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    Luis Auto Service

    5.0 (1 review)

    Services - Luis Auto Service

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    11 years ago

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    Butch's Auto & Truck Repair

    Butch's Auto & Truck Repair

    (88 reviews)

    Wilmington

    DO NOT TAKE YOUR CAR HERE!!!! DO NOT TAKE YOUR CAR TO…read moreBUTCH'S! My experience with this shop was nothing short of a nightmare. The mechanics are completely untrustworthy and unprofessional. I initially brought my car in for overheating issues. They diagnosed the problem and charged me $500 to replace two hoses and a thermostat. I was told they drove the car for 100 miles and that everything was working fine. I picked up the car, drove just a block, and it overheated again. I brought it back, and they admitted to installing the wrong size hose. After supposedly fixing that, I picked the car up again--only for it to overheat yet again on my way to work, right before getting on the freeway. This was now the third time I had to bring it back. They said they'd re-diagnose the issue. Later, they called and told me the real problem was now the water pump and timing belt, and quoted me $3,000 to fix it. At that point, I told them I'd be picking up my car and wanted a refund, as they had failed to fix the issue from the start. The employee was defensive and only apologized after I pointed out how unprofessional and careless their service had been. I explained that driving a car while it's overheating is dangerous, especially since I have children in the vehicle. This place is shady, dishonest, and lacks any accountability. I truly hope the Better Business Bureau investigates them, because businesses like this are what give San Pedro a bad reputation.

    Had some car trouble so I was recommended this place, and very satisfied with the service!…read more After an assessment, Cruz explained to me my issue in terms i actually understand (I know nothing of car engineering), then handled all my repairs in a timely manner and even did all the paperwork. My expectations of this place were exceeded and now I'm back out on the road! Will return for any of my car needs and if anyone asks me for a recommendation, I'll mention this place and my experience. Thanks Cruz!

    Luis Auto Service - autorepair - Updated May 2026

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