We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

Unable to give zero stars--one of the worst property management experiences we've had…read more We used their services to rent out our property for a few months, but ultimately had to pull the property because of our experience with their management. We found their communication with the owners to be rude and unprofessional, and they authorized repairs and charges (under $400) without obtaining our approval. What was especially concerning was that important details regarding prospective renters were not fully communicated to us, which made it difficult for us to make informed decisions and provide the necessary approvals. As property owners, we expected transparency, communication, and respect when entrusting someone with our property. Unfortunately, that was not our experience. Based on our experience, we would strongly recommend that property owners carefully consider their options before using this company.

My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

We had an amazing experience working with John Nguyen. As first-time homebuyers, the process felt…read moreoverwhelming at first, but he made everything so easy and stress-free. He was always patient, knowledgeable, and quick to answer all of our questions. He truly went above and beyond to make sure we found the perfect home for our family. What stood out most was his honesty and genuine care for our needs. He never rushed us or pushed us into anything we weren't sure about. Thanks to his guidance and support, we were able to purchase our very first home, and we couldn't be happier! If you're looking for a realtor who is professional, trustworthy, and amazing to work with, we highly recommend John Nguyen. He's simply the best!

I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Feedback from previous hoas that used this property mgmt team has similar issues so it seems they…read morecontinue to fail. They continue to charge residents late fees on thier hoa payments when they are recieved on time. They cash them after the 15th as well a lot of the time. Unless you contact them directly to have the fees removed they are charged so people not paying attention are paying into fraud and others not paying attention have interest charged. I have in multiple emails from they they will adjust on a Case by case situation but won't actually fix the issue. So how many are falsely being charged and not calling for adjustments? They prioritize non hazard projects over projects causing hazard. We now as residents are starting to resort to self reporting to the city rotting decks they have no time line to fix. We are now urging residents to self report to hold them accountable. They take no responsibility. And often shift blame. They often rely off board members who are not even the president to police the property and make irresponsible contractor decisions which causes issues and money lost time and time again. With a history of faulty finances and money issues we will be seeking audits and hopefully replacing this company soon enough. Documents incorrectly filed with the city result in delay of projects as well. I have confirmation in emails of this. Anyone looking into using this company I highly advise you run as fast as you can away from them. To current residents I highly advise you collect and document everything.

As a Board Member I was very disappointed in the professionalism of DPG, especially of Gail and…read moreEdgar. Yes I myself was muted on Zoom and witnessed homeowners being muted or talked down to along with myself.

Truedoor property management refuses to assist the tenants with real property issues. We made…read morerepeated requests for someone to check our air conditioner. It took two months and a threat of legal action before any notice was taken. When the water heater was leaking they neglected to follow up on the issue until I had to go into the office in person to threaten legal action. They take no steps the assist their tenants in any way. If your rental is perfect and has no maintenance issues then your experience will be great but the second something goes wrong they do not have your back. When I spoke to the owner, Kyle, he was more concerned with violating the building owners lease rather than fixing the issue his team had 9 hours to solve. He had no solutions. Just kept saying "that sucks" over and over. Implied warranty of habitability means access to running water.

As a renter, avoid this company if they are the property manager for any property you are…read moreconsidering. I submit maintenance requests and 2-4 weeks go by and they won't reach out. I submitted a maintenance request for the vacuum in the pool and after 4 weeks I contacted them in order for them to fix it. I have now been waiting 2 weeks for them to get back to me regarding the auto part that fills the water. The vendor they use for the pool knows about it but they also haven't addressed it. And the new vacuum isn't working, you would think the pool technician would have noticed when they came to service the pool. They have a high turnover with their employees. Again, I would avoid them if possible. If you enjoy being on them to do their job then this is the company to work with.

I usually avoid doing business with companies that have less than a 4.9-star rating, especially if…read morethey have fewer than 100 reviews, and because there are so many to choose from that have that rating or above anyway, so under normal circumstances I probably would have passed on this one. Because of that, I was honestly surprised to log in and see only a 4-star overall rating. Based on my own experience over the past couple of years, I wouldn't give them anything less than 5 stars. That said, my experience has been almost entirely with Kelly, so she's the reason for my rating. Kelly has always been incredibly responsive, follows up quickly, and handles everything accurately. On the other hand, when I've emailed other company email addresses, I haven't received responses. I also once called with a billing issue and spoke with someone else after asking for billing, but my issue wasn't resolved at all, which was disappointing. I eventually reached out to Kelly, and she took care of it promptly and correctly. So my 5-star rating is really for Kelly. If she ever leaves, I may have to come back and update this review because she's been the reason my experience with this company has been consistently excellent.

This property management company is the worst. For years we have requested they trim down the…read morebushes on one of their commercial locations. Homeless take up residency sleep, urinate while children are walking by to and from school. This is an ongoing problem and they just don't care. They have ill communication, no one answers the phone except for a robot. Yesterday a dead body was found in the bushes after continually bringing this problem to their attention. Trash and debris piles up in the bushes and all the guy does with a backpack is blow the trash further away against the building. Instead of taking a proactive approach they choose to take a no active approach. Thanks a lot Interpacific management for making our neighborhood go downhill rapidly. Avoid this company at all cost!

Great Property Management. Been with them for 10 years. Always professional and responds to…read morethings quickly.

APG Properties management is awesome!…read more So far there's no complaints. Everyone has been very helpful and supportive. You have requested a maintenance order and they will get back to you as quickly as possible.

We have had a 12 year relationship with White Glove . They're professional, responsive and make the…read morewhole rental process stress free. I highly recommend them for their excellent communication and attention to detail.

Our family has been renting through white glove property management for almost ten years and have…read morehad a great experience with them. They are great with communication and help when needed.

They're great! Brenda Trigo is awesome! and she doesn't mind when you call her Chica Loca :) oh,…read moreand I believe I was her easiest and most pleasant client of her entire business career :D

Working with Brenda and the VB team took selling our house from stressful nightmare to a breath…read moreof fresh air. From the very beginning she assured us that they had everything under control, from selling contents to relocating, cleaning and staging. I would have been a basket case. Over 40 years of living here with all we collected. She was constantly reassuring and helpful in every aspect. It was a pleasure working with this team. Thank you from the bottom of my heart.