The pictures say it all. I feel like someone rewinded the clock about 5 years. Ruby was very…read moreknowledgeable and knew exactly what she was doing. I went in not having a clue what eyebrow laminating is, but seen pictures and knew I wanted it. I asked many questions and Ruby answered all of them. She gives instructions how to care for, keep up with ect. I definitely recommend NYC sugaring. It's very clean, quiet, & well decorated. #gotSugar

I love Sugaring NYC on Newbury St. They are amazing!! It's a clean , cute place and I always have a…read morepleasant experience. Lyric is great and an amazing sugarista! If you're looking for any hair removal in the Boston area you should come here!

I mean she can be nice/have good conversation. And she do a gentle job extracting, the incorporated…read moremassage was decent but weak and sloppy, and the session was relaxing, but she didn't massage the hands, just the arms, and it was just clunky/awkward massaging the shoulders. The room was rinky dinky. And she had a rude tone in her voice when I genuinely asked about why she switched up the routine. I already decided before going that I was switching to a different spa, but now I am DEFINITELY switching. I guess you get what you pay for. Oh and she left leftover dried up mask product on my face after the last facial. And said she cleared up all my blackheads, when I had a whole jaw line and cheek full of them. Did she not see them under the bright light?? I don't get it. They're clearly black and white and obviously there. I'm confused, genuinely.

I go to Stavroula regularly for spray tans, and she is the best of the best!! Professional, kind,…read moreand does an outstanding job every time. Highly recommend!!

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

I have had plenty of massages in my life, but none as amazing as Crystal. She was a delight from…read morebeginning to end. Listened carefully, prepared thoroughly, taking into account all my various conditions, etc. And her technique-perfection. I am heading back every week - you should too!

Excellent facial and deep body massage. Crystal was knowledgeable, friendly, professional and…read moreeffective. I recommend C-Spa highly.

This is the best place in the area hands down. Cleanliness, quality of work, ability to schedule…read moreonline, phone calls when your requested tech is unable to be your tech, the list goes on. I've been going here for over a year now and will go nowhere else.

I think initially I was very happy. Then my chrome started to fade so I went back the next day to…read moreget it redone and they were super sweet about it. Two days later it started to come off so I wouldn't go back.... Pretty disappointing . I feel like for the price and the fact it's peeling already speaks volumes. I worked with two different aestheticians who I won't mention because I don't want them to be affected but it's pretty upsetting to pay so much for this quality. The lady that redid it did a great job but I don't know why it's already fading at the tips.

Julia is absolutely amazing! She is incredibly detail oriented and takes so much pride in her work…read more Every appointment is a great experience because she is always positive, friendly, and genuinely cares about her clients. She takes her time, pays attention to every detail, and consistently delivers outstanding results.

I'd strongly advise against going to Queen Bee Nails, especially when there are much better salons…read morein the area. I went yesterday, Monday, September 7, as a walk-in to have my builder gel removed and get a gel manicure. An older gentleman assisted me. Before starting, I communicated that my index finger was sensitive because I had recently bent it. I also explained that I wanted to try to keep some of my length, while understanding that some of my nails were fragile and that he might need to shorten them. He immediately seemed visibly frustrated. He cut my nails and then asked if the length was okay. I reiterated that my goal was to keep as much length as was appropriate, particularly so I could maintain an almond shape. We continued with the service. When it came time to choose a color, I asked if we could try one color and, if I didn't like it, potentially switch to another. He seemed frustrated by this and asked why we would have to do that. At that point, I stayed quiet, but I will admit that my guard was already up. He applied the first coat on one finger, and although I was hesitant about the color, I said we could proceed with that hand. After the first coat was applied to one hand, I asked if we could instead put two coats of another color over it to make the color lighter. I've had this done at other salons without any issue. The nail technician immediately became very upset and said it wasn't possible, that he would have to redo the entire thing, and that I shouldn't have told him to continue with the first color. He raised his voice at me. I acknowledge that I eventually raised my voice as well because I was extremely frustrated. I even pushed my chair back to gain space. I told him that he didn't need to have an attitude or speak to me that way and that I was doing my best to remain calm. He then said he didn't want me to get my nails done, make a complaint, and come back to have the service changed. I explained that I was specifically trying to avoid that situation, but at that point, the interaction had already ruined the experience for me. I told him I just wanted to finish the service and leave with the color that was already on my nails. He continued trying to convince me that the color looked fine. By that point, I had enough and told him to drop it and that I wanted us to continue the service in silence. He made several more attempts to reference the color, and I reiterated that this had already become a bad experience and that I simply wanted to finish my service. And now, less than a day later, my gel polish is already CHIPPING. Gel polish should absolutely not be chipping the very next day. Overall, I would not recommend this salon based on my experience. The attitude and customer service were extremely disappointing. I was very shocked that the manager or supervisor did not step in or intervene but instead them and the other nail techs just observed. I also want to point out that, even with pedicures, they do not appear to use liners or provide new individual tools such as clippers, nail pushers, buffers, etc., the way other salons I've been to do. That's another reason I personally would not return. If you're in the area, I would recommend checking out Nailosophy or Purity Nail Bar instead. I honestly regret not going to one of them.

