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Lush Cosmetics

4.0 (58 reviews)
Closed 10:00 am - 9:00 pm
Updated a few days ago

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Bubble bars

Best service ever. Was choosing Christmas stocking stuffers. Unbelievably friendly and just helpful staff. They will approach you gently so you may understand the awesomeness of this place because on my own I was overwhelmed and lost. It is expensive but the products are special and unique. Just go in and try something. You will be rejuvenated! I am going to return when I can and I hope it will be soon! I got some bubble bars and bath bombs. The product will last for some time. The aromas and scents are powerful to the point of taking over the space but I totally love that. That's sort of the point of high quality products. Sweet tangerine, green apple, lavender... it's just the beginning.

Jumping juniper shampoo bar and tin (sold seperately)
Sunny C.

This store is what dreams are made of! Everything smells and looks so nice. Everything was well stocked and the store was very colorful. There were bubble bars along the front window, hair masks, sprays, really colorful regular soap bars, shampoo bars, body gel bars, bath bombs, holidays package sets. So many choices and so many scents! I was looking for some bath bombs for Christmas gifts and some shampoo bars for myself. The girl working the floor recommended a few products and then came back over to check up on me. She definitely knew her stuff. I was looking for a shampoo bar or oily-hair types and she told me to look for lavender and rose shampoos since those balance the scalp out more. You can also purchase a little shampoo bar tin for ~$3.95. The cashier stepped aside for a while, but once he came back he apologized. Definitely very satisfied with my experience and purchases. Looking forward to my next trip back to this location!

Stocked up on the after christmas sale along with other items that wasnt on sale. So worth it!

I love Lush cosmetics but what I love more is the exceptional customer service at this location. I recently moved to Colorado and I could go to to the one in Boulder but when I come back I always have to visit this location. When you go make sure you ask for Penny, she is the definition of "customer service." She takes time to listen to your concerns and needs and is very knowledgeable on products. I always end up leaving with more than I went in for because Penny makes my experience at this store that much more enjoyable.

WhatApleasureItWasMeetingWithThisYoungMan todayVeryFriendlyHelpfulKnowledgeableSparkling demeanerThisIsYourLushGodFairyLadiesAndGentlemen;)
Rianna P.

Okay, so i was a bit skepitical about this store.. a few years ago.. Fastforward- i absofreakinglutely love it!! Before i say anymore.. can i just give a lil shoutout to the amazing staff.. my kind of people so friendly, bubbly and not in a overkill kind of way. Consults are very fun, informational..and very helpful. Staff on floor are very attentative and.. can i say friendly again?? Price.. a bit pricey, Understandable ..given eveything here is all natural, most made with fresh ingredients, no additives.. so short shelf life. Everything smells...... as fantastic as they look! A variety of skin care products for all skin types and most skin conditions. Face, body and hands! Cosmetics! You can try almost any product in store.. and always take home samples to try. ;) Can't wait to go again!

Ashley R.

Lush is so Amazing! When I first tried out lush was when I was in Houston Texas visiting my mom. And ever since then I have been a Lush fanatic! They have many amazing products! When you first walk into the store there is a fresh aroma and always a great staff member who is super friendly to greet you or ready to help you with anything! Lush is usually well known for there bath bombs and bath jellies, however they have many hidden gems! They love doing samples! Or have many testers to see and try on! Each time they make me fall in love with something new!! They have many assortment from make up, mints, hair products, bath bomb oils, facial mask and much more! I must say trying many fresh made products for a while now makes my skin feel super soft and keeps me moisturized. Staff is super friendly, and willing to help you with anything they can. Only downside I can say about Lush is that they can be a bit pricey but there products are great! If you do come here try out one of there moisturizing bar, Scrubee, watch a beautiful bath bomb fizz, and if you are a coffee fan like me try a cup of coffee face scrub.

Glowing tanning skin Products!!!!
Tina M.

Had a great experience here a few months ago! I got two new exciting items! The first was a heart shaped makeup tanner that you rub on your skin and it immediately glows! Smells like cinnamon too! The second was " Charisma" another liquid tanner. Both were so great in keeping my tan in the winter! The girl with Red hair who helped me was so sweet and to the point! She asked me " What do you love"?! I said something to make me tan and glow! She knew what section to take me too! I think it was also next to the massage bars too. That's my next visit! I'm also excited to try the naked face products too! Over all thanks Lush for being a Super Awesome Place

Emily K.

Lush is obviously popular amongst teens and young adults for not only their great products but stance against animal testing. My first visit at the this lush was nothing short of spectacular. I was greeted by Gabby who walked me around the whole store and showed me each product. She took the time to explain each products benefits, and even held my basket for me. At the end, Gabby gave me free soap to try. People like Gabby make shopping experiences so much fun, and i can't wait to try all my new bath bombs!!

