My experience at this lounge was so upsetting that it exceeded the limit I had to review…read more The service I received was non existent and I was treated with rudeness and aggression when I raised my concerns. Please see my attached images for my full review and experience from this lounge. I hope no one else experiences this when visiting this location. Also the food is bad. Nothing came out warm and tasted like it came from a tube. The food at the other "lower class" lounges is better.

This is a fantastic lounge located inside of the Barcelona airport! You need to go through security…read moreand there are signs that will direct you to an elevator on the left. This will take you to the entrance of the lounge. All of the employees are very friendly and the lounge itself was pretty clean. The bathrooms were clean and the concierge desk had plenty of kits available upon request: dental, sewing, shaving, etc. Very helpful instead of trying to dig through your carry on for necessities. The food buffet was very nice and had a good variety of pastries, salads, sandwiches, yogurts, fruit, pizzas, cold cuts, and Spanish dishes. They also had a bunch of flavored waters, fruit juices, cappuccino machine, bottled waters, beer, wine and more. A lot of the food was very good and this was the perfect recharge spot before getting on my flight. The lounge had lots of seating and great views of the duty free shopping area below us.

A decent spot to wait for your flight in T2 but I wouldn't budget time to visit. This plaza premium…read morelounge is tucked away on the side right when you exit security so I had some trouble finding it but overall pretty good. Food was paltry with salad and a couple of stews. There is complimentary red and white wine, along with a soda machine but cocktails are charged.

The Plaza Premium Lounge at Heathrow Terminal was honestly pretty disappointing. It was a struggle…read morejust getting inside. The wait was about 15-20 minutes, so we checked in, walked around outside for a bit, then came back and were finally able to get in. Once inside, there was barely any seating available. We eventually found a spot, but the overall experience didn't really improve from there. The food was not good at all, and the selection was extremely limited. They were out of plates, out of utensils, and even the beverages coming out of the refrigerator weren't cold. Overall, it just didn't feel worth the wait to get into the lounge. We basically used it to kill some time and grab some below-average food before the flight. Definitely expected a much better experience.

The best lounge ever !!!!! Ala carte menu and fresh charcuterie and fresh smoothies with no sugar…read moreadditive. Fresh fruits, Fresh baked bread and cookies, banana bread. All healthy and delicious! It's like a very fancy and pricey restaurant with 5 star food quality and service. Amazing ambience, meditation pods available too. Iced matcha latte with soy milk was amazing. My server was really good, smashed fresh avocado on a sourdough bread minus eggs and sour cream was a delight ! Parantha with chickpeas and green moon sprouts were super good and healthy. Love it

Since I'm writing reviews for Heathrow, thought I'd pull out a dusty draft and finally finish it!…read more Virgin Atlantic's Upper Class Wing lounge is one of the best airport lounges out there; open 24/7, both their level of service and food & drink options are above and beyond. At one point it was considered the top ranked lounge worldwide, and I can easily see why. Even with the current reduced amenities, it's still easily better than 95% of other lounges. There is a unique elevator to take up from premium check-in to the lounge, they make sure you feel the exclusivity. The elevator brings you to the lobby/check-in counter which was quick and easy by showing your ticket then in you go! The design of the lounge is bright and light, with a neutral/natural color scheme, plenty of windows, skylights, wooden herringbone floors with curved wooden banquets weaving around the central lounge area. Super sleek lines undulate through the room in the form of natural waves on the floor surface--raised and lowered sections create a comfortable flow--linked by smooth walkways and short flights of stairs. There are swinging chairs, (used to be some hammocks,) lounge chairs and table seating all spaced out very comfortably so you never feel squeezed too close to a neighbor. The lounge also never gets overcrowded. Food options are premium here, you can select from prepared food which is in a lengthy glass display case and they can plate it for you, check out the cocktail, wine, beer and liquor at I believe one of two bars, or select made-to-order appetizers, entrees, desserts and drinks from by scanning a QR code. Staff serves food directly to the location of the scanned QR code, each plate is easily restaurant quality, and tasty. And did I mention multiple choices for champagne that waitstaff serve directly to you at your seat? Speaking of staff--everyone was very courteous and friendly, and seemed keen to help make your short stay as enjoyable as possible. Other amenities include spacious individual use bathrooms with fully stocked showers for when you need to feel fresh, a pool table, shoe shine, on-site mini spa (heard appts get booked up really quick tho--this used to be a full service salon if you can imagine that), gym/yoga area with peloton exercise equipment, wifi and workstations. There's an outdoor terrace from where I had the pleasure of watching a sunset over the runway. After playing an hour of pool, enjoying a couple glasses of champagne and an excellent meal (butternut squash soup, steamed bao appetizer, pan-roasted fish with vegetables, chocolate chip cookie, and creme brûlée (not pictured)), I felt spoiled! If I have the chance to come again I certainly wouldn't hesitate!

