Omg I'm so glad for this place! The other place has me on wait until January 29th and I couldn't…read moreget in for a tubing appointment and they made me wait until January 29th. when i called here they told me they had an opening and i was so thrilled. I came in ans got serviced and it was a bargain compared to the other place i went to.

Reluctantly I went to the Cincinnati Hearing Center because my primary doctor told me the time had…read morecome, my hearing loss was now so bad that I required hearing aids. Considering that I did not want to be there and that I did not want hearing aids, I was pleasantly surprised by their ability to put me at ease. The staff is wonderful and took lots of time with me. Hearing aids are a BIG purchase. Everyone hates to spend that kind of money, especially on something they really don't want to have to buy. I have to say that every one of my concerns was addressed. Not happy with the way my new hearing aids fit, I returned 3 times in one week and each time they were wonderful.

Absolutely LOVE this place! The ladies there are always so nice and helpful. Would definitely…read morerecommend.

Staff here is unbelievable. No skills for customer service at all. Rude looks when you walk in. If…read moreyou ask a question, they act like you're bothering them. They just seem absolutely annoyed to do their job and help. Their billing is extremely poor too. Received an invoice that did not show the full amount paid on the initial appointment, so we received other statements to pay a bill that made absolutely no sense. Took a 15 minute call to get it explained and sorted. Waste of my time. Just bill properly.

We were referred to an ENT due to our son's chronic ear infections. While we were referred to…read moreChildren's, ENT & Allergy Specialist was able to get my 6 month old the next day and scheduled for his tubes procedure the next week. The entire team is very personable and proactive in explaining what we should expect. Day of the procedure, we were promptly seen and processed so our son could get the relief he so badly needed. Not even a week later, I have my son back! He is eating better than he ever has, began teaching developmental milestones he was previously delayed with due to discomfort and just the happiest guy. Everyone that was involved in my sons case later signed and sent us a thank you card! I am recommending this office to all my friends struggling with ear infections and allergies in the future!

This was by far the worst experience I've ever had with health care. From the allergy testing, to…read morethe surgery I had, then to being billed for an error the billing department would not take action to resolve with the insurance company. When I went to get allergy testing, when the doctor ordered the tests, I told her that I was having allergic reactions and we discussed that it was possible the testing would fail because of that. Though there were no other patients waiting, two women came in and rushed through the testing. Turns out the testing failed, but they would not slow down. Then I was able to be squeezed in for a surgery. The nurse at the surgical center got too busy and I was taken back to have surgery before the pre surgery medicine kicked in. So I had to do the surgery fully awake and aware of what was going on. The doctor was so rushed that I just had to power through a nose procedure. I was crying, so I eventually was given a wash cloth to put over my eyes so I didn't have to watch the surgery. Then the same surgical center didn't call me, but someone else to check on me the next day. I specifically asked to have them call me when I was leaving, but they could not honor that simple request. When I went back for a check after the procedure, I think the doctor forgot I was waiting and I was in the appointment room after seeing the nurse for an hour before the doctor had time to come check on me. Finally, I assumed the billing would be a simple request to the insurance. The billing office sent the bill with an incorrect code. I asked them to submit an appeal with the correct coding, but the billing department incorrectly submitted the appeal. Rather than resubmitting the appeal with the insurance company (who said they would cover the procedure) the billing office started calling me and sending me communications that I was financially responsible for the procedure. I even got communication that my bill was late. Rather than working with the insurance company, the billing department kept sending me a copy of a form I submitted that IF the insurance was not willing to cover the procedure (which I was told multiple times the insurance company WOULD COVER THE PROCEDURE) than I would pay the bill. The insurance company was willing and able to pay, if they would have just filled out the paperwork correctly. This practice is not able to handle simple patient care to confirm if someone will be awake during surgery because they are busy filing paperwork. They are not able to handle insurance billing, and cannot handle simple requests.

Been seeing Dr. Heile for years. He and the staff at the practice are great to work with. He spends…read morethe time you need working through any issues with pump therapy or CGM therapy and he knows about new technologies. As always, when you find a good Dr you have to make an appointment in advance, but they are always flexible, and his nurse practitioners are equally as good.

He used to be more cordial and listened to allow the patient to be involved in their…read moreMedical treatment. He has become condescending towards any questions asked and considering that as the PCP he is the "umbrella" inclusive of all specialists involved in his patient's care, he has refused cooperation for vital testing and discounted results which required his authorization for further imaging since it is not in the realm of his expertise. Consequently, I have left him and have a caring team of providers who aren't willing to play his game

I've been a patient here for over 5 years and never once had a bad experience. I've had multiple…read moremajor health issues and owe my life to Dr.Loudermilk. I have seen too many doctor's to count having thyroid cancer and heart failure so I know all to well how bad experiences can be. Dr. Loudermilk is a gem to our community and his care is genuine. Even being busy with so many patients I have never felt rushed or as if he didn't care. Thank you Dr. Loudermilk and staff for all that you do!

Loudermilk is okay until you ask questions. Then he is a pompous, arrogant @ss. He doesn't deal…read morewell if you have more than one complaint with a couple of symptoms. He wrote me off and it turns out I'm in stage 3 Chronic Kidney Disease.

This is always a great experience - the staff is always friendly and supportive. Whether I'm…read moregetting my glasses, contacts or routine eye exam I always feel well cared for by the Doctors!! They have a fantastic selection of frames and I never feel like I'm being sold something that looks unflattering on me.

There are plenty of doctor's to make sure you can get an appointment without a big wait, which is…read morehandy for busy people whose schedules fluctuate a lot. Additionally, the option to schedule online is fantastic! They also have a great selection of frames and helpful opticians and front office staff. The text reminder to change my contacts is also pretty handy, even for a 40+ year contact lens veteran like me.

My husband and I both wanted regular prescriptions for near sightedness. We received reader…read moreprescriptions. Called back and they could not give us the RX we wanted. A year later billed us for a missed appointment that they never told us about. I wrote a letter and received no response-the bills came every month. Bad business practice.

I cannot at enough good things about this family-owned and operated practice. The staff is…read moreprofessional. My doctor runs on-time. He is thorough and answered questions I had about recent changes to my vision without making me feel rushed at my last visit. Highly recommend.

I have had an overall great experience with multiple doctors at Group Health Associates Clifton…read more Most recently, my son was sick on a Sunday and I called the after Hours line. I was so impressed with how caring, patient, and informative they were. They gave me precise guidelines of how to best care for him, as well as warning signs of things to look out for. They also gave me specific instructions of when to call them back if he got worse. As a fairly new mom, this made me feel so much better navigating my son being sick. I also see a doctor as my primary care physician. I have received great care all around.

This is a very convenient doctor's practice for me to go to. I am only minutes away living in…read moreNorthside. It is easy to access in Clifton being at a major intersection with a traffic light and by the back streets. I had to come here on numerous occasions for blood work on the sixth floor in 2018 and again recently. The parking is free and I never have to drive around and around to find a spot. My only petty complaint is walking in the cold from my car to the elevator lobby. The associates are friendly and professional. After checking in I only have to wait 5 minutes or less to get the blood work done. It has only taken one try to get the blood sample and the technique has been as quick and painless as can be expected. The results are are usually available in 2 days and can be viewed on my online account. Just off of the lobby is a pharmacy that can be used to pick up your medications making it a one stop visit for you. I go to my own outside pharmacy and have not tried the one here. This is also where the endocrinologist doctor's office is l go to is located. I feel that I have picked a very good location where I receive excellent medical care. #yelpcincy #grouphealthassociatesclifton