First time renter through Luv2Camp at Pismo Beach. Very disappointing experience. The office staff was great when making my reservations, but the actual trailer itself was dirty and much less than advertised on their website. Here are some examples of the problems with this trailer rental:
1. Refrigerator - shelves needed to be wiped out before we put our food away.
2. Shelf behind the couch was filthy. Not just a little dusty, but filthy. I wiped my fingers through the dirt and took a picture of it....then I cleaned it off.
3. Microwave - worked intermittently. I used it to heat one bag of popcorn and when I tried to use it for a second bag, it wouldn't turn on. I had to wait for it to cool down (or whatever) before it would reset and start working again. This happened each time I used the microwave for more than 2 or 3 minutes....had to wait for it to cool down/reset
4. Silverware - Website advertised min service for 6. This unit came with 3 forks in the drawer so I went to the campground store and bought plastic forks
5. Cooking utensils - almost every utensil was dirty and had to be cleaned before I could use it
6. Bedroom Blinds - No way to close the blinds on the far side of the bedroom--the wand used to turn the blinds was missing and the only way to ensure privacy was to hang up a beach towel so that no one could see into the room. Other blinds throughout the unit were kind of trashed/bent up.
7. When we arrived, the trailer was in place at the campsite, but the Luv2Camp staff didn't leave a key for us to lock the unit when we were away. I called the office the next day and they brought a key, but there should have been one left when it was delivered.
8. No mirror anywhere throughout the unit, which made it difficult to take contacts in/out of eyes.
9. No wine opener--website advertised a wine opener so I didn't bring one from home.....but I brought wine so I had to purchase a wine opener at the store.
10. Dishes - website advertises a set of 6 dishes....only four plates so I bought paper plates at the store.
11. Hot water heater -- we kept having to turn the hot water heater button off and then back on to reset it so that the furnace would start up and heat the water.
12. Refilling propane tanks - When we asked the Pismo Coast Village staff to fill our propane tanks before we left, the staff member was very concerned about the age and corrosion/rust on the tanks. She said that these tanks definitely needed to be replaced and were not safe.
This experience was all very upsetting because we rented the unit for $190 per night and should have been provided with something more clean and outfitted as advertised on their website. When I contacted the Luv2Camp staff regarding my concerns her comment was that these units go out on the beach which is why they get so dirty, but that's not my problem....they should thoroughly clean the units before renting to the next customer.
I would highly recommend Pismo Coast Village RV Resort to anyone who is looking for a high quality RV place to camp. However, i WOULD NOT recommend renting from Luv2Camp unless you just don't care how clean your unit is.
An Unhappy Camper read more