Available through priority pass the Aspire Lounge is one the best of its kind. From the layout and…read morevaried seating options to tarmac views the scene is nice while food is good, especially the ratatouille. Service from Veronica was an added bonus. She's better than some of the Michelin star staff in London!

Prob my best experience here to date, this was third time attempting entry and my second time…read moregetting access. Reason being relative to the amount of traffic this terminal gets, the lounge capacity is very limited. The waitlist can be up 45+ minutes and it's not guaranteed that everyone on the waitlist can enter before they need to board their flight. This time it appeared they were giving some priority to people who had to board sooner as long as I was willing to share a table with another customer. In this lounge the staff assign seats to each customer which isn't something you usually see, though made sense based on the small size. Since I had only about 15 minutes prior to boarding time I wasn't choosy about comfort, really just wanted to grab a quick breakfast prior to getting on the flight, so this was fine by me. There's a small bar with breakfast selection of the day being "English breakfast" items: scrambled eggs, baked beans, crispy bacon, sausage. They also had some fruit/veg juices, pancakes (via a nifty little pancake machine), a bar with limited alcoholic drinks, and regular coffee/tea options. Functional enough for a quick stop though less comfortable than some other international lounges in terms of space, but still better than many lounges in the US when comparing quality of food.

One of the Star Alliance lounge options in Terminal 2 of Heathrow. The Singapore Airlines name does…read morenot disappoint as the lounge is spacious, has a nice view of the runway, and most importantly, has a great selection of food and drinks. They had a diverse selection of food from laksa, minced pie, biryani, to fried noodles. It was a very comforting pre-flight meal after a lot of heavy British food during my holiday stay in London.

I went to all three star alliance lounges in terminal 2 West, they are very close to each other. I…read morethought the SilverKris lounge had the best food: 1. SilverKris Lounge: especially if you like Asian food, but overall good quality, variety, and even ice cream cups. 2. United club: quality and taste of the food was not as good as Silverkris. 3. Air Canada Club: Good desserts but hot food was not good. At the SilverKris lounge expect Malaysian names and their signature very flavorful Laksa noodle soup. If you're not taking Singapore Airlines, the lounge might be nearly empty which is nice. This review includes photos of most of the food that was there. Lunch started at noon.

After our negative experience with British Airways customer service, my friend and I spent a couple…read morehours shopping in the terminal then headed to No. 1 Lounge since it was the one closest to where we happened to be in the terminal. The line was out the door with a 30 minute wait (and frankly not my favorite lounge, see my separate review of that one), and thankfully they told us to head to My Lounge which had more availability. They are both run by the same company, with My Lounge being recently remodeled and reopened (previously Club Aspire) in the past few months. Walking into the lounge it's decorated with a cozy vibe, think textured brick walls, warm jewel tone tweed textures on the furniture with medium wood accents in the floor and bookshelves, reminiscent of a modern family room. Seating inside looks roughly enough for about 100 people, at mostly lounge chairs and couches. There's decent spacing so that it doesn't feel too crowded. Check-in counter is immediately inside the entrance, at around 10:30am it wasn't too crowded, we were able to enter right away. Later on when we left around 1pm there was a short wait of about 10-15 minutes. Directly to the right of the check-in, there's a small, more private lounge room with seating for about 8-10 which is where we parked ourselves. Walking left past the check-in counter the space opens up to a bar serving liquor and cocktails, and a food bar along the wall. They had breakfast food set out, including yogurt, smoothies, granola and cereal, cut fruit, bread and mini pastries, and warm food including all the elements of a traditional English breakfast including scrambled eggs, bacon, sausages, baked beans, toast, roasted tomatoes, roasted potatoes. There was also a pancake station which I've seen at a couple other Europe lounges, and you can basically pour your own batter and it goes through a mini oven and pops out cooked on the other side. Around noon they also set out lunch food though we didn't end up eating much of that. Free WiFi is available and strong. There are screens scattered around the lounge with airline info though similar to other lounges no announcements are made, so you have to keep track of your own boarding time. Bathrooms are in decent shape. Normal hours are 5:00am to 10:00pm. Not a bad place to spend a few hours, would def stop by again if I lay over at Heathrow Terminal 3! For more info: https://no1lounges.com/lounges-by-location/my-lounge-at-heathrow-t3/

only space for prebookings. pretty bad selection for lounges at this airport. club aspireread more

I would strongly recommend that you make reservations and not just turn up. It isn't huge, but…read morethey do take priority over reservations. Staff are attentive and constantly cleaning and clearing dirty dishes away. Food is your standard hot breakfast items, with fruit and pastries. Very pleasant atmosphere and worth the money.

