I had a couple of Windows replaced recently, Ryan G and Colvin E did a very good job, it was done…read morequickly and efficiently and so glad I got Centra Windows for this job.

My experience with Central Windows has been overwhelmingly disappointing. I was promised…read moreegress-compliant windows, but two of the new windows don't even meet egress requirements. One window is almost impossible to open because the winder is out of reach, and they installed the wrong window in my kitchen--one meant for a bedroom. It was clear there was no attention to detail, and the overall workmanship was poor. The financial terms were outrageously unfair. In the first year alone, $1,700 went to interest and only $200 came off the total, while my payments barely made a dent. The windows are not Energy Star rated, and the final price was $2,500 higher than my original quote. Furthermore, Central refused to provide proof of purchase or details on any rebates. After all this, I received a new competing quote for top-quality, triple-pane windows--fully to code and egress standards. Not only is this quote $3,000 cheaper for the same work, but these windows are also eligible for a $950 rebate per window. I paid $15,000 for only half of my house's windows with Central, when I could have had much higher quality, code-compliant windows for a fraction of the price. The outcome of Central's poor installation and misleading terms means I now have a three-bedroom house instead of five, affecting my property value by potentially hundreds of thousands of dollars. To top it all off, they included a balloon payment of nearly $14,000 after five years, on a contract that was inflated after signing--and several windows don't even function correctly. Subsequent home inspection sound of the alarm testing the windows and determining that they were no better than single payment. Terms of view value and replacement recommended only four months after the new windows were installed.?? I would strongly advise anyone considering this company to look elsewhere. There are far better, more transparent, and reputable options available that will deliver on quality, compliance, and value. I will enact legal action as the rep D Damon has refused to provide any warranty or remedy.

Bought a 12 foot sliding door and a french door, and had major issues with both…read more Sliding door - we had been told that Westeck must do the installation of the door and were charged $2,200. They actually ended up outsourcing it to another company who had 2 people for 3 hours doing the install. They installed the door flush with the interior wood frame wall, not the drywall, meaning that the door is sticking out too far on exterior, and extra work had to be done to mask the interior issues. French doors - the jam/frame is not rigid, is completely flexible which is a nightmare to install. They need to make the frame rigid, by having a wood core with fibreglass exterior. It seems like just cheap plastic and the frame now is not straight. Management does not seem to care about customers and does not want to hear feedback on products.

Something seriously wrong with this company. They are unresponsive once you ask them about how…read moretheir U-value compares with other window manufacturers and show them quotes. To get a U-value down to close 1 you have to get triple glaze PLUS all the coatings which makes their windows completely. I've never had calls go unanswered and emails with no reponse. If you want overpriced windows and no customer service then look no further!

Shortly after moving into our new rental home, we discovered that the screen on our patio door was…read moretorn. After reaching out to a few different companies with no success, David offered to drop by that afternoon. He quickly assessed the situation and suggested that we repair the old screen door rather than buying a new one. He offered to re-screen the door at a very reasonable price, and even gave me a lift in his truck to the local Rona, to drop off the replacement door we'd purchased a few days earlier (which didn't fit). Within a few days, the door was fixed and re-installed on our patio. He definitely went the extra mile, and we couldn't be happier with the product or service.

I am very satisfied with the mirrors Accurate Glass made for me. Their staff were courteous,…read morehelpful, and respectful, from the person who measured my walls to the workers that installed the mirrors. I'm sorry I didn't get the name of the person who measured my walls but he was such a kind man, very meticulous & detail oriented. Rodell and Guillermo were a joy to deal with. I highly recommend them. Great service, beautiful product, and fair price. I bought my sliding door glass from them years ago and was happy with them which is why I called them back for the mirrors. Thank you!

In the last year or two they decided to no longer include any screens in their windows or do any…read morework on the screen portion of their windows. This may not impact everyone, and is not complicated work, but it means that anyone who wants screens in their windows has to contact an entirely different company to custom build screen frames to install on their windows. This is not particularly difficult, but should go hand-in-hand with the window construction. It would be extremely easy, quick, and inexpensive for them to handle this (as almost any other window company will) - ensuring at the same time that screen frames match the windows in both design, colour and size without any extra fuss. I did find the people I dealt with to be very polite, and it is quite possible that they are very good at the rest of the work they do, but as the screens were a key part of the work I needed done, I found their new policy disqualified them from being of any help whatsoever in my case.

