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    Lush Cosmetics

    4.1 (14 reviews)

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    The staff is super friendly and helpful. I never feel pressured by them to buy anything. They're very knowledgeable about their products.

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    Review Highlights - Lush Cosmetics

    Each time I have visited here, all the associates wers super helpful, knowledgable and skilled at making me spend all my money.

    Mentioned in 2 reviews

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    SEPHORA

    SEPHORA

    3.9(24 reviews)
    0.2 mi
    $$

    I was desperate for a beauty fix, it had been a while...enter Sephora my old friend. I'm a true…read moreveteran of the beauty industry having worked as an account executive for several large beauty companies -several who in fact serviced Sephora on the East Coast, for over 27 years, that the service isn't what it used to be... in fact, I noticed how funny it was that as a now much older woman, who entered the store sans makeup to grab a few items before a vacation, that I was mostly ignored by the staff who was far too busy chatting and hanging about the wrap stand area to give me a passing glance. Many testers were missing, and some stock was noticeably sold out. I did really like some of the new products that have been added to the line up, and it's what I do expect from Sephora. A few old tried and true products were absent, but trends do change... I'd really recommend stopping into the store if you haven't been there for a while. It's got a great selection, is brighter than ever, and walking the aisles makes me smile. As a pro artist, who enters with zero on my face, you may find it amusing that I left the store with a full face that I happily applied myself, while wearing a new fragrance! Did they get the sale??? NOPE but I'm VIB ROUGE, I went home and purchased it online because no one could be bothered with me

    Sephora is the best place to get your lashes and makeup because they know what people want to look…read morelike

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    SEPHORA
    SEPHORA
    SEPHORA

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    JCPenney

    JCPenney

    2.6(7 reviews)
    0.1 mi
    $$

    It's been over 9 years since I reviewed this location---this location has survived the pandemic as…read morewell as the general unpopularity of Malls and is still one of the Mall of Louisiana anchors---while I feel certain it has made subtle changes over the years, it still seems to me to be the same reliable JCPenney store as it pertains to product, customer service, cleanliness and desirability to shop---this means not all is perfect however considering the fate of some of its competitors, I guess it's 5 stars now.

    Attempted to return a new top to Flowood MS JCPenney. Had bill showing purchase. Employee could…read morenot look up without an invoice (don't get one with on line purchase) or an order number (not shown on bill). I asked employee for internet access so I could accesss my account. She did not know how to grant access. Another employee tried to look up acct using my phone number. Could not find me. I ordered top on line, picked it up in Flowood. Never in 17 years did i encounter such problems at JCPENNEY in Covington, LA. Would walk in, sales associate eould ask for phone number and there was the information needed. Return or exchange completed in a couple of minutes. Don't expect Flowood Penneys will remain in business long with this type of customer service. They already have reduced business hours with only one register open to handle returns. Tried calling store, only number given was for Salon and Jewelry. Tried both extensions, no answer. When I passed jewelry counter 2 employees were having a friendly chat.

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    JCPenney
    JCPenney
    JCPenney

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    Forever Flawless

    Forever Flawless

    1.0(2 reviews)
    0.1 mi

    Deplorable customer service, overpriced items and no return policy to speak of. You have to fill…read moreout some sort of "claim form" and they "let you know" if you can exchange or return at a later date. They are all smiles when they are trying to sell you their magic beans, but when you try to return, they are nasty and rude. I was going to go buy their perfume, but after what they did to my daughter, i will never buy a thing from them. With that awful customer service on such high priced items, I can't see how you would stay in business long.

