Went for the Boxing Day Event with 50% off the seasonal gift sets and holiday bombs/bubble bath products!! This year I was one of the first few in line!! It was so organized and the people all handled the crowds nicely- customers all being kind with each other!! I scored all the goodies I came for and left a Happy Lush girl!! read more

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Such a wonderful store with sustainable, clean products and great perfume! LUSH also has the kindest staff--Carla was especially helpful and she went above and beyond! read more

Every scent you could imagine. They also carry skin care. Lots of organic and vegan items. I'm in love with all the glitter. read more

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I absolutely love lush but this location every time I come they seem to be out of everything! And the girl who walks around the floor with short bob almost is so rude! And completely walked away before I was even done talking or asking. Looks like lush customer service has definitely gone down or is going downhill if this is there new standard. Also the other lady gave my little sister a sample from a try me mask that was out. When I asked if that was safe because all the people who come in can stick their finger in it. She said it is what they do all the time, and that it was actually store policy. Then the other lady helping me said it was totally fine because it had honey in it so it was antibacterial...... Idk about you but that sounds like a sure way to get someone sick or to break out really bad, honey or not! I told my little sister to just throw it away, I don't need her getting sick or a rash from something everyone sticks their fingers in! And quit frankly that's just pure disgusting as well. So if you do get a sample to try make sure it's not from a try me one that everyone has put their fingers in. And if this is store policy then I rather never come here again because if they do that in front of you then i don't want to know what they do when I can't see them! read more

Went to grab a bar of soap and ended up talking to Rose. She was so incredibly kind and helpful with new recommendations for my skincare and haircare. read more

Since it was rain in Arizona in my birthday month, I might as well buy stuff I need to not order online and the service was amazing. They were so sweet and kind. read more

I love this store for our Christmas Presents i recommend the products my wife enjoy them

Great Experience! Just dropped in to pick up shampoo after a bad experience somewhere else, they were all kind and totally turned my afternoon around, I much appreciate the grace and kindness that they provided. Particularly the one who checked me out with the foot brace, I enjoyed my chat with her, very much. read more

I am the last person you'd find in a place like this but I wanted to make mention of an incredibly kind young woman name Sariah. My special needs daughter wanted to check the store out and Sariah approached her with such warm, patient heart. Thank you miss for being so sweet to my little girl. You were a blessing to us both that day. Ps. For the 1st time in my life I sort of want a bath bomb. Haha! read more

Lush - Pink Barbie bath bomb - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

I have been coming here for years but this experience hit home. Steven was so incredibly helpful and makes me want to come back even more. He was so knowledgeable on the products and helpful when helping us choose ingredients. He is an amazing asset to the Lush team read more

Quirky, colorful, eccentric LUXURY. Lush Cosmetics offers unique lines of products for your at-home (or at-hotel) Spa Day. Go there with your imagination and if you can (Advanced tip) do some study about the fragrance notes you enjoy in your products. Their helpful staff will guide you to an aesthetic nirvana. What can I say, I'm a LUSH. Most of the time I satiate myself with elegant and excellent cuisine, but when it comes to SPA DAY, Lush is my go-to (since Kiehl's quintupled their prices). I still remember my spa days in Scottsdale when I get a whiff of eucalyptus. Wet hot towels soaked in eucalyptus oil fragranced the spa and made a fragrance memory. Lush takes me right back there! SCOTTSDALE FASHION SQUARE MALL You can find them just past the food court. Follow your nose CREATE YOUR OWN SPA DAY Bath Bombs. Oh my, where do i start, see below. The hot water of a drawn bath, then drop your bombs! If you've got jacuzzi jets, add some bubble bar for frothy fun. Soap bars or bath gel and a loofa to exfoliate and rejuvenate! Creams and lotions to hydrate and protect. The Massage Bars make for a delightful finish, especially if you have a spa partner! Tip: Put some towels down before you start. [Looking for Spa Nirvana on your own? LAVENDER My favorites are STARLIGHT bath bomb, mixed with DEEP SLEEP (don't untie the ribbon, or you'll have quite a mess to clean up). The THERAPY massage bar (just a little dab goes a long way! Or put lots of towels down before you start) Then the SLEEPY bubble bar, and shower gel, and oh, the lotion! They even have a body spray. Lavender Heaven! BERGAMOT AND DEEP DARK NOTES My favorites are LORD OF MISRULE fine fragrance (body wash is seasonal in fall and just arrived!!) ), and the delightful KARMA, now available year round in body wash. read more

