They have moved to a new site on Dream Street 8160 Suite B 859 384 0333.Ted is the best and most…read morecaring person in the hearing aid business. They work with my insurance company and show me my options. No pressure sales pitch. I suggest if you need a hearing aid specialist this is the best place to go.

Sneaky, unethical billing practices. Hit me with a surprise $347 bill…read more I received penicillin allergy testing. When I asked the office staff, they reassured me that they were in network with my insurance, and not to worry. A few weeks later, I received a bill for $347. I called the billing department thinking this was a mistake, as this is 3 times higher than the average price for this test, but they informed me that they charge the maximum amount allowed by state regulations and that I should have thought to ask them for an estimate. I told the billing representative that the office staff made it sound like this would be covered by insurance, and she stated "well, that's too bad." The only discount they offer is 10%, IF you pay the bill completely in full. They outright refused to negotiate the price any further, even when I explained that this bill was causing a HUGE financial burden. Please AVOID THIS PRACTICE UNLESS YOU WANT PAY RIDICULOUSLY HIGH SURPRISE BILLS.

The people who work here are miserable. Just walk in and tell them you want something done yourself…read morebecause they don't care to actually assess or look at anything. Got my tonsils out quickly though.

My pass career history has not been good on my hearing. I've been seeing Miracle Ear since 2011,…read moreI'm on my third pair of hearing aids I've saw a lot of improvements. Some people may think that they are pricey, but I say you get what you pay for. I have a hearing loss concern and I have to say the support I receive is the best part of having my hearing aids. Their dedication to their product, and assistance is top notch. I don't need a cheap amplifier or dealing over the internet or phone. If I have a concern I know I can get in to have it addressed. I receive a free hearing test every year and a free hearing aid checkup every three months.

I can highly recommend Rodney at the office on Mall Road in Florence, KY. When I finally decided…read moreit was time to do something about my hearing loss I chose the exact right place to go to. My hearing aids are truly a miracle. This has opened up a whole new world for me. They have followed up with me to insure I get the most from my hearing aids. I am so thankful for the excellent service I have received. Shirley Casey