Amazing service! I am so happy with my cut and color. Very laid back salon in uptown Westerville.read more

Went in with no style at all. Got the BEST haircut from Woody. Went back for highlights and have…read morehad nothing but compliments since! HIGHLY recommend!!!

I first came here about 3 years ago. My friend Claudette agreed to do a make-over hairstyle for me…read moreas I made an appointment to get my first professional headshot taken (at age 40+). I had never had my hair colored and usually got it cut at Great Clips. I trusted Claudette completely and asked her to do whatever she thought would look good. BOY did she do an amazing job! The result was my profile pic. After that, I tried to save a few $$ by going to a Groupon place. It was OK - but once the highlighting was repeatedly done, I was essentially a blond. NOT COOL. So I returned to Claudette and have never stopped going. Every session with her is perfect. Always something a little different and she always takes her time and does things right. NO SHORT CUTS. I highly recommend anyone wanting a great cut and color to go here. If you're unsure of what you want, trust Claudette to know what to do and to make you look FABULOUS!

Awesome salon; I've been getting my haircut here for some time, and my experiences have always been…read moregreat. The clientele seems to trend older, but I know there is a significant base of customers from local Otterbein college. My hairdresser is Donna, she always does an amazing job. No matter what new or different style I ask of her, she always gets it right. She knows her way around some clippers.

Not a professional and high-quality service as expected…read more I've been a client at Hair Artists for several years, which is why this experience was so disappointing. I arrived on time for my appointment, but was asked (while en route) to come 45 minutes later due to the stylist running behind from a previous client. When I arrived, my scheduled wash, cut, and style was changed to a dry cut to "move things along." While this was presented as a small savings, it ultimately meant receiving less than what I had booked--without any real benefit to me. The entire appointment felt rushed, and I left feeling like I had to accommodate the salon's schedule rather than receive the level of care and attention expected from a high-quality, professional salon. This was especially frustrating given that the delay was caused by another client, yet the impact was passed on to me. This also wasn't my first experience with scheduling issues here, which made this visit more concerning. This salon is lowering its standard. Rethink your decision to go to this salon. It's expensive, and not worth the price.

Long-Time Client Left Feeling Undervalued and Underserved…read more I've been going to Hair Artists for nearly two years and have generally had positive experiences, which makes this most recent visit especially disappointing. Along with writing this review very difficult to write. On my way to my scheduled 1:00 PM appointment with Ren, I received a call asking me to arrive 45 minutes later because she was running behind. I later learned that the delay was due to the previous client arriving 45 minutes late. This was inconvenient for my schedule, so I called the salon to let them know I was already on my way. I was told they could "accommodate" me, which was frustrating, as I was the one arriving on time for my scheduled appointment. Before I even arrived, the situation had already created stress. Upon arrival, I was informed that my appointment would be changed from a wash, cut, and style to a dry cut so they could move things along more quickly. This was not what I had scheduled or wanted. Essentially, I was being asked to adjust my service to fit their schedule, with no real benefit to me. Nancy at the front desk mentioned, "We'll only charge you for the cut and blow dry--it's a $20 savings," but this did not reflect the experience I had booked or expected. In reality, it wasn't a true discount, as a blow-dry in place of a full style is already priced lower--at $20 cheaper --so while it may have sounded like a savings, it wasn't one. At that point, I felt like I had to accommodate the situation rather than receive the level of professional service I had booked. I came in expecting the time, attention to detail, and overall experience that have kept me returning to this salon. Instead, the appointment felt rushed and transactional, rather than thoughtful and client-focused. I ultimately agreed to the dry cut, even though I would have preferred the wet cut (as my hair was filthy). The experience felt hurried, and the quality reflected that. During the haircut, Ren told me that the previous client had arrived 45 minutes late and that she had just started her service when I arrived (on time), which raised the question of why that delay was passed on to me rather than managing her previous client differently. This is also not the first time I've experienced scheduling issues. At a prior visit, my appointment was delayed by 30 minutes because my stylist arrived late. Unfortunately, this pattern made this visit feel even more disappointing. What had previously been an enjoyable and satisfying experience felt stressful and frustrating this time. I left feeling as though I was the inconvenience rather than a valued client who had arrived on time and deserved the full service she had scheduled. I do want to acknowledge that the salon manager handled the situation professionally--my service was fully credited, an apology was given, and assurance was given that the issue would be addressed. I appreciate that effort. However, the overall experience was already impacted, and it has made me reconsider returning.

I had a great experience here, I felt welcomed and got a great haircut from a student who was…read moredirectly supervised, the haircut was inexpensive Will come back again.

This beauty school is a great find. I had a color retouch and a silk press. My hair was silky…read moresmooth and shiny; I loved it! Ricky was my student stylist and he has the magic I can predict great things for him. Courteous and professional service all around.

How it all started. The owner was in my line to checking out at Target. The owner brought up how…read moreher Salon has a Private room. Perfect for Muslimah's. I finally made an appointment. I was very pleased with Tanyel. I was so pleased with her performance and personality, that I called the shop to advise how my hair was still flowing after taking my Hijab off. I spent so much time reading through their website and Facebook page. The booking process was super simple and done online and I received confirmation texts, emails and push notifications from the Square Go App. Upon arrival, the entrance/waiting area is decorated so well. I loved the layout and design of place. The receptionist asked if I would like anything to drink while I waited. I love the Cafe'. After my appointment ended. Tanyel gave me a tour of the Salon + Spa. Absolutely beautiful and a home like feeling.

