Right in the middle of Cincinnati, my son landed here for emergency surgery. We have no complaints…read moreon his treatment here...and that's saying something. Also nice that visitor parking is free. They have my deepest gratitude.

Less corporate culture. Business office does not communicate to patients or doctors about insurance…read morecoverage or lack of coverage. They charge exorbitant fees that insurance won't cover. It's all a scam.

This is a teaching hospital. That is something that you should be aware of and look up. The staff…read moreare spread pretty thin. Some of the nurses are burnt out. The phone system is difficult. The social workers are spread very thin and not the best... There are staff that care trying to help. This hospital offers specially medical care that may not be available at other hospitals. My comments here are my personal opinion based on family member visits to this location. Be aware that hospitals are for profit. If you have good insurance they take note of that. The doctors will help if you can get a hold of one... You must visit you relative often and discuss care with the staff. You must discuss discharge paperwork in advance or it will not get done... The food on the floors for patients is just ok... Cafeteria food is a little better. Bring food for your relative if not on a special diet... The more you get involved the better the outcome here...

Grandmother went into the ER for a stroke. She got one single meal from the hospital over a stay of…read more5 days. We sat on the line for food for 45 minutes to no response, just to get told they changed the meal plan that day and nothing could be done. Even after that day she received no food from the hospital, we had to bring in food every time (just to get questioned). She passed her swallow test a half dozen times and still wasn't allowed solid food except for the first day when they gave her a full breakfast. Asked important questions many times (like if we can sit her up and feed her) to be told "we'll be back in a bit" and the nurse never came back. Multiple times my grandma herself, still recovering from a stroke, had to tell the nurses what the doctors said, which would clearly tell you nobody has any idea what's going on at this hospital. They botched her spinal tap and left her in agonizing pain for hours overnight and we had to call the nurses more than once to ask for painkillers. We got almost no updates about any step of her care and I had to ask her multiple times for basic information that should be provided to a family. A nurse also gave her a shot in the wrong place (her arm instead of her stomach) which left the specialist team appalled, and her arm almost unusable. On the last day, the nurse giving her a stroke exam literally threw her limbs around, violently tugging on the arm that she said was in pain repeatedly. At the same time she was nearly yelling at my grandmother to relax her arms which she was unable to do. This went on for 15 minutes. This is all not even mentioning the many times we were lied to or given otherwise incorrect information. If someone goes here and are not completely lucid and able to advocate for themselves firmly, the medical team will do what they want and leave them in pain without any assistance for hours. The nurses are usually pretty nice, but so understaffed that they repeatedly forget or omit basic care and comfort. As mentioned, we were told multiple times we'd get updates on what we can and cannot do, just for the nurses to not return. The only real compassion came from medical students. Lastly, visiting in the ER is hit or miss. Sometimes you'll be let back in 5 minutes if you have already entered, other times you'll wait upwards of 2 hours. Third day I was let in in under 10 minutes. I went out for coffee after a half hour and had my visitor badge still on. I went to get let back in and had to wait 2 hours just to "confirm with the nurse". All of that is not to mention the abusive and inhumane treatment of people begging for help in the ER lobby I saw. A man doubled over in pain sitting in a chair, unable to talk, had to be noticed by the police manning the metal detector and put in a wheelchair by them instead of the actual medical personnel. As expected, as soon as they got him over to help the nurse began interrogating him for his name rather than assessing his condition while he was nearly falling out of the chair and only able to grunt, while grasping his stomach tightly and struggling to breathe normally. All of this is specific to the ER, so you must keep that in mind. In all honesty if you have a serious medical emergency, you'd probably be better off staying home and booking an appointment for your regular doctor than going to UC health's "emergency" room.

