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    Lush Cosmetics

    4.5 (57 reviews)
    Open 11:00 am - 7:00 pm

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    Cynthia T.

    I may get my make up from Sephora or other spots, but when I'm in serious need of pampering I go to my buddies at Lush. The staff is incredibly knowledgeable about their products and the pride in their craft shines. My normal visits are usually overwhelming because the associates are ALWAYS eager to help. Tristan was friendly, enthusiastic, and engaged in conversation outside of Lush products, which was a breath of fresh air. She was genuinely interested in my hobbies, interests, and likes, which helped her pick out two face masks for me to try. When I go to Lush I always have my go-to items. I don't tend to try new things but after talking to Tristan about what my skin needs, and after testing three masks, I went with two: Rosy Cheeks (my free mask after returning 5 empty pots) and 1000 Millihelens. Rosy Cheeks is used for soothing and softening the skin, and 1000 Millihelens is a refreshing bacteria-smashing jelly mask. I also saw a few new products I'd love to try, like some squishy looking (and great smelling) bath melts. If you don't like small spaces with strong fragrances this might not be the shop for you, but if you can find yourself here during a non-busy time, the staff is pretty good about letting you browse to your heart's content. Overall, it's easy to see why folks get addicted to this cute shop.

    Bath bomb!
    Kristina B.

    I live in Austin and yes we have a Lush, but I prefer the San Antonio location. For one, it's in a mall so aside from the fact that it's in a mall, you can find parking. Always. Second, it seems huge! I'm positive that it's much bigger than the Austin store. Obviously they have amazing products, but also have everything in stock and have a huge variety! Staff is knowledgeable, friendly, and ready to share information and tips (for example, just slice off a sliver of fresh farmacy when you wash your face, instead of using the entire bar every time. I have no idea why I didn't think of that myself.) The only thing I don't like about this location is the music volume. Wowza!!! I felt like I was shopping in a club! You are literally yelling when you're in there. #maybeimjustold Love love love Lush! If you've never tried it, what are you waiting for?!

    Gia N.

    Due to Covid, I didn't get to enter the store. However, the associates were super helpful. They made sure I got everything I needed. They were some of the nicest and friendliest people I met while shopping at Lush. The girl at the window asked me which kind of samples I needed and gave me so many. Great location with awesome items and amazing customer service. The soap smells amazing. I have a great visit.

    Dominique H.

    I always have such a great time in this store. It's a busy are where it's located, but it is definitely worth it. All the employees are very sweet and helpful. I originally came in presents for my family but I left with quite a few extra items for myself. What I loved: This place always smells good. The staff are easy going and will let you test out products that way you can decide which is best for you. Another good thing is that all these products are made with good fresh ingredients. I love buy their knot wraps that are so soft, and I still can't believe they are made from plastic. Would I go back? Yes, I most definitely will. I will continue to buy my families presents there and some presents for my self.

    Inside the LUSH tin is the Body Tint to melt onto your body for sparkle and a flawless finish.
    Laura L.

    I walked into LUSH today for the first time. I was warmly greeted and provided a tour around the boutique with stops in various stations to sample the amazing products. I was pleased to learn that the ingredients are 100% Vegetarian and more than 80% Vegan. They buy ingredients only from companies that don't conduct or commission tests on animals. The packaging is naked or made from 100% post-consumer recycled plastic. The handmade concept is marked with a sticker of the human who fashioned it with fresh organic fruits and vegetables and the finest essential oils. I loved my experience at Lush and my purchase was reasonably priced. I will be shopping here for my handmade fresh body products from now on!

    His new favorite, now all colors in one! The bath time Play dough!
    Crystal K.

    This is my happy place! Literally you can not leave this place sad or mad. The staff must have a requirement to be the nicest people ever, honest and genuine and so very helpful! My family Loves the bath bombs and bubble bars. I recently had to switch all of my cosmetics to more chemical free due to a discovery of having aluminum toxicity. Let me tell you. Aluminum is in everything! I switched. Body wash, soaps, masks, face wash, makeup, deodorant, tooth paste and more. I could go for the crunchy options but I'm a sucker for fun packaging and yummy smells! I'm enjoying my new beauty routine thanks to this place!

    Jessica R.

    This location has the best customer service! In fact, I would say this store has some of the best customer service in the entire mall. Today I spent the day shopping at North Star Mall, going in and out of multiple different stores all afternoon and most employees just kind of ignore you, but not in LUSH! I was kindly greeted, the girls in the store helped me pick out some bath bombs, had conversation with me, complimented me and just made me feel welcome and comfortable which is rare in retail stores nowadays. I received a smile from everyone and just good vibes, I will definitely be back.

    If this is your first time like it was for me. The store is located right by the entrance of Macy's.

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    The vibe in this store is absolutely positive and it smells fantastic! The associates are extremely helpful and nice

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    Page 1 of 2

    Ask the Community - Lush Cosmetics

    Review Highlights - Lush Cosmetics

    I discovered Lush in California this summer and was pleased to find a location listed in North Star Mall.

    Mentioned in 8 reviews

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