I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.

I agree with Carissa one of the reviewers. I too have been trying to get a refund for a year now…read moreand keep getting the run around. NY offices and managers are no use. Kourtnii Koontz, the manager, assured me I would have my refund check in the mail months ago. Today she won't even answer my email and when I called the NY office I was told by the manager that she works from home. It may be time to get attorneys involved and report the company to the Better Business Bureau. Meanwhile they opened a new spa in NYC!!

Natalie is truly an expert on skincare and she is now developing her functional medicine practice…read moreas well, which I expect she will excel in. I have seen her regularly for about 2 years and I have experienced noticeable changes to my skin tone and elasticity--I have been receiving more compliments lately from strangers about my skin and I am woman in her mid-forties. Natalie customizes her treatments after an in-depth intake session which includes infrared imaging to pinpoint problem areas. She promotes living toxin-free as the first approach to healthy skin and recently added a line of supplements to her product offerings. Her main skincare products are from South Africa and they are the cleanest products I have ever used. Be forewarned, Natalie's services are not cheap. But if you are able to splurge a little sometimes, then Unique Verve is the only place in Boston worth spending your money on for serious skincare.

This review is long overdue! I came to Natalie for a facial in November, and it was my most…read morefabulous facial experience. Natalie takes her time and truly cares about her client's goals. She is honest about what to anticipate for results, which I love. The entire experience is fantastic from beginning to end. I cannot recommend Natalie enough! Beyond professional, knowledgeable, and truly loves what she does! She's incredible, and I highly recommend seeing her for skincare and functional medicine concerns.

I have lived in Boston for over 15 years and spent well over the first decade trying to find my…read moreGo-to nail spot. I am a picky customer, I know it, and had a hard time finding somewhere that gave me a great experience AND nails that last. I found this place several years ago and have never gone anywhere else! They are friendly, professional, and very clean! I won't lie, their prices are on the more expensive side, but I promise, they're worth it! My nails always come out looking fantastic and my gel manicures last 3-4 weeks! They have an amazing selection of bright colors, too, which for no reason is hard to find in Boston. I would highly recommend this place to anyone who genuinely loves their nails and getting them done right!

Its highly over priced. To be honest, it's initially why I went there. Because I assumed if it's…read moregonna charge you that much, they must have really high quality service. It's pretty basic, as soon as I entered, I told the lady what I wanted and she went down the priceless. Each service. I get that's good business practice, I guess if you don't want people being shocked. But the way she was doing, it seemed kinda condescending. Then she continued to make comments about my finances, on several occasions. One time she said I called my husband to get me because I spent too much money. It was because my daughter drove us there and she still had 45 mins to go on her set. Not that anyone should have been making comments. My nails came out alright, I dont like them over filed at the top because I have big nail beds and she took that as dont try and shape them at all. I just didnt want them narrow at the top. Its a nice shop, plenty of color options, parking out front by meter.