Lush - And September 1st it is! Arrival of seasonal Lord of Misrule! Come get it!! - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Wonderful experience. Everyone who works there is so friendly and helpful. The whole store smells amazing. I walked out with some new products I'm excited about- from hair to body lotions and scrubs. I will be back! read more

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They didn't freed us or anything! I didn't like feel comfortable there, but I had to get me some soap!

Obsessed with this place. My wallet is not. Hello sticker shock, but for real... it's all just so good. The ingredients are clean and the products smell amazing (talk to me about Sleepy and that lavender goodness!). I love their massage bars and for someone who has everything, this is my GO TO place to buy gifts. Who doesn't love a quality skin product? read more

Absolutely love this LUSH! I will say, if you are a first timer the store can be super overwhelming with all the scent and visual stimulus in a semi-compact space. However the workers here are usually lovely and helpful! I enjoy they offer environmentally friendly beauty/self care options and are mainly comprised of natural ingredients that are fairly resourced. I want to give a big shout out to Chris, she was wonderful and made a simple trip into LUSH something special! This location is well stocked and easy to access, plus is sandwiched between the food court and boba so what could be better, haha. Thank you again Chris! read more

An Older black haired woman told me and my friend to leave for no apparent reason... when I asked she said that i was being discriminating toward her even though at that point I had never talked to her. She was very mean even though i asked multiple times very politely what I did to make her upset. Bad experience... maybe racially motived because of both of our apparent asian descent. 0/5 read more

Chantal and Shelby are rock stars. They are so sweet and knowledgeable. We loved this Lush!

I had the best experience at last. My daughter turned eight and her dream was to go to lash and pick out a few products. Your staff was extremely accommodating to year old girls. Nadine was able to sample a bath bomb for my little girls. She's an absolute dream. We also had the pleasure of meeting with KC, he's amazing be sure to never let that angel go! read more

Lush - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

I am a Lush!!!! IN A GREAT WAY!! I do recommend the liquid gold bath . I am obsessed with it. I mixed it with a rose jam bubbleron with a dream cake epsom salt bath bomb. Omg!! I can't wait to try to blue skies read more

location is a go to for its variety of products available compared to arrowheads location ? Had a bad experience the last time Me and my s/o came in and bought two bar soaps and then asked for a sample of a lotion bar since we had a few at home and just wanted something to try out before committing to a full size ‍ .from my experience the employees will cut a portion and wrap it up and put it in your bag with your purchase to try at home. Instead the employee grabbed my s/o arm and gave a couple min massage with the bar. It was such an awkward experience we were both left speechless. I'm use to the normal experience of them displaying how products and bath bombs and bubble bars behave in bowls of water and have guest touch the oily water and bubbles and what not. But this felt to hands on and invading. read more

This LUSH is too small to be in the Scottsdale mall. There is literally not enough room for all the products, staff, and shoppers!!! I hate visiting this LUSH simply because I feel claustrophobic and rushed (trying to get out of the crowded store as quickly as I can). I've been to the LUSH in Chandler and like that one better - it's a bigger store so everything isn't squished (and it's also less busy). Bottom line: LUSH, I know you're making tons of money at the Scottsdale mall. You can afford a bigger store! Employees are very eager to help and you won't go more than 2 minutes unnoticed in the store. Don't be afraid to ask for guidance! It's a confusing and slightly unorganized store. Ask questions, ask to try/smell items, ask for free samples! Products I recommend: Olive Branch body wash, Juicy shampoo, Daddy-o shampoo, all of their face masks, Whoosh body wash, and the sea salt face scrub. Don't forget to save your black plastic containers - they give you a free face mask if you bring in 5 empty containers!! Score! read more

