I was in need of new running shoes and I had the best experience at MedVed. I worked with Elizabeth…read moreto film and evaluate my gait while on the treadmill and she provided a thorough breakdown. She then pulled three different shoes and explained the benefits of each and why she was recommending them, and I left with a great zero-drop shoe that will fit my needs very well. The knowledge and customer service from the staff here is excellent, and the extensive evaluation (that's free of charge!) is well worth your time.

Recently I had to see a doctor regarding my hip. While being examined the Physicians Assistant…read morelooked at my feet and suggested I get a better sneaker-shoe for support. He named a few stores in the city and I chose this one. When you arrive they discuss your needs and listen to any medical advice your doctor gave you. Next they take your size with the old-fashioned foot measurement tool, seldom scene these days. :) Then they take you to a machine and scan your feet and point out where your problems are and explain it. I told them I do a lot of walking for my photography. Then they'll bring out a few pairs to try on and walk around in. I found a pair of sneakers I liked and bought them. $129.60, a good investment. It's a nice store and they sell a variety of things, check it out!

I bopped by the UA store after a Trader Joe's run to grab myself the Under Armour mask and take…read moreadvantage of their BOGO 50% off sale today. The store is quite large and clearly does pretty great business, likely thanks to the sales they run on a regular basis and a strong email marketing program. Now that I am vaccinated I am back to a regular fitness routine, with masks still required. I take intensive HIIT classes so I was on the hunt for a mask that was breathable and stayed on and most folks pointed to this UA option. After taking my first class with the mask on I have to say I am SO underwhelmed. I had more success with a surgical mask and silicon bracket. The UA mask, while nice bc you don't inhale it, is really thick and dense with no breathability, making my face so hot the entire time I was working out I had like...swamp face? I couldn't get deep breaths in. The mask is nonreturnable and PRICEY at $30 so this is a disappointment. I'll use it for walks and brisk activities but am bummed out about they hype vs the experience. I digress - I also picked up some WAY marked down workout tanks and a new sports bra. Everything is easy to find and the staff was helpful and courteous. At least I got 50% off the bra with purchase of the mask? WOOF. If you're an athlete or have a kiddo who loves the brand, this is a great spot for deals. Happy shopping! Skip the UA mask for cardio!

Pretty exciting to have an under armour store in Rochester. Decent selection, it's a moderately…read moresized store so not massive amounts of selection. The customer service has been so-so when I've visited. There's more than enough staff to help the number of people in the store but not overly helpful, I had to track someone down more than once for assistance. They've run some decent sales, they seem to be a pretty good mix of an opportunity to purchase new styles but also an opportunity to get good stuff at a reasonable price if you catch a good sale. It feels like they have a better selection of men's clothing vs womens. The right half of the store is mostly men's, front left is women's and back left is children's. Wish they had a bigger selection of women's clothing.

There are few instances these days where I can say I get exceptional customer service. Dicks…read moreSporting Goods in Henrietta has provided just that for me for the last two years. When I was looking up their hours I was shocked to see the bad reviews. Our family of five is very active in sports and and strength training fitness. With the help of Gordon (one of the employees in the fitness section) and Marilyn (the woman who is a pillar at the registers at this location) I have pieces together an affordable yet AMAZING home gym. Gordon went above and beyond to help me get what I needed at a price far lower than I was prepared to pay. It helps that I gets lots of rewards and coupons too ;) We purchase all of our baseball equipment and probably 90% of our wardrobes from here as well. Returns are never a hassle and the employees are always great! It's really a shame that consumers only take the time to write bad reviews as I'm sure there are 1,000's of customers who have had the same experiences as my family and I. GREAT JOB DICKS HENRIETTA!!!!!

I order a exercise bike on line and it stated it would arrive on the 9-23-26, I got a email on…read more9-22-26 saying it would arrive on 9-28-26, they added dates that were not listed when I bought the bike and was told that they could nothing they could do change that. Just like other businesses they want your money then they have NO CUSTOMER SERVICE.

I had a great experience at this location. I was in a bit of a time crunch and needed to get a roof…read morebox for my car and get it installed. I wish I remembered the name of the employee who educated me on crossbars and roof boxes. He was extremely helpful! He also installed the box to my car and made adjustments for me. When we realized the sunroof was blocked he then took the time to readjust the box. For all the time I took up he was still super nice.

Love this place. Nice casual clothing; good quality. TEI membership get you a yearly bonus based on…read moreyour spending. Great return policy. Staff are helpful and knowledgeable

I called this morning to make sure they had my daughter's size in ballet slippers and tap shoes…read more They did, and set them aside for us. When we went in store attendant helped us try them on and made suggestions for my daughter's shoe size as she's still growing. Wonderful customer service and they had everything we needed for my 3 year old's first ballet class. Highly recommend this place. Their prices are comparable to Amazon and I'm supporting a local business.

