Customer service was great over the phone and in person. The quality of the work was great too.read more

Buying office supplies is almost as much fun for me as buying shoes. Well, okay it's not THAT much…read morefun, but I enjoy it. I stopped in this location to get a new mouse and was pleased to find a very large selection. Big ones. Small ones. Wired ones. Wireless ones. Black ones. Colorful ones. Expensive ones. Affordable ones. I ended up getting a small Microsoft wireless one for $29.99 that was an artist edition designed by Linn Oloffsdotter. Tres chic!

Handy store, but they have real problems with items being out of stock. Additionally they have…read morestaffing issues so it is often difficult to get help and it tends to be messy as they have boxes scattered everywhere while they try to restock.

Wanted to have some business cards made and was told they were slammed ( 2 customers at the…read morecounter) and to go online and do it yourself. What kind of customer service is this?? This place used to be quite good on customer service but something has gone in the wrong direction. Won't be using them anymore.

Took a while to find, but once .... Great service using prepaid. Folks at ups store told us where…read moreto. Thanks to both stores in Front Royal Va

This place is a little gem in Front Royal. You can take Fed Ex,Ups or USPS packages here and they…read morewill get them shipped for you. You can already have the shipping labels on the packages or use them to just ship for you. I take 5 to 20 packages a day there for my business and have had 0 problems with delivery. Very nice people there. They said they get $1 per package from the shippers so you can help them out a little and beats having to go to multiple places if you use more than 1 of the shippers!!

FedEx drop point in Office Depot on Carl D Silver: Just a FedEx drop-off point, but they do NOT…read moreaccept electronics boxed up; even with the box already labeled to ship out. The attendant for the "FedEx" area was helpful, but he was quite terse, telling me they don't ship for FedEx. So I lifted up their small FedEx sign to show that they do in fact ship for FedEx. He remained terse, asking with a chip on his shoulder, "what's in the box?". At which point I then replied, " an electronic". So he then told me to "read the sign", without even looking at me. I said "excuse me?" because he initially mumbled it at first. But the second time, he made sure he was loud enough to understand. The FedEx sign states that this location does not accept electronics, such as phones and batteries. Overall, for FedEx drops, I recommend avoiding this location because it is not worth the hassle. The employee could have been more professional, pleasant, and polite, and the FedEx "rules" for this location, make it an inconvenient, less than ideal drop off location.

Since I moved to Fredericksburg last summer, I have been in this store twice. Both times were a…read morebad experience. Store looks 100 years old, computers/cash registers are 1990's slow computers. Today the person in the printing area was just plain rude. I'm not going to go into all the details, but the other customer and I were at a loss for words with his actions. I spoke with the store manager and the expressionless conversation with him didn't add any faith in the store. The store manager ended up helping me out with what I needed done. After everything was done, the manager walked off to another area. He was standing right next to the rude employee, there were other customers, he didn't check in with him to see if he needed anything. I assume the whole rudeness to customers is going to be ignored. I don't expect him to correct him in front of customers, that would be wrong. But by walking off and not even checking in with him and seeing if he needs help tells me that the manager is not invested in the store and pretty much re-enforced bad behavior is acceptable.

Always knowledgeable, friendly and helpful. I go for vacuum supplies and pool supplies.read more

I took my vacuum cleaner to these guys as it had lost suction and I could not find a clog. They…read moreremoved the clog and cleaned is so well that it looks like a new vacuum. The fee was very reasonable as well.

Living right by downtown Shepherdstown, this is the most convenient UPS drop-off location. The next…read moreclosest is in Martinsburg, about 10-15 minutes away. I came in with 1 package ready to go and 2 more I needed to tape labels onto. When I arrived, the woman working there was very friendly and welcoming. I told her I was going to buy tape to finish packing the boxes and she said not to worry about it, that she would do it for me. I told her I really didn't mind doing it but she smiled and insisted. Great customer service! Even if she didn't do it for me, it was nice to be greeted with such a friendly, cheerful welcome.

Friendly, reliable and on-time. Highly recommend for ink or print service needs.read more

From the owner: Keep your business printers in perfect working condition with help from SupplyLine Inc. Our printer…read morespecialists are proud to serve local business clients throughout Alexandria, Virginia. The next time you require our printer specialties, contact us to speak with a member of our team. SupplyLine is a family-owned and operated business that offers laser printer services and supplies to business owners throughout Virginia and Maryland. You can rely on us to repair and maintain printers, copy machines, fax machines and other important pieces of office equipment.