PLEIJ Salon + Spa provides comprehensive and superior salon and spa services in Columbus.read more

I had a giftcard to use and honestly, it was frustrating to book a pedi online. Since there are…read moredifferent skill/price levels for the nail techs, I wanted one on the cheaper side. Given the multi-locations and multi-techs it took awhile to book a time that suited me. I did think they are overpriced compared to other nail salons. I had a very pleasant experience in person. I walked in and checked in on the tablet, making it very easy. I used the restroom and saw a coffee/cocktail bar that surprised me a bit. I did get a glass of water at the self-serve desk by the entrance. I sat in a comfortable chair and when my tech was ready, I was seated at her station. Great pedi and I liked Selma who wasn't pressured to make conversation. I'm good with quiet. She put me at a different seat to use the nail dryer. My toes look great. After the pedi and as I was being moved, I accidently knocked my water glass off the side of the chair. It broke and made a mess. They didn't yell at me. I felt bad, but someone quickly arrived with a broom and dustpan. At the check out desk, I was informed I got 25% off as it was my first visit. Yay! I used my giftcard and have $ leftover. They expect cash tips so I put $ in an envelope for Selma. It is a very pretty salon and I would recommend it for a first timer.

Recently used Penzone for a wedding and had a pretty good experience with 3/4 artists. Grace was…read morefantastic, Autumn and Gia were great. Athena was extremely questionable. First off, she was late, which already messed up our schedule. Not a huge deal, but then she doesn't have foundation. If we only had one makeup artist, there would have been no solution. She then goes on to complain about clients requesting "no makeup makeup" looks, this is what pretty much the entire bridal party had asked for. Really bizarre to comment on in front of any clients. I have had other experiences with Penzone that were never like this, it just was really uncomfortable for everyone. I had hyped up Penzone to everyone and then 2 of my friends were ridiculed and not happy with their looks.

Dottie is an amazing stylist who specializes in hair extensions. I appreciated the time she took…read moreduring my initial consultation. She was very transparent about pricing and overall extension maintenance. I cannot believe how perfectly she color matched my hair to my extensions. It looks seamless and still has dimension. I didn't need any hair color to match my bio hair. I've been in twice since installation for scheduled move ups. She has a gorgeous space in the salon lofts New Albany. Scheduling with her is a breeze. She's a gem. I highly recommend her for any extension or color needs.

Just got my hair done with Dottie. I tried cutting my hair myself and messed it up. She did a…read morereally good job of fixing it for me.

Did a nice job on my weave. I'll give her that and that's where it stops. I've had my hair…read moreprofessionally weaved from L.A. To Phoenix to Ohio and now here in Florida and have NEVER encountered a dumpier location and a worse attitude than here. She "upcharges" you for everything, like if your hair is "too" long. What?? I've never heard of such a thing in my life. Her Hair "gallery", which is a joke, consists of 4 wigs and a mouthy daughter who interrupts in adult conversations, as if she's grown, with nary a peep from her mother. Her "gallery" was such a disaster, I thought it was abandoned at first. I love good gospel music, just as much as anyone, I'm even a gospel singer and songwriter myself, but really, does it have to be so loud you can't hear yourself think? She talks about the comfort of her clients without offering a drink of water. While watching her daughter scrubbing up wigs and sloppily brushing them out while hanging half of them on the floor. Hmmm. While the bill gets higher and higher with her "upcharges". The worse though, is that you can't even contact her for after-care, such as a wash, or tighten. It's disgraceful that she tells a paying client when you've got them on the telephone that they'll have to hang up and navigate through this maze of a website (which seldom works or shows the needed options, mind you) to make an appt for her precious time when you're right there on the phone talking to her! Has she not heard of an appt book or even google CALENDAR!!? I've left several messages for her, via phone and website and not ONE response. I'm a willing customer, ready to part with cash and this is the irresponsible behavior I get?!! I've seen her facebook page and she offers advice, etc., which I can get on Youtube BTW and I'm sure she'll respond by saying every word I say is not true, but I have nothing to gain from criticizing her horrible work ethic. Just a friendly warning if you value your time and money and don't want to waste it on "up charge" this and "up charge" that, then save it and go elsewhere where true professionals will really give you the service you deserve. Do what you like, but as for me, I would not send my maltese to her for grooming. I'm sure there would be an up charge.

I had just purchased a wig and I was looking for someone to customize it when I found Falon. After…read morelooking at her page I knew she would be the right person for the job. Falon customized my wig and when she placed it, it was so natural people couldnt tell it wasnt my hair which of course what you want. She was very easy to talk to and styled my hair beautifully. My ten year old had also been having some issues with her hair not growing and I was able to have Falon look at her hair and give some great ideas about what to do with her hair. We just left her salon getting my daughters hair done and it is night and day from what she looked like when we got there to how great her hair looked after the appointment.

I took my daughter here today for a quick cut. Walk-ins are welcome and we only had to wait maybe…read more10-15 minutes. Service was fast and friendly. The stylist held a conversation with my daughter, which is something that can be hit or miss when you take a kid to salon not specifically geared toward children. The interior was welcoming. Comfortable couches and chairs, magazines and kids books. Everything was bright and clean. As for the hair cut itself, it was exactly what we asked for. Albeit what we asked for was rather simple; a trim with some layers. A blow dry and style wasn't included but when you're looking for quick and cheap, that's not a deal breaker. A wash and cut was very fairly priced which is nice for the stylist because it leaves room for a better tip. Overall, my daughter likes her haircut, my wallet is happy, and I now have place a few blocks from where I live to take my kid for a quick service.

I continue to go here for an easy and affordable cut. They're so easy to schedule appointments…read morewith, and so friendly!! Thanks Becky! My hair looks great!!!