Lush - When you spend waaaaay too much money on bath products... #TreatYoself - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

I love Lush it is my absolute favorite store, however today my encounter with Lauren was rather striking. She was so aggressive with not only me but another customer as I was trying to smell a cream with my mask ON. She came up to me and yelled excuse me which one did you want because I'm going to have to pull that since you opened it (that is very embarrassing to the customer). At no time while I was greeted outside did I get told I could not smell things WITH MY MASK on. I understand policy and will uphold to it however yelling aggressively at a customer (not just me but another young gal) is absolutely uncalled for and terrible customer service. I will be reaching out to corporate on this matter. This is no way to treat customers and you should place clear signage throughout the store If customers are unable to smell through their masks or touch things. read more

Honestly it looked like a new born baby amd Peed in my bath water it didn't melt properly and I had to clean that stuck to my tub no one would want to float in that Lush has went down hill read more

Lush - Lush melt and my bath looks like Urine with baby poop - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Has such a great time at this Lush today! All the employees were so friendly and helpful!!! Best of all, they catered to my son and he got to play with bubbles and smell lots of yummy things. I make a trip into Lush every couple months to get some new bath things for my son. Today, they gave us a demo of the reusable bubble bath bar (I probably messed up that name). But anyways, it looks like a huge popsicle and you stick it under the running bath water to create bubbles. Obviously it smells amazing (as everything at Lush does) and the best part is the kids can use the bar to paint on top of the bubbles afterwards! Brilliant!!! At every Lush store, I notice that all the employees are knowledgeable of the product and eager to be of assistance. This Lush was super awesome and the many sinks and open layout allowed for lots of fun and activities! I'll be back soon!!! read more

Lush - The employees were so eager to play with the bubbles with my son. I couldn't help but snap a pic!!! - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

If your into rustic handmade soaps in an array of intoxicating fragrances and brightly colored bath bombs, this is the place for you! They have created space for customers to really engage with their products and staff. There are inviting displays of color with all their Bath Bombs . The line may not be a totally natural brand, but it's natural-ish at least that's what I was told , about 75 percent of the range is completely free of preservatives . I was given a free sample of anything I wanted to try so I chose a fragrance free hand cream and I did like it but the smell was so strong in there store I had to step out ,the Bath Bombs are not wrapped so you have all these different smells mixed together , The intoxicating fragrance becomes overwhelming ! read more

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Absolutely one of the best experiences I have had at any retail store by far! I walked in having a thought as to what i wanted, and the first girl who greeted me immediately picked up the fact that I didn't know exactly where to find everything. She went through my list with me and walked me around the store helping me pick out exactly what I needed. She was so incredibly friendly, supportive and helpful. I will absolutely be coming back again and again! read more

Lush - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

The previous Lush store in Scottsdale Fashion was so very small that it suffered from customers being elbow to elbow during busy hours. This new store is HUGE compared to that tiny one. There are multiple demo stations, cash wraps, and still an excessive amount of overly helpful employees (Hey, that's their thing!). Yet, with the bigger space, the store still finds a way to feel claustrophobic and the time spent waiting to checkout seems just a long as before. Not sure if this was as big of an improvement as hoped. I'm a fan of their bath bombs but still have mixed emotions over this location and Lush as a company in general. (Hooray! for complicated feelings). But if you want to be overwhelmed by amazing smells and copious amounts of glitter then Lush is your place! read more

