I emailed Dr. Shay in April of 2025, then was billed for that email as though it was an appointment…read morein October of 2025. I have emailed the office 6 times and left 5 voicemails requesting calls or emails back. Instead, they text saying that it will be sent to the account manager. The account manager has yet to follow up with me, but has had no problem adding late fees to my bill. When Dr. Shay remembers to follow up with previous providers and complete paperwork, he is a very friendly and helpful doctor, but he's very inconsistent with those practical parts of medicine. I ultimately changed providers due to lack of follow-up and their new implementation of a required subscription for primary care patients.

This is my first Yelp review, and I hope it will help other Portlanders avoid what I've experienced…read morewith this provider. While he is capable of a friendly bedside manner, his host of administrative issues and ethically questionable billing practices negatively impacted me--and my health. I would advise others to seek another primary care provider. I scheduled a wellness visit with Shay (Dr. Hosseinion's first name) online a year ago after moving to Portland. During this first visit, we talked through my medical history and he also refilled two existing prescriptions from my prior MD. No physical exam beyond listening to heart/lungs. He wrote me a letter for my employer stating that he had seen me "for an annual wellness visit." Finally, he ordered a single blood test; I declined the standard panel. After the appointment, he billed my insurance company for $390. I wrote to ask about this--my last handful of wellness exams/physicals were covered at 100%--and he told me the care I received was defined as a "problem visit," offering to see me for a second visit to use the wellness exam benefit. I spoke with my insurance company, who confirmed the visit should have been billed as a wellness appointment plus an additional code for extra services. I contacted Shay's offsite billing office to request this change. I was willing to pay for the appointment, but believed it was billed improperly, resulting in an unfairly high balance left to me. It took one year of calls every month or two to get a response: No, he will not change the billing to include the wellness code or compromise on the balance. Why did it take so long to get a response? Per the billing office rep: "There's nothing we could do. We're not in his office. He's very hard to reach." In the meantime, I decided not to return for a second "wellness" visit, as Shay suggested, after my insurance company told me that getting lab results but billing for a wellness visit would be fraudulent. Instead, I waited a month, then requested a copy of my lab results three times in December. And again on Jan 4th. And again on Jan 10th. Finally, I called the lab, where a tech assured me the results were delivered to Shay in late November, less than 24 hours after the test. I sent Shay an email expressing my dismay at the wait; he did not apologize, but said they'd mail me a copy. I waited another couple weeks. When it didn't arrive, an assistant told me it was lost in the mail. I finally went to the office in person and got a paper copy. In the midst of this, the billing office told me part of the reason I wasn't receiving an invoice was because they had the wrong address on file for me - received from Shay's office (which had a copy of my driver's license). In any case, the labs showed a treatable medical issue -- something I would have liked to have known about ASAP. All told, it took me about two months to get that piece of paper. About six months later, and some eight months after the initial appointment, I got an email from Shay. He said he had my lab results and asked me to schedule an appointment. He said he found a problem in them. I would have appreciated more timely, accurate and honest communication from this physician and his assistant regarding billing and my lab results. I could have been informed during my visit that the wellness billing code would not be used in any way (using it plus another code could have, per the insurance company, mitigated some of the cost). Because such communication was lacking (and because this doctor wrote a letter to the opposite effect), I think some compromise on the final balance due would have been fair. Shay had paperwork explaining that refilling prescriptions could result in additional billing, but I could not have predicted that the entire visit would be coded to the maximum possible reimbursement. I think it is unfair to expect lay people to have this level of knowledge, particularly as there is a variance among providers in billing practices for these visits. At the least, I would have expected timely communication of my lab result. I would have begun taking a needed supplement months earlier if I had seen my lab results, and would have appreciated a simple acknowledgement that my health was comprised when I didn't receive it. For what it's worth, I paid my bill in full before submitting this review, and within days of hearing back from the billing office.

I have been with Dr. Le for 20 years, she has always been prompt, courteous, respectful and listens…read moreclosely. She has always referred me to specialists as needed, and cared for me directly for all other concerns. She genuinely cares about her patients. I would not switch to another physician if I weren't moving out of the area. I do agree the office paperwork is not the best, every annual physical result still says it is a non-fasting result when the sample is fasting, which I have complained about for years and they have never fixed it, but Dr. Le's care is superb.

The day after I posted this review Dr. Le's office found my file, called me to explain that the…read moreperson in billing I'd originally talked to was no longer there, and talked to the doctor who reduced the fee for the "surgery." I do very much appreciate the call but would have appreciated it more if it would have come in September of last year....

Love Doc Pete and his staff! He's not the typical doctor which is why I go to him. Great…read morepersonalized care and really seems to sympathize with patients issues. Personable and friendly, slightly unorthodox which makes it awesome to be a patient.

Dr. Bessas has been my PCP for about 10 years. I can not say enough kind words about Dr. Bessas…read moreand all of his staff. They are so helpful and nice and make you feel welcomed. The staff will call you back and will go above and beyond to help all of their patients. There is never a lack of a smile or kindness with the staff (this is for both on the phone and in person). Dr. Bessas takes time to listen to what is going on and makes you feel heard. He truly is one of the best Physicians out there and I would recommend him to anyone looking for a great Doctor. I could not ask for a better Doctor or Medical Office.

