Wow....save your time and money! So first (I was a new patient at this office today) they called…read moreme 10 mins before walking out the door for my appt to cancel it. Seriously?!?! I'm sick and in desperate need of seeing an ENT. So I was extremely aggravated having my appt cancelled last minute. So they offer me an appt a week away. Really?!?! Guess I was so aggravated and they could tell how sick I was over the phone that they called me back and offered me an appt with the same doctor 50 mins later than my original time. Hmmmm.....thought ya had to cancel it..... RED FLAG. So the dr....Dr. V. 30 mins late to my appt. Spent 6 mins with me. Told me the obvious of what I had and literally her and her nurse ran out of the room. Prescribed me the medicine I specifically told them I couldn't take. And called it into the wrong pharmacy. Seriously, don't waste your time and money. Go to someone that actually cares a little more. This place is a joke!!!

I went in for a constant sinus problem I've been having and as soon as DR Patrick Haas came in it…read morefelt like I was being interrogated, as he went on to make me feel stupid about everything I said he said you're face is not swollen but as seen in the picture below shortly after it is clear that it was. I would not recommend anyone to go here.

If I could leave NO stars, I would. Absolutely TERRIBLE experience at this office!!! (ENT and…read moreallergy specialists, Florence location) My son has a broken nose, which needs to be reset. He can't breathe, he is extremely sick from the antibiotics that they put him on over the weekend at the ER - and in horrible pain. We waited 3 days for our appointment, only to get there, sit in a room for 30 minutes, just to have the nurse come back in and tell us that we have to reschedule for another day because the doctor got pulled into another surgery. Why on earth are you scheduling office visits for a doctor that is on call or has a surgery day??? There was no other doctor in the office. We have schedules to work around too. I took off work, my husband took off work, my son has been out of school for 3 days waiting on today's appointment. These doctors obviously care about nothing, and assume their more important than the patients they are seeing. I am so completely upset by the horrible experience we had today - and will make sure anyone I know never goes here. Absolutely ridiculous way to run a business. We will be going to Children's - which is where I should have scheduled with in the first place. Lesson learned!!!!!

I will never go here again!! I was referred to Dr. Krol last month and both times I waited for over…read morean hour to see the doctor and then saw him for maybe 5 minutes at most. The second time I went he completely ignored everything I said,made up test results (I had gotten the test results prior to the visit and they were normal), and continued to call me lazy and tell me I should get over it. Worst doctor I have ever seen.

From the owner: I specialize in the treatment of Pediatric and Adult disorders of the Ears, Nose, Throat, and…read moreAllergies, including those affecting the thyroid, parathyroid, nose, sinuses, and sleep.

My son had tubes put in his ears at this outpatient surgery center. The center itself is very…read morenice--everything seems very clean and new; there are tons of magazines in the waiting area and a special kids corner with toys. All of the staff were very warm and friendly. They made sure all my questions were answered and were great with my son. I'm so glad we had the option to do the procedure here vs. a hospital as it was so much quicker, easier, and more personal.

MY ALLERGY DOCTOR RANT: If your kids have allergies, DO NOT go to ENT & Allergy Specialists…read more(formerly Head and Neck Associates) in Ft. Thomas, KY. Our experience with this practice has been TERRIBLE! On several occasions...their staff has been rude, uncaring, inconsistent, uneducated and difficult to deal with. Their office hours are inconvenient and their processes are out dated, painful and unnecessary. I switched from a wonderful practice in Crestview Hills, only because of the location. With my daughter's weekly allergy injections, I wanted to find a doctor closer to home. Now we are stuck with ENT & Allergy specialist for the next year and it's extremely disappointing and frustrating.