Lush - Rose Bombshell - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

I remember being so angry that construction took way too long and that I could never get my Lush products in Scottsdale. The old store was enough to sell everything they needed. And yes, even as a 6 foot male I still want to smell like citrus and flowery shit after I take a shower. Well that wait was worth it, because Jesus Christ this new store is huge! Not only the biggest Lush I've been to in multiple states, it's also the classiest in terms of decor. With multiple tubs for sampling and matching the aesthetics, this is the only store where I've been overwhelmed by the sheer size of it all. So whether it's the shower gels, the lotions, the lip products, or one of their many vibrant bath bombs, I'm gonna keep shopping here. Because all of this is totally not for me, it's for my girlfriend... or my sister... read more

I went here today and while the store is a little overwhelming at first, the employees are the perfect amount of helpful. I was left alone for the most part but the second I needed help with something someone was there! Ally was super sweet and helpful and was a huge decision maker in my purchases today. Love the products I got :) read more

If you've been shopping somewhere like Bath and Body Works, you need to wake up and smell the roses. Lush is without a doubt THE best store for lotion, soap, and well, cosmetics. It's winter and my hands are dry? They have something for that. It's summer and I'm feeling a little icky? There's tons of stuff for that, too. This place smells like heaven, and I think every employee is high from the flower fumes, because they have more energy than a toddler with a sippy cup of Red Bull. Most of the products are completely natural, with tons of vegan options. I find something useful EVERY time I visit! Even the most macho gentlemen should feel no shame shopping here. Ladies love a man with good skin! read more

I learned of Lush several years ago when I received their products as a gift. Soon thereafter, I checked out the first store they opened up in Manhattan, but I must admit I never shopped there often because it was so damn pricey! As I entered the doorway, I was greeted by an eagle named Phoenix as Lush celebrated their "charity pot" project to protect endangered animal species. I entered further and was greeted right away by a sales associate who explained the event and demonstrated the cocoa butter laden lotion on my hand - yum. I was then led over to another associate who helped me with the "caca" henna hair bars. I know a lot about henna and I must say Kristen did a great job in explaining its use. In addition to the henna, I picked up some heavenly cocoa butter bath bombs before being offered some vegan cake and TJ's sparkling lemonade! The cake was made by a winner of cupcake wars! More yum! The girls in here are so sweet and do a great job at being bubbly as well as charming you into buying product. If you feel better when you leave a store happier than when you came in, then the employees are doing a great job... read more

Lush - Phoenix posing @ Lush - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Taylor was helping me tonight and was super sweet!! Love when you get good service when you know you're going in to find some goodies. Left with a bunch of stuff and what I love most about this place is that most of the products are completely cruelty free and vegan. Some products use beeswax but it'll say V if it's vegan, in case you're looking for those products only. Will be back for sure for another haul! read more

Lush - All of the goodies from tonight's haul. The brown soap is a pumice for your feet! I love the mint Julip lip scrub!! - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Went to this location to buy a couple things i had been wanting. My husband and I were told by the girl letting people in not to open any jars or mess with stuff other than the samples. No problem! My mask was under my nose while smelling an item. I understand that could be an issue, and immediately pulled it up once asked, and apologized. However, I don't think their employee should have grabbed the item out of my hand and tell me that he had to thrown away the product. I told him I had planned on buying the item, and was trying to put it in my bag. My husband and I stared at each other dumbfounded and decided to check out and finish shopping there at that point. read more

I love Lush and their products. No, they aren't completely "all-natural" and do contain some of the same ingredients as store brands, however, that being said, they contain a whole lot less of the unnatural ingredients you find in store brands and anything that is less harmful, is a plus in my book. Yes, some of their products can be pricey. I usually wait for a good sale (usually around the holidays) and buy up bath bombs and such at that time instead of during the regular year. They last forever, so it doesn't really matter if you buy it in December and wait til May to use it. The handmade lotions and other liquid products are another story. If you love the line and it works for your skin, usually you are willing to pay a little more for it. Brandon was an amazing help. He answered our questions easily and without hesitating to admit that some of the products had chemical base ingredients. He was more than happy to direct us to chemical-free products if we wanted to see them. Sales staff at beauty counters, boutiques and pretty much anywhere other than a Target aisle are going to offer to assist with products and info. If you prefer that they leave you to shop, just tell them and I'm sure they will give you the space. "I'm just looking for now. I'll let you know if I have questions or need help." This goes a long way to solving the follow you around the store salesperson annoyance. read more

