled great. They don't need grooming (cuts) so I can't speak to that. However Lahni did get a trim around her booty for sanitary purposes:) Happy when a dog salon works well with med/large dogs. My husband and I were very happy with Riley and her services. She is very sweet. We will be going back. Koa and Lahni approved read more

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I am totally disappointed and give up on this place. I had an appointment at 3:30 on Saturday and arrived about 20 minutes early because someone at my home was fixing the air conditioner so just a drop them off little early, but the clerk asked me to wait until 3:30 for drop them off . It is possible that their place is too small and they cannot even accommodate and take care of two puppies. Last time, when my dogs were finished, they kept texting me for time to pick them up, which was quite stressful for me when I was on driving, after picked up my puppies and put them in the car and I found a lot of broken dog hair left over in my car. I came to this store because it is close to my home. To be honest, there are grooming services everywhere out there but the attitude of the clerk is not that good. Finally same day I found a new place " Wag ....... " just grand opening, store was big and super clean the clerk very nice, drop them off at 6pm pick them up at 8:30pm ( same day service no HASSLE ) Happy .. Happy. read more

We're incredibly thankful to have found Luxe Pups! The entire team is amazing--so kind and attentive. You can truly trust that your pup is in the best hands. Thank you for consistently providing top-notch care for both me and my little girl! read more

Today was my dog's last groom as we are moving and I have gone a couple times since the last and my experience has been great every single time! They really worked well with my anxious dog and gave me tips that were super helpful! Overall, amazing. read more

Luxe Pups - Pet Groomers Near Me - Chino, California

Riley is the best. She is so good with our dogs. She's quick, always does what I ask for. She takes pictures of them and sends them to me and it just makes me so happy to know that my dogs are comfortable with her, as my dogs have anxiety. I will not take my dogs anywhere else. We also won a professional drawing of our dogs. Thank you Riley! You and your staff are wonderful and I appreciate you! read more

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Clean and organized. I appreciate the online booking. They also are prompt so your doggy is in and out. Individualized care to your pup's needs read more

Omg. It is SUCH a treat to get my pup groomed by Riley!!! I'm sure you can see why from my photos...she is worth the hour in traffic (sometimes more!) with two screaming hyper kids in the backseat! She is magical with a clippers! Not only that, my guy is nervous...not around Riley! He loves her! We ALL love her! She is absolutely fabulous and when we get our boy groomed by her, it's hands down the best grooming EVER!!! Do yourself a favor...give her a try! She is AMAZING! read more

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Did you ever think that maybe there's more to life than being really, really, really ridiculously good looking? *Blue Steel* Yeah, me neither. I followed Riley all the way from EveryDog in Tustin. Check out her reviews there for nothing but high praise. She is the only person I allow to bathe and groom me. I don't care how far my pet human chauffeur has to drive. My weekly spaw days with Riley at Luxe Pups are a must. Woof woof! - Hitchens read more

Luxe Pups - Pet Groomers Near Me - Chino, California

I contacted Luxe pups for the first time on Monday in which they are closed, however Riley answered my message. She gave me the quote and answered all my questions. We scheduled for our dog to come in for grooming and flea bath. Everything was great, she kept in contact via text as he was getting the service. They really did a great job, our dog usually comes back smelling like a wet dog...not this time, he smelled so good and his fur was so soft. Thank you for a great service, we will definitely be back. read more

Great customer service! Riley was AMAZING to Milo. He had been turned away elsewhere due to being "aggressive" but Luxe Pups took him in and provided a complete service. Riley was very thorough with what we should expect from this experience and made us feel extremely confident this would turn out great. She took her time to gain Milo's trust and he acclimated very well to her. Response time was very fast when I reached out for pricing. I definitely recommend for anyone with anxious fur babies! Thank you Riley!! read more

Luxe Pups - Milo - Pet Groomers Near Me - Chino, California

Riley is absolutely amazing. Her shop is the cutest thing that you'll ever see! Ella loves coming to get groomed! The great thing about it when she is there She is the only dog that's and It doesn't stress her out and she absolutely loves her day at the spa!, if I could give Riyley more than five stars, she definitely deserves 100! She also gives you the option to hang out if you like and wait while she gets groomed and offers you some refreshments and sometimes a little treat for you and your furry baby! read more

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Riley and Rosalie are great with the pups! I bring my Lovey here he likes going for a visit! Very reasonably priced. My dog isn't there for 5 hours to be groomed with other dogs crated up everywhere . 45-90 min is usually the amount of time he is there ( minpin / chihuahua mix) We go every 4-6 weeks . Highly recommended! read more

Riley and her team are amazing!! Highly recommend this place if you own a doddle. Thank you for an awesome experience once again. read more

Luxe Pups - Our labradoodle - Pet Groomers Near Me - Chino, California

Riley and Rosalie are the simply the best. My girls, Ms Joey Lime and Ms Bailey Alabama always come home cute as a button. While getting pampered and cleaned we know that our girls are in the kindness and safest hands. Take a look at the Luxe Pups Instagram or Facebook page and you will see what I mean. Their clients are the best looking fur babies around! Five stars plus for Luxe Pups! We absolutely love and trust them! read more

Riley is so awesome! I brought my Shih Tzu pup to Luxe Pups for the first time and I couldn't be happier. He looks so great and so cute. Her shop is so nice, and so is Riley! I totally recommend Luxe Pups...also I received a really cute photo of my pup after he was groomed and it is so CUTE! read more

Luxe Pups - Pet Groomers Near Me - Chino, California

Riley is the best ever! I have seen a few groomers for my fur baby but she is the best. The environment is so nice, my fur baby is treated like family and she is always looking so beautiful when I pick her up. I highly recommend this place for your grooming needs! read more

Luxe Pups - Pet Groomers Near Me - Chino, California

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Everyone was so nice and made my dogs feel comfortable which is very important to me. My girls came home looking and feeling and smelling nice and clean and they were so happy! They got a full service spa day and the prices were amazing. I will definitely be back. read more

Luxe Pups - Pet Groomers Near Me - Chino, California

Riley was sweet, kind, and patient with my 3 doggies Ewok, Madeline, & Kane. I brought them in for a full groom. My doggies look adorable :) read more

Luxe Pups - Ewok - Pet Groomers Near Me - Chino, California

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Brought my puppy here for the first time after coming across Riley's page through the Nextdoor app. Riley and her partner (forgot to ask for her name) did such a great job , despite my boy being a little anxious and still not 100% comfortable with being groomed. But upon picking him up, he seemed so happy and excited, on top of looking and smelling so fresh and clean. The little Easter themed bandana that was also included is so cute too Riley also discovered that he has two dew claws on one of his back feet and she was able to get to the nail that was curled up. That showed me she's really attentive to the pups, because I've brought him to one other groomer and a vet and neither have mentioned to me that he has two. So thank you again to Riley and her partner ! This little teddy bear will be back again read more

Luxe Pups - Pet Groomers Near Me - Chino, California

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