Had two layovers in Heathrow so I spent time in this lounge. Both times, they warned me that it…read morewas full and there were no seats. And both times, I found seats. The food was decent, but I mostly enjoyed the unlimited coffees. It was great to hang out here for a couple hours. I'll definitely be back.

It's a big and typically crowded lounge, so they've packed in as many seats in rows as possible…read more But it's bright, there's lots of good food and drink, and convenient enough to visit. Thought it was great there was a USB charge port at nearly every seat...but each one I tried was broken, which was annoying when I was just connecting through so didn't have a UK power adapter.

British Airways Business Lounge - A First-Class Experience Before You Even Board…read more All I can say is wow. The British Airways Business Lounge really impressed me. First off, it's very clean and spacious. You feel the difference the moment you walk in. They've got water stations, soft drinks, a wine selection, and even beer on tap if that's your thing. It's a place where you can actually relax before a flight. The breakfast spread? Well-styled and delicious. Everything from pastries to hot food was presented nicely, and it wasn't just for show--it tasted great too. I also don't eat pork they brought me some vegan options a nice touch. One of my favorite parts? You can sit back, enjoy your food or a drink, and watch the planes come and go. The whole setup is elegant and efficient just what you want from a business lounge. British Airways knows how to treat their travelers right. This lounge is a great way to start or be a connection on your journey.

Taking a shower in the lounge always makes for a five star experience in the United Lounge…read more Located in Terminal 2, The Queens Terminal, this United Lounge is average in size with lots of open seating. Food seems better than US standards with plenty of coffee, drinks, tea and a huge bar. Travel coordination at the entrance and a very international clientele. Best of the best is to be able to take a shower while you have a four hour layover. Individually shower suites are well stocked and very nice. Plenty of staff to keep things cleaned up.

My opinion of United Clubs used to be much higher. Over the years, the crowds have increased and…read morethe quality has gone down. For a few destinations - including international -- they are still a good option. In most instances when I'm on the club, the food is stocked, but is boring. At LHR, the club is larger than most and spread out with more options. The food itself is good / not great / but airline lounge food. They also have all your Coke options with "heaps" or ice if you gone without during your travels. My only gripe about this lounge is related to LHR itself. You have to walk forever to get here.

It takes a bit of a walk and a few escalators to get to the British Airways First Class Lounge, but…read moreit is absolutely worth it. This lounge has the space as in a huge area, the relaxed vibe, the very comfortable chairs and sofas to make this the perfect stop and break when taking that 15-20 hour flight to Asia with the one stop in London. Well this stop is the best. The team here is outstanding. They have a greeter 30 feet outside the entrance. There have always been 3 staff members at the check in which is in seconds. Love the selection and top shelf beverage and wine variety. Really love the ice cream cart. Get a genuine and full English breakfast here. The handy QR codes make it so easy and convenient to order and instantly receive food, drinks and amenities right at one's seat. Enjoy the ultimate shopping experience as you jump on the " Reserve and Collect" computers to reserve and shop from any store or boutique at the airport. All this while checking out the sun teasing with a ten second appearance and the planes entering and exiting the gates a few hundred feet away The team here keeps the buffet stocked and picks up used plates in a jiffy. The sad part is leaving after settling into that beautiful LazyBoy armchair and hopping on the sometimes crowded elevator( excuse me lift) as the escalators going down are temporarily out. First Class all the way.

It was my first time at the BA First Lounge in Terminal 5 at London Heathrow. I'd say it was a…read morelittle over a 4 star experience, but definitely has the potential of being 5 stars. We didn't have a whole lot of time between connections to order from the QR menu which could have made this review higher. First of all, it's a modern looking lounge with great accommodations. I love that they have a row of private & clean restrooms that have their own sink and scented diffusers. They are very spacious with no unpleasant smells that I could detect despite it being a public restroom. It appeared to be very well-maintained. The coffee & tea bar was a huge highlight. It had French croissant pastries and Union Hand-Roasted Coffee. It was the best part of the lounge in my opinion. The views of the runway were also wonderful. We saw some very large jumbo planes taking off and landing from our comfy seats. It was a relaxing lounge. We were there at breakfast time. The breakfast bar had a good variety. It could have been better had the English muffins been toasted. I'm not sure why British Airways doesn't have toasters in their lounges. What's the point of having butter nearby? I tried to make a bacon roll out of it, and it just didn't work for me. My husband asked if there was any way to toast it, and they said no. So, they won't toast it for you. I did see other rolls there that may have been a better choice but I'd already placed the muffin on my plate. Other than that, it was an okay buffet for a British breakfast. I didn't see the ice cream cart that everyone talks about. That may be because it was too early for that. There's a good selection of alcohol as well. I have a feeling that ordering from the made-to-order menu is the way to go here, and especially if they have that Loch Fyne salmon that I had on the way back from Edinburgh. It was still a nice upgrade from the typical British Airways Lounge. Hopefully I can update this review again when we return.