My children have been patients for 3 years at this allergist. First you can't get in to talk to the Dr. when you need to. Second, my daughter's allergy symptoms have been worsening and she has started into anaphylactic reactions with her face swelling. I called to make an apt with the Dr., and had a very unpleasant conversation with a glorified hello person named Lauren. She refused to schedule a check up, didn't put the note back to the doctor, and accused me of feeding my kid the allergen that makes her sick on purpose. I had to call back 5 hours later, and was told Dr. Keitel didn't see a reason to schedule an apt. Now keep in mind my kid doesn't have an epi pen in case of a severe reaction, and that this may be a new allergy, but gee there is no reason to see us to find out what is going on. Let's just ignore it. Gee I think not. Instead we are seeking a real doctor that has time to care for his patients, and an office staff that is responsible. Now today they called back to see what was going on. When I related to a different office person why we were seeking another doctor instead, she laughed. Yep, funny as all get out! Sheesh. I hope this doctor wakes up before he or his staff kill a kid. read more