    Sutra Cosmetics=Crooks! LIARS! WITH A NO REFUND POLICY! Who doesn't give refunds? A store that is…read moreselling fake skincare products, (and overpriced hair straighteners) that's who. This store does not have "no refunds" posted anywhere in the store. They told me that they don't have to post it. If so I would never purchased anything. Do yourself and favor and read the reviews on foreverflawless.com. The reviews are so bad that you have to read a "company response" before you can see the actual review. The reviews are the worst of have ever read. When I realized that I was sold snake oil, I decided to return to the store and demand and refund. I drove to that store THREE times before I was given a refund. Each time I was told multiple lies and excuses for me to leave. I called mall management, they know what's going on and they don't care. I called my credit card company, they started a fraud investigation. I called the store raising hell and was told to come in tomorrow for a refund. It only took a seconds for them to refund my money. It was a miracle, the computers were working all of a sudden, and the guy who told me that he wasn't the manager must have gotten a promotion. Because he was suddenly the manager that day. The worst part was when I was leaving the manager told me that my refund was not a lot of money to them. Really? Then why did it take 7 days to give it? DON'T GIVE UP. DON'T BELIEVE THEIR LIES. GET YOUR REFUND! Check out foreverflawlessexposed.com too. Good luck. *Shame on the Mall of Louisiana for allowing this to happen.

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    Forever Flawless
    Forever Flawless
    Forever Flawless

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    SEPHORA

    SEPHORA

    1.0(1 review)
    0.1 mi

    Highly do not recommend going to this Sephora. We had been traveling and had already driven 30…read morehours and went in to get some concealer for my nanny. There was an elderly lady and a younger African American woman working. As we were looking around the store the elderly lady asked if we needed help and we told her that we were shopping around for some concealer. She then mentioned that she had one and "every time I show it to people they buy it". It was the it cosmetics concealer. M y nanny looked to me and asked my professional opinion. I then told my nanny that I personally did not like that concealer however she should still try it out because everyone is different. At this moment the elderly lady turned into a COMPLETE bitch and said "well for the record you're the only person to ever say that" and rolled herr eyes at me. NEVER was I rude to her and did not deserve this treatment. My nanny was still going to try on the concealer so I excused myself and was looking around the store. After I noticed that the nanny had the concealer on I went to look at it and it was horrible! She asked my opinion and I simply told her that I felt like there were better options. The elderly lady then said that I was not a professional so I didn't know how to properly judge it and that everyone is different so I needed to let her decide for herself. I never was not letting anyone decide what they wanted. However the African American woman was very professional and nice! I definitely feel like the elderly woman needs to be addressed on how she speaks with people. I only gave this one star because of the African American woman being nice.

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    SEPHORA
    SEPHORA
    SEPHORA

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    Dillard's - Dillard's

    Dillard's

    2.5(24 reviews)
    0.2 mi
    $$$

    The dillard's department at the mall is fucking bullshit. We had a rude lady come up to us and told…read moreus we couldn't be in a dressing room because it was not on HER SIDE. Which was ridiculous because she said one word to us but our friend was on a whole different side so we went with our friend. She wanted business but we told her we didn't need her and wouldn't leave us alone, and our friend had another lady helping her. They were too pricey and if they want service from me mark down the fucking prices.

    **womens clothing section on friday April 10th** Here to join in on all the bad reviews because…read moreapparently some of these people love to be rude to customers for no reason. I finished trying on clothes at 7:30 and was not quite sold on purchasing them yet. I went up to this lady (who i assume is the same one I overheard in the fitting rooms with an attitude to other customers) and politely asked if i could place these items on hold. To my understanding and from previous experience, I've never had issues with putting an item on hold at dillards. She very rudely replied "No we close in 10 minutes." Mind you, their online hours say they don't close until 8 and it was now 7:34. I continued to clarify that I mean until end of business day tomorrow (I worked retail for 2 years and we were able to hold for 24 hours) She then again with an attitude said no. Regardless of if they can or can't wasn't the problem, the problem lies with how this woman spoke to me. Like girl... do better... be nicer to people..... Just bc you're in a bad mood doesn't mean it's acceptable to talk to other women that way for no reason.

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    Dillard's - Lingerie waiting room

    Lingerie waiting room

    Dillard's
    Dillard's

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    Lush Cosmetics - cosmetics - Updated May 2026

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