I've seen Dr Smucker for the past two years. He is kind, compassionate and takes his time…read moreevaluating my health concerns. Dr Smucker and team are absolutely amazing. They are responsive be it an appointment, a prescription refill or just a call seeking advice. I highly recommend him

Dr. Smucker was the first physician I saw after moving to Portland. Unfortunately, I wouldn't…read morerecommend him to anyone. My husband and I both felt very rushed at our appointments, and it never seemed as though he took our complaints very seriously. To make matters worse, after seeing another doctor, I now know that he misdiagnosed me in a way I think was very negligent, and most likely occurred because he never took the time to truly listen to a full list of my symptoms without jumping in halfway through with the diagnosis he'd already decided on. I'd been suffering from stomach upset, pain, and digestive issues since before I moved here. Dr. Smucker diagnosed me with IBS, and told me to take Citrucel. He never ordered a blood test, or bothered to look at my previous records, or he would have noticed that I had gradually worsening anemia--a symptom of what I actually had, which was a bleeding ulcer. Even worse, when I saw him because I was concerned I was taking too much Excedrin for my headaches, he told me to continue taking the pills as long as they were working for me, even knowing that I had ongoing stomach issues. My ulcer was most likely caused by NSAIDs, and Excedrin contains aspirin (an NSAID), so his medical advice probably made my condition worse. The next doctor I saw (Heather Pfeiffer FNP) immediately ordered a blood test, put me on Prilosec, and diagnosed me with an ulcer with no problem. After a month of treatment from her, my symptoms have almost completely disappeared, whereas under Dr. Smucker I suffered unnecessarily for a year, believing I had a condition like IBS that was never going to go away. I would not, under any circumstances or for any reason, recommend Dr. Smucker's medical care to anyone; it's entirely possible his care may even make your condition worse, as it did for me. There are many good doctors in Portland that will take the time to listen to you and diagnose you properly. Find one of them, because Dr. Smucker is not one.

Dr. Meigs was my PCP for 18 years prior to moving to Orchards Family Medicine. The staff here was…read morerude, arrogant, and ignored any request for antidepresent medications, refused to make an appointment, slandered me to my insurance pharmacy, and told Dr. Meigs lies about me. My medical records were FAX'd to the wrong number 3 times. When I was finally able to get the staff to verify the fax number and the clinic finally received the referral, the staff called the clinic and told them I no longer wanted to be seen. It took from Aug. 10th to Nov. 29th to be seen by a much needed doctor. The clinic has constantly denied any of this. I wouldn't trust them or Dr. Meigs with the time of day. I believe there are reasons for this clinic remaining an independent clinic. They have messed up my medical records so bad that I am having trouble finding a new PCP.

STAY AWAY. Word is that if you are anything of a problem this doctor will "fire you". He…read more"terminated" my friend who is nearly 80 years old. My friend has prostate cancer and this doctor simply sent him a letter telling him that he won't see him anymore with no explanation. He had the further nerve to post this letter to my friends online chart, presumably to help other doctors blacklist him. The real problem? My friend wanted to see the doctor when he did not have an official appointment. Most Doctors do want to help find cures and/or help heal. This one apparently only wants patients who don't have any major problems.

I love this doctor! I've been seeing Dr. Erickson since 2015. He is kind, listens to me and my…read moreconcerns, is non-judgemental and never dismisses me without a plan. He's prompt- I'm in and out quickly. No surprises with billing or cost. He is amazing. And his staff are great too. I drive from a different state to come see him- he's that good.

Dr. Erickson & his team took me into his practice, when my previous primary doctor moved out of…read moretown unexpectedly. They all have consistently given such genuinely warm care, that I can't imagine going anywhere else!

He's a little quirky but I thought he was great, got me all fixed up no issues whatsoever. I was…read moreworried after reading other reviews but felt I should give a good review because I had a good experience. He spent more time than most doctors I think I was the last appointment before lunch so he took his time.

Dr. Scribner is a wonderful physician practicing in SE Portland - I have been seeing him for many…read moreyears and still appreciate his commitment to the total health of his patients, and his ability to listen carefully to all my concerns. I never feel rushed out the door, and that is rare for Doctors these days. He is detail-oriented and treats me with respect, and is never condescending or intimidating. I like the fact that he takes detailed notes on the computer each visit - it allows for good continuity in care. The staff at Portland Adventist is friendly and helpful and for Dr. Scribner I have never had to wait beyond 10 minutes.

Dr. Fields is very attentive to his patients. He is friendly and gives his full attention. His busy…read moreschedule sometimes hurts his communication and appointment time. The patient needs to run the appointment, and expressing your needs to Dr. Fields is the best way to get his full attention. I highly recommend.

Dr Fields is a good Doctor and very good with email communication…read more I was happy having him provide my care and was sad when I had to switch doctors.