I needed to use Mercy Health's emergency room last week, due to a cut on my finger late at night…read morethat was just bad enough for stitches. Overall, I was very impressed with this clean and caring facility. I expected chaos, crowded misery and a long wait (isn't that the conventional view of a hospital waiting room?) Instead I found great signage so the ER was easy to find, ample convenient parking, and a friendly receptionist who was patient, cheerful, and helpful. Seriously -- she talked to me above and beyond just getting me checked in, and just radiated kindness! They don't take your insurance information at the front door, which was a surprise. She asked just enough about me to get me checked in. Then she called for a med tech to immediately get me stabilized so I could wait comfortably -- which meant cleaning up my finger, & giving me a gauze pad and instructions on how to keep the pressure on the wound. I was told it was "medium busy," -- I'm guessing the wait was about 30 minutes, in a very clean, bright room, which easy access to bathrooms, a vending machine, and my car, if needed. The doctor who called me in was careful and efficient -- she examined the finger, and said what I already believed -- it wasn't too deep & hadn't cut any tendons, but did need stitches. She had a good "bedside manner," asking if I needed to lay down, concerned I might faint at the procedure (no, I was fine, but thank you for being concerned). She explained that the lidocaine shot directly on the finger was going to hurt and sting, and yes it did. She stopped to ask if I was okay -- I was being pretty verbal about the pain and waving the uninjured hand around. When I told her I was okay, that this was how I was coping with the pain, she quickly understood and complimented me on it. The stitching went quickly from there. She cleaned up, and stated that she'd send the nurse in to "dress your wound." That nurse was my only real complaint. She took a long time arriving -- the longest wait I'd had all evening, at a time when I was pretty much done and ready to leave. The "dressing" was a simple butterfly band-aid, that didn't fit that well. I had to put on a much more secure "dressing" on it myself when I got home. And gave me a tetanus shot that really hurt and was too high up on my arm (my experience with the last 5 years of vaccinations is that they most often don't hurt when a skilled person is doing it). However, she too was very friendly, and was the most relaxed and chatty of them all, showing real interest in me that seemed genuine. Then someone came in to get my insurance information and talk about payments. When I asked, she explained that they wait until the end to prevent any delays in getting patients' emergencies treated. Definitely have a lot of respect for that approach. So except for a few concerns about the one nurse, all the staff's procedures seemed designed to get you cared for as quickly and comfortably as possible. And it succeeded -- I was there for 90 minutes in all, which has to be a record for emergency rooms, and in the meantime encountered friendly, helpful and competent professionals!

Takes too long for people who are in pain! My husband is in pain right now and no one has been backread more

From my wife's recent experience of gastric bypass surgery, it was top care!…read more I think part of the reason had to do with her tolerance of pain is very high but also her very early surgery time which meant more time to recover there. This surgery is not outpatient so that helped. She was on floor 8 so I had to take elevators and they were slow. Gift shop was cute and had fresh flowers in a cooler to buy. Highly recommend taking advantage of their free valet parking. There was the sweetest guy named John than helped us!

We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

I went to the ER with severe kidney pain on my right side. I was shaking, sweating, and throwing…read moreup. My blood pressure was 187/117. They put me in a room but didn't give me any pain medication or start an IV. I just lay there groaning in pain for a while. Eventually the pain started to ease on its own when the kidney stone moved. Only then did a nurse remember I was there and try to start an IV. She stuck me multiple times, missed the veins, and ended up filling my arm with IV fluid. After that whole mess, a guy pushing a cart came around asking if I wanted to pay my bill. I have no hope left for this hospital or its standards. Save yourself the trouble and go to a different ER.

One blood draw facility closed due to flood. Sent to main hospital, waited 45 minutes, sent to 8000…read moreFive Mile bldg. Wait 40 minutes, walked back to main hospital, wait 45 minutes more, tech never registered me. Wait more. Finally get 4 minute blood draw, nice folks. Had to walk back .25 underground tunnels to find car.