I was waiting to review until I had the opportunity to try their products. Can I just say, I believe I have a new found addiction to Lush products. I want to try everything! The staff is super helpful if needed and they seem to leave you be once you tell them you're just looking. I had been in a few times to grab gifts for some lady friends of mine. I would like to mention they jave nifty gift boxes with a variety of product and pricing options. Men don't be turned off because they do have products for everyone and are happy to explain how to use them. I will definitely be adding more Lush products to my daily routine. I am interested in trying out some of their makeup products, although it may have to wait a bit. I am very happy they've moved into the food court area and I don't actually have to enter the mall to grab things. read more

UPDATE TO BELOW REVIEW* Went in again to give them another shot and was impressed. They greeted me, helped me pick some stuff out, and were friendly. Review changed from 3 to 4 Great bath bombs(very unique and a massive selection) but it was extremely difficult to get someone to come help me. 3 employees were standing around the empty store and nobody approached me. No greeting. After picking out some random bath bombs (I don't know what the heck I'm doing by the way), I had to walk up to them standing around and ask if anyone wanted to help me check out. They did with a friendly manner after that, but business' need to train employees to be attentive and not let potential business walk out the door because they can't get some help. read more

Oh Lush how I love thee. I was fortunate to discover Lush in 2000 while traveling in Sweden. At that time I bought as much as I could fit into my backpack and brought it back to the States! Yes I was a Lush smuggler.Every time I returned to Europe I bought all the Lush products I could. I think since 2000 I have been to a Lush store in over 12 countries! Even Iceland had a store before the US did! Since I was traveling a decent amount my favorite product was and still is their shampoo bars. They are great to pack since they don't take up much space and you don't have to worry about the liquid ban! One negative thing is that Lush will discontinue items- including my favorite shampoo bar ever- Jumping Juniper =( There is an amazing sale after Christmas where their poxed sets are buy 1 get 2 free!!! The only reason I can't give the store 5 stars is the odor. Some people really like the smell in the store, but for me it is overpowering and I have to leave the store for a few min. while shopping in order to breathe. A larger store doesn't smell quite as strong as the FS store. I think more ventilation is in order. But overall go forth and shop! read more

Such a fun store! Love the smells, excellent products. Great staff, so helpful, no pressure. The amazing skin, hair and bath products sell themselves. My fave product is the Big shampoo. Got a sample about a year ago....and I'm hooked. Ask for samples, and they are so glad to oblige. I guarantee that the next time you visit this store, you'll be buying the full size product, that's how good this stuff is. read more

Lush - Big shampoo - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

Obsessed with Lush! The moment you walk in the store there are so many great products to see and try! The staff are always super friendly and very helpful. The fresh face masks are AMAZING! And the bath bombs are so much fun. Definitely check this place out next time you're at a mall if you've never been. Great place for gifts or if you just want to treat yourself. read more

Lush - Rose Jam Bath Bombs! - Cosmetics & Beauty Supply Near Me - Scottsdale, Arizona

As a California native, Scottsdale amazes me. The cleanliness, the easy-to-navigate roads, the number of chic spa's and restaurants - everything is perfection. On my recent trip I took up a friends suggestion and work trip ritual - visiting the nearest Lush for a bathtime treat. Hey, you don't need to worry about cleaning the tub! Everything was filled to the brim with festive items. glitter GLITTER and MORE GLITTER! Nearly everything I touched had some form of sparkle. Not that I'm complaining but nearly everything in my purse to this day still has an iridescent sheen. Oh the looks I get when I hand people glitter coated cash. Lucky for me, there was no line and plenty of help. I was in and out in a jiffy. With a few bath bombs and a bubble bar in tow I was a happy camper for the weekend... well, a happy tourist in a nice hotel for the weekend. read more