Make sure the shoes you buy fit because they won't do a cash return/credit card return after 10…read moredays. I bought my grandson tap shoes. The first fitting was wrong size and width. After returning, the second pair was too wide also. Had to return again but they wouldn't refund my money because it was 13 days since purchased. They sacrificed customer service because they couldn't get their computer to do the return. I had to do store credit. I will look to purchase online from a different retailer next time with a better return policy .

Very Junky! There is Not a lot of good clothes if you are not a XXXXXL. Kind of run down to be…read morehonest.

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Please see my other review for the Athleta in Naperville, Illinois…read more Well in a nutshell, I love consistency if you have to shop at a chain store. I have visited a couple of Athleta stores over the past few weeks. Tonight's visit was impromptu while I was trying to get some exercise by walking around in the mall. I noticed that they had a sale sign out, I'm always in to see what is on clearance or reduced rack. Just as the staff at my local store has proven to be, the staff was friendly and informative. I was able to try some pants on and get suggestions, and I even asked which color looked best and got a solid answer. The store associate that was their knew about all of the new items and also was willing to pull stuff from the back that was on clearance or close out to show me. I will continue to shop at this chain. I am extremely impressed.

This store carries really nice quality athletic clothes. I bought a skort from here over two years…read moreago and have worn it and washed it many times. It still looks like new! I only gave this 4 stars instead of 5 because it is on the more expensive side. I think some of the clothes are a bit overpriced but again the quality is above average, so... I would only go here to buy something that I know I would get a lot of use out of to justify spending the money.

Your girl is deep into half marathon training, and the 4 year old Nike Free sneakers were simply…read moreNOT getting the job done anymore. I tried to time it correctly so the shoes would still be fresh for my race in September, but well broken in. After doing some research and being heavily influenced by social media, I landed on Hokas for my budget, the longevity, and their ubiquity. You will get paired with a salesperson upon arrival no matter what your intent is, so go in expecting that. I had heard good things about the fitting so I did that, got my cute little report, and tried on a bunch of different shoes. The salesperson was great about going and getting different sizes, etc - I just feel uncomfortable with that level of 1:1 attention/eyes on me when making a purchasing decision, so that was more of a con to me than a pro. No room to breathe and make a decision. They were also busy and I felt like an imposition somehow? Vibe was a bit off. ANYWAYS - it would have been more helpful if the salesperson had simply asked what I was looking for and allowed me to peruse before running in the back to get shoes - I could have saved myself some time and left a little less frustrated. They won't have all the colors available, and I knew I wanted plain black and white...which they didn't have in store. It was still good to try stuff on, but I was hoping to get the shoes that day. Luckily I was able to order directly from the Hoka website (free shipping!) and they came within three days. I feel really bad about not being able to make my purchase through the store, but I look forward to continuing to utilize Fleet Feet for all my other running needs as we get closer to race day! I am grateful for the huge number of races they put on each year through their sister company, Yellow Jacket, and appreciate the convenience of bib pickup here for other races I've run in the past.

The service was really fast, I was greeted and helped as soon as I walked in. Wayne was really…read morepatient and explained my foot type very well and what shoes would work best for me. He was patient with my preference for specific brands and colors, and was able to help me find the right shoe. Would definitely come back

The retail storefront for this business -- 2195 Monroe Ave -- is empty and there are For Lease…read moresigns are in the window. I suspect the business has closed. Wasted trip. Perhaps they are an e-tailer now. I found one reference from April 2019 that BSN Sports had acquired Valenti Sports.

I happened upon Valenti Sports during my foray into local-only Christmas shopping (which is a ton…read moreof legwork, btw!). They didn't have exactly what I was looking for, but I'm super psyched to have discovered a nearby alternative to Dicks. It's a small-ish store absolutely PACKED with gear. Everything you need to play lacrosse, soccer, and an entire wall full of paddleball -- which apparently started in Rochester, who knew? If you told me Valenti Sports was the preeminent paddleball shop in the world, I would not question that. Since this place has an obvious focus on sports that are popular locally, I was a little surprised that I didn't find anything for disc golf. I'll just leave that one hanging out there in the Great Suggestion Box That Is Yelp. Definitely a great place for outfitting an athlete, but lacking typical gifty stuff -- such as lawn games, toys, jerseys and team gear. Several (non-pushy) salespeople asked if we needed help; this seems to be a place to go when you're on a mission -- "I'm looking for soccer cleats" or "my daughter wants to try out for the lacrosse team, what will she need?" We didn't grab anything during our visit, but I'll be back -- I am in want of a pair of indoor soccer cleats. And a soccer ball. And some athletic ability, but I'm afraid they might be fresh out of that.