TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

I waited nearly 45 minutes by their door today because there was a "be back shortly" notice & this…read moreis the only bike repair shop in this part of uptown. There's no way to leave a message for them because their voicemail is backlogged (why?). GNO Cyclery on Carrollton answers the phone & is open during their posted hours. Plan ahead & call if you must make a trip to Dashing.

Great spot to get some badass lights out in your bike. Remote controlled, with 9 different…read moresettings. 10 bucks, great deal. They have bike art for sale that's pretty rad also. I've heard some good stuff through the grapevine about there bike mainatance as well.

Excellent service on my Specialized. Eve had those fancy wheels lights installed. They just got the…read morenewer 2.0 model with the variable light patterns and included remote control. Fun tip your remote control works on other people's bikes lol. Dean was professional and did a great job tuning my bike. She feels like new again and I can't wait to ride her at night and see those lights in action.

We took our very old bikes (50 years and 20+ years) in for tune-ups,and he said it would take about…read morea week. He called with an update and pricing early in the week to get our approval, and then proceeded to finish all of the repairs and replacements including seats, brakes, two tires, and new chains among other things. Exactly a week later we wheeled out our bikes that look and ride like they have been given a second life. Thanks!

Aaron's a cool dude. He got my bike riding nice and smooth with new pads and rotors. No more loud…read moreass brakes and the stopping has improved tremendously.

We rent bikes from mike. Good service. Nice guy, straight talk. No complaints. Bikes were hybrids…read morein great condition but no suspension, which sucks cause new orleans streets suck bad

I agree with the comments. Super condescending. I would say more like a "D". You know, begins with…read moreD and ends with ick. Called about a bike repair. I felt like I had bothered him. Went to Massey's instead. Much better vibe and people who are friendly and want to help.

Since moving to New Orleans and owning a mountain bike, I don't get off-road much. I usually ride…read morethe paved Mississippi River levee for exercise. When it was time to buy new tires I dumped the off-road tires for something street friendly. The Pedal Shop had Maxxis Hookworms in stock and ready to be installed. I also had a full bike tune up performed for $95. I dropped my bike off on Monday evening and it returned back to me on Wednesday. Service was friendly, fast and not pushy. Once complete, I received a text with cost. I will use the Pedal Shop for any future bike needs with full confidence they will do great service.

He sold me a broken tricycle and went back to have him fix it he put the same broken part back. He…read moredeserves the worst. I hope he has bad karma every single day.

I purchased a used cruiser at Alex's. It became my best friend for a 3 week visit to New Orleans…read more Thank you to the helpful staff.

Renting bikes from Alex was one of the best decisions we made on our recent trip to Nola. We stayed…read moreat Hotel Peter and Paul in the Marigny and were just a few minutes walk from his bike shop. Alex is friendly, courteous, and happily answered all our questions. We canceled our rental car reservation when we learned we could get around much more efficiently on bikes. His cruisers are cute, comfy, and he provided us with bike locks and helmets. Pickup and returns were super easy. We'll definitely be visiting him again when we return!

Came in to get brakes fixed. I thought my chain needed to be replaced as well, but was very well…read moreexplained to that it was fine and just needed a quick adjustment. They could've easily tried to get more money out of me there, because I didn't really know what I was doing, but they didn't. That is extremely respectable. Not to mention the repair was done in 3 hours and I could go pick it up. Very fair prices. Robin (forgive me if I got your name wrong) and Michael were both very kind and helpful, and patiently explained everything to me very well. Strongly recommend these folks.

I honestly would consider this a one dollar sign business because they are honest and do excellent…read morework. Only what you need in regards to repairs no games. I appreciate the excellent craftsmanship and down home vibe.

I been coming here for some years.I love they work and they mission with the kids.I don't fix flats…read moreno more they fix them with professional work I bought a regular bike and a e bike.I love Yep.I recommend them to everyone.

I like this place. They are nice, know what they're doing, don't try to upsell you and the prices…read moreare terrific.

If you're looking for an authentic, off-the-beaten-path way to experience New Orleans, this bike…read moretour is a must. It takes you far beyond the usual Bourbon Street crowds and immerses you in the heart of the city. Our guide, Guy, was phenomenal--his deep knowledge of New Orleans' history, culture, and unique neighborhoods made the whole experience so much richer. You start in the vibrant French Quarter and then pedal along the Mississippi River, exploring a historic neighborhood with beautiful sights along the way. A standout moment was seeing an above-ground cemetery, a fascinating piece of the city's history. The City Park was also beautiful to see. This tour was not only a great way to see New Orleans, but it also made me appreciate the city in ways I wouldn't have otherwise. Guy's enthusiasm and expertise kept me engaged throughout, and I learned so much about the area. It was hands-down the best thing I did while in New Orleans, and I can't recommend it enough for anyone wanting to see the city beyond the typical tourist spots!

A+ place upfront on everything going on Erin gives you a play by play on what's gone on with ya…read moreprice Polite Helpful Good Prices