"Manager" who refused to refund my item and refused to give me her name

Worst experience ever!!! They make you wait in a line outside the store, even if the store is empty and are not helpful at all. The "manager" wasn't willing to help with a return, wouldn't give me her name either.

Christina C.

I absolutely love this lush my favorite and personally think it's the best one and I've been to many lushes lol. The staff are always nice and friendly very helpful. A big shout out to I'm sorry I didn't get her name but she had long black straight hair with bangs, light skin. She saw how indecisive I was between these two soaps and as I was walking out she gave me the other one for free so cool thank you! Made my day!

Louis R.

They just remodeled the Roosevelt Field Store - Really cool. The sinks that they have set are up are gorgeous and you can try out the various products. I was assisted/attended to by this really cool and friendly gal named "Bailey" - she was super helpful and attentive and treated me like a customer. This was a refreshing surprise. It made me feel special and put a smile on my sad face for a change. :-) Anyways - Things are expensive; but their stuff is awesome. Shaving Creams are awesome.

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4 years ago

Jen with the green hair was fantastic. Excellent customer service. She was very helpful and recommended the snow fairy gel which I love.

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Ask the Community - Lush Cosmetics

Review Highlights - Lush Cosmetics

The one shop in Roosevelt Field has many wash basins and stations to allow for more free roam.

Mentioned in 5 reviews

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Nordstrom Roosevelt Field

Nordstrom Roosevelt Field

3.0(150 reviews)
0.2 mi
$$$

i had one of the worst experiences due to Nordstrom, that I ever had. A dress I ordered arrived…read morelast night and I called them ten minutes later to ask how I can return it, as it was smaller than what a 6 year old could fit into. They said they will send fed ex to me today to pick it up. I waited 8 hours, and could not leave my living room all day or even shower because I might miss fed ex coming. So tonight they came. And after a wasted day, I was told that they cannot make a label for the package as Nordstrom didnt tell them ( fed ex) to make a label for a return. So i had to call Nordstorm, which merely took two whole hours, because now they have a bot answering. I got a woman on the line by 9 pm. Had to explain this and then wait a whole hour for her to make a new appointment for fed ex to come to me Monday. I dont drive or I would go in person to return but it is a $300 taxi ride from me. If they even come to pick up the tiny dress, ( I hold Nordstrom responsible, not fed ex) I am so done with Nordstrom, the place where I bought all my clothes for the past 10 years. Never again, they are the worst. They used to put a label into every package and maybe once a year I returned something that did not fit, but it was there if you needed it. Now, no label, no human answering when you call, and when people come on the line, they do not know how to tell you to make a return, they dont know, or they screw it up, like with my return. NOTE: I am editing my review. This is almost 2 1/2 weeks after i reviewed Nordstrom. they did send me another Fed Ex pickup for the tiny dress,and I sent it back with the fed ex pickup they gave me. But the lying thieves at the store will not confirm that they received it, which is nuts because they arranged for the pickup, not me. It takes only about 3 days for them to receive the return from me. So now it is nearly 3 weeks. But will they refund me and tell me they received my dress? NO they will not. Another reason I warn all of you to steer clear of Nordstrom. I did get paid back, BUT NOT FROM THE STORE, WHO SHOULD HAVE PAID ME BACK. Bye Bye again, Nordstrom. I hope you lose a few thousand customers! ANOTHER EDIT: I just this minute found out that my returned dress was received almost 2 weeks ago by Nordstrom. Yet I have not received an email like you are supposed to get. i have nit received my refund either. i wonder if they like being called lying thieves. well, as long ad I am telling the truth, they cant do anything to me. i told the truth. they lied by telling me they didnt receive it. they stole, by not giving me my refund.

I mostly shop online, especially for dresses and shoes. I usually only go into the store when I…read moreneed to return something. They have a lot of beautiful items, and I sometimes wish I were the kind of person who enjoys browsing and trying things on in-store--but that's just not me. So far, I haven't had any issues shopping here. My only complaint is that they removed the dedicated online order return/pickup area, which I really liked. It's now located on the third floor in a much smaller space. One major plus is their generous 365-day return and exchange policy. However, I did read my Yelp friend Tracy K's review about a dress malfunction that wasn't properly handled by the store, which was disappointing. Because of that, I'm giving four stars instead of five.

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Nordstrom Roosevelt Field
Nordstrom Roosevelt Field
Nordstrom Roosevelt Field

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Lush Cosmetics - cosmetics - Updated May 2026

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