Very reliable shop!Went for my peak needs and a guy named Christian was on point! Friendly place…read moreand has a bunch of things.Bought my peak glass cone and atomizer.The price was the best I called around.

Excellent customer service by a guy named Lazaro, and a great variety of products at the best…read moreprices in Miami. Recomended 100%.

Nice friendly service , wonderful staff, and best deals around , highly recommend, prices you won't…read morefind better anywhere eles

I'm changing my reviews on this place. This Vibe and customer service totally shifted last time I…read morewent there. At first the little lady/family store owner or whatever she said she was was very helpful and frank and directed me to good product. The Delta 8 was good strength, tasted good and cartridges Worked well. There was good conversation and she was friendly positive & helpful. Then I went in last week and purchased $125 worth of cartridges and a new cartridge battery. The young guy was really nice and recommended these products like she does. Then nothing worked. The battery seem to even ruined the cartridges or not sure. So I go in and there she is again and she seemed to have a total different attitude on was acting like a different person altogether. Before I even talked to her she looked different sounded different it was a total different vibe. Before I even started talking I could tell she was in a different mindset. So I mentioned to her that this was not working and I could tell right away she was not interested in dealing with this. Immediately she wanted to shift it all on me and try to educate me as if I didn't know of darn thing about it. I'm not an expert, but it's not rocket science. First thing she says is.., here's the problem you have it the battery setting to too high @ 41 which is how it came in the package. Then I still wasn't doing it right when I had it between 35 and 38. I mean, come on. .. so if she's making these batteries, then she shouldn't set them so high in the package. No matter what I did by following her instructions it didn't work, so I merely told her so, and then she actually says to me...instead of complaining what would you have me do.? LOL. I was like wow. Listen maam, just because your family or boyfriends or people you know abusively talk to you that way and that's how you learn social skills, you cannot disrespect others that way as it will not go well in life. I could have said something nasty, but I was waiting to get my money back or an exchange. So instead of just honoring her product she tried to worm around by using another battery trying to prove at least the cartridge still worked after her battery i bought ruined it. She tried different ways to show it was working and said there was vapor coming out, but you could clearly see only tiny teeny bit was coming out. I was like, come on man, nothing is really coming out of that hit. so that cartridge was ruined. It was obvious it wasn't working. It was not my fault her battery did not work and come up this cartridge permanently. Then she breaks down and goes gets a new cartridge on her newer battery and that worked fine. So her new battery and new cartridge work find that's proving the battery she showed me was not working and it ruined the cartridge they sold me as well 2 days prior. I had to go through that BS to only get $25 product exchange. So she gives me another battery and says I normally don't do this and I'm like well you should because your product was broken. But no mention of replacing the cartridge. I was done, I wasn't going to argue anymore. I had to walk out before I lost it. Then I leave and go home and the thing works okay for a few times and then it starts doing same thing first one did. I tried different cartridges on the battery, and it was just doing the same thing. It it up way too hot immediately. I had it on the setting she did whether she thinks I'm complaining or not. She brags about them and making their products and Delta and all that, then she needs to honor her inferior products Whether you're having a bad day or not honey. Just bite your lip and don't force your mistakes or problems up on others as if they're idiots and you're never wrong. I will not refer people there anymore if it's that inconsistent and I'm definitely not going back. It's money I don't have to throw away

I honestly come back to this smoke shop because of Keylanni. She is AMAZING. From the moment you…read morewalk in, she makes you feel so welcomed and comfortable, like you're not just another customer. Her energy is everything so positive, genuine, and just a great spirit all around. She really knows what she's talking about too. You can tell she actually understands the products and takes her time to help you pick what's best for you. She's always attentive, patient, and never makes you feel rushed. Not once have I had a bad experience with her EVER. That kind of consistency is rare. She really goes above and beyond every single time, and it shows. Give her the credit she deserves because she's truly the best part of that shop!

Horrible customer service extremely rude and unfriendly…read more Extremely overpriced products and despite being a regular I will still get ID'd every single time.

Been going here for years since 2019 2018 Jonathan, the guy who's usually behind the desk amazing…read morehe's goat when there's something that I don't know or a new product or when I go in there for one of my usual products and there's something new he always tells me hey look we got this new thing and I don't know if you might want it, but is there if you do it's amazing small story, but they usually have everything that you would need. The prices aren't bad at all. They have things for different price range ranges if you wanna vape for $10 or $5 they have that if you wanna vape that's $30 and you can recharge they also have that.

Excellent service! Selection does feel a little limited BUT they still have lots to choose from…read more It's a quaint and small spot. I personally love the friendly service. A great neighborhood spot for your smoke needs. Parking is very challenging, but once you go you'll learn to get around.

I went in to buy a couple of puffs bar and they were very nice to me. Good prices and the shop…read morelooks good.

This is honestly one of the nicest and well kept smoke shop in the area. They have unbeatable…read moreprices and the owners are super helpful. Would recommend anyone to stop by and shop with them.

recently visited Red eye Smoke Shop and was blown away by the great service! The staff was…read moreincredibly friendly and helpful, and they really took the time to answer all my questions and help me find exactly what I was looking for. But the best part? They had a fantastic discount that made my purchase even sweeter! It's clear that Character85 values its customers and goes the extra mile to ensure a positive experience. I highly recommend checking them out if you're in the area."

Their 4/20 mystery bags were great last year, I was a regular customer after that. But this year it…read morewas a total scam and their prices have hiked while their product quality has fallen. I don't know what's going on with the management there, but there are better options in the vicinity.

Great service, great selection, and the best prices in town! I highly recommend this smoke shopread more

I recommend this place to everyone the Employee who attended me did an amazing job helping and had…read morea great personality he helped me select the coolest item based on something we talked about and it's really nice to have somebody help me by listening to something I told him just venting like I knew him for a while 10/10 service I highly recommend This store to everyone theres not a lot smoke shops that have people like Adrian working for them he's a really good worker thanks Adrian for listening to me when you really didn't have to THANKS ADRIAN YOUR THE BESTS

Tbh I'm honestly disappointed just making this review. For being a loyal customer, this was…read morehonestly the worst experience I've had. I was told on the phone a price for an item. I was ready to pay and leave with the item just to find out it wasn't the correct item once I arrived and the price for the item I wanted was more than I came with. Mind you I live 20-30 minutes away from this location. I noticed another item at the store which was labeled $300 (which was more than the item I had in mind to buy) and i was informed if I paid in cash I wouldn't pay taxes, which i already knew since I've bought from here multiple times, and most smoke shops do this. So I left and brought the exact cash, just for the girl to tell me 1. the price tag was the wrong price it was $315 and 2. I still had to pay the taxes. So I asked her to call the owner and explain the situation and the owner (Anthony) advised me to buy the item online if anything. Instead of honoring their mistakes, they rather humiliate you (after already going back and forth to their shop) and lose a loyal customer over some extra cash...the money wasn't the problem I was willing to pay it, but it was the way the situation was handled and a mistake on their end they didn't want to honor.