Came out right away, secured the broken door, cleansed up all the broken glass, and came back at a…read morelater date to replace the glass. Great communication,

Excellent personable service. Next day for cut glass. Excellent results. I highly recommend this…read morebusiness.

Avoid this company. Signed $59K contract with deposit paid; they demanded $13K more claiming promo…read more"expired" despite contract terms. Refused to honour the price. Then tried to charge $360 to refund our credit card. Dishonest and unprofessional.

From start to finish the work was a disaster…read more They were always late, no communication from the office had to constantly call to find out where they were. Fun fact they are willing to delay a job and make it run over because they had another delivery. This meant that I had to go to an apartment for a third day, cost and time that we will not be seeing again. The job was supposed to take 2 days and was finally finished in 3 with some of the shoddiest work I have even seen. We were using a finance company and we asked they hold off on payment until the work was rectified. They asked for me to send evidence of the work, we sent the 29 photos and they immediately put a hold on the payment. The rudeness of office staff was 2nd to none! I sent through all the images and has no response for 4 days, I then receive a call completely ignoring the images telling me to pay. I am sure if I had not put a hold on the payment that is the last we would have heard. The only way to truly fix the windows would have been to rip them out and start again. We paid extra for grey windows and the frames were so damaged (all corners cracked off) also paint scrapped off on multiple areas on every window, fly screens joins not even meeting. They said they would send a man to 'fix' the windows, I said that there was no way in the world I would have have the installers back and I emailed asking for confirmation they would be here at 10am and who was attending. I received no response and then at 9.30 (in the middle of a meeting) they rang the bell. Who is there, a man with the original installers. They have filled all the cracks with silicon which is not what we paid for, the kitchen window with its unfitting strips has been left. So damaged by the installers I have little confidence in the longevity of the windows. White paint that the spilled over the garden slabs that they did not clean up. I hope no one has to go through the pain with this despicable company.

We needed to replace two big single pane windows and contacted North Shore Windows to get a free…read moreestimate, after talking to several companies who said they couldn't do the job or had to make smaller windows instead of a big one. I was surprised by the fast response and quick estimate that Jon gave us and after careful consideration we decided to go ahead with the project and are really glad we did. Jon and his crew took care of every little detail and Jon made a great job at communicating with us all throughout the process. He always did what he said he would do, came to measure several times to make sure everything was right, found us the right material and trim color to match our needs and took care of the installation and finishing. I can assure you this wasn't an easy job but Jon and his crew definitely exceeded our expectations. We are so happy with our new windows and will definitely recommend North Shore Windows to anybody who needs a window or a door. If you need someone to do the job right, on time and for the right price call Jon!

I called on June 26th and spoke with Darrell to come out and give a quote for a large project…read more The quote was reasonable, it was organized as requested and the follow up was appreciated, however, we rejected the quote as we decided to go in a different project direction due to finances. No reflection on the company who did an amazing job.

West Coast glass was excellent to deal with…read more They provided quick efficient service everyone from Trish at reception to Dimitri at install installation were excellent to deal with. I had a glass roof on my patio that another roofing company damaged and could not repair. WESCO was able to quickly fix the problem. Everyone from Trish at reception to Dimitri with installation are excellent to deal with. Highly recommend

the WORST customer service EVER! The technicians showed up…read morebefore the appointment time. My husband was in a meeting and asked them to come back later at schedules time. They said no. So one of the technicians went upstairs to meet my son, who was working as well. Soon after a second guy followed, but wearing his boots, all the way to the second floor on our light colour carpet. I called Wesco Glass. the project manager/owner returned my call 2 weeks after. "Were you there?" He asked. i said," no, I was working." "your son is a liar!" what the hell!! He kept saying "show me the picture that my technician was wearing boots in your house.. this conversation has blown my mind! What a terrifying conversation! besides the way he talked, the guy (the owner) was yelling too. at the end he said, " don't call m, don't wast my time with this..." I hang up. No need to listen anymore. i