Very nice Nurses and Doctors and techs Food is excellent…read more Nice clean hospital They care about us Will stay again if needed

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

Our 7 year old needed eye surgery this morning and wasn't terribly nervous until we left for the…read morehospital. She has a lazy eye and needed her muscles strengthened in her eyes. Our surgeon/Opthamologist is amazing and has seen our daughter for 5 years and has always been clear about the direction we were headed and what to expect regarding her eyes. Our daughter looks forward to her regular appts with Dr. Schwartz (so good with kiddos as is her staff!)And this morning she did a great job making mom and dad more comfortable. Every employee was wonderful with our daughter and with us... our pre surgery nurse was wonderful with our girl. She let Sandy take her heartbeat, she got her a necklace set, crayons and more and she talked to her.. directly and assisted in easing her fears. Thank you Pamela.. you are appreciated! I feel bad, as I can't recall her name, but the nurse/assistant that took us to the operating room made it so fun by having our daughter wave her best princess wave and EVERY employee that saw her waved back with enthusiasm!! Terrific job easing a little ones fears. Dr Jack (can't make out his last name in pic- sorry) the anesthesiologist, was awesome. Unfortunately, he ended up having to "help" our stubborn daughter with the gas. It wasn't fun but it got the job done and he was professional, kind and empathetic (with our kiddo and us). After the surgery, our surgeon gave us a container with one of her teeth as it was loose and had to be pulled and there was also a 1$ bill. The anesthesiologist asked the surgeon if she was disappointed to find out who the tooth fairy was and how he looked... lol... ‍ thank you so much... comedic relief is awesome! Your confidence made the hard part.... less hard. MY DAUGHTER... just woke up and cried a bit recalling sedation but she was SO HAPPY that the Dr. didn't do the mask initially... just the tub and she is so grateful (I didn't understand why it was done that way initially, but now I obviously do... my daughter hates any type of restraint... he obviously caught on to that. The desk of nurses that man the surgery area were awesome also... we sat close to them so we saw many interactions... friendly, helpful, and just a pleasure to see people that seem to enjoy their work a great deal. Finally, we were shocked by how quick we could leave... our discharge nurse was... surprise... awesome... friendly, helpful, and made us feel more comfortable with what we will deal with in the days to come. Terrific job to everyone at Children's!! Her post op appt was terrific and everything looks great. #cincinnatichilsrenahospital #thankful

I got very bad experience here last night Christian Garson…read moreis a piece of shit of PCA He was very rude, making fun and laughing at my 3 and half boy most of the whole time while he working on him. How come you work at the public as the hospital and acting like you're jerk like this!!!

I have gone to B North for ER needs. My last visit with right side pain resulted in a nine hour…read morewait, rude staff and the fact they filled me full of morphine and sent me home without a second thought even though I was there alone. I went to Jewish Saturday because of severe shoulder pain. From the front desk to discharge everyone was kind and helpful. I was checked on often and never had to wait for anything. I am so very grateful for the care I received. I was home in just a couple hours. Thank you Jewish Hospital staff

I ended up in Jewish after an emergency event. The staff was top notch! They were kind,…read morecompassionate and respectful to my needs and wishes. The facilities were clean and the technology is state of the art. I can't recommend them enough.

I had a 2.5 week stay recently, due to an issue with my left leg. They helped me get my leg on its…read moreway to being healed, (although it is not 100% healed now, but I'm working on it). They hooked me up with wound care on the fourth floor, to make sure that my leg doesn't slide back in to what it looked like when I arrived at the hospital on June 12, 2019. The whole experience has been good. What else is interesting is that I've been at this hospital so much between my husband being there for his medical issues and my own, some of the staff now recognizes me when I come in to the hospital. I'm almost surprised that my husband and I don't have our own reserved room and parking spot! Ha!

1st time here for a bronchoscopy, the staff are very nice, the service is effective and efficient…read more Didn't wait too long for my appointment even i arrived a little early. I was cold after the iv injection, the nurse give me additional 3 warm blanket. Fell asleep in the operating room quickly, when i woke up, the procedure has been done and seems everything is fine. Glad to be alive. 3 days later, doctor called me on Sunday telling me he will prescribe me the medication with the new test result. I'm impressed that the doctor actually called patient on his Sunday! Good service!