Over half my wardrobe is from JJill. I've gotten to the point I rarely shop outside this store…read more Everyone who works there is friendly and helpful. If they don't have the article of clothing I want in the store, they are more than happy to order it for me! I can't say enough good things about this store and staff.

Shout out to Kaitlyn who went out of her way to track down a pair of jeans from another store and…read morearrange to have them shipped to me. She is an extremely pleasant and helpful sales associate!

Wow, what a beautiful store. Knowledgeable staff. They make…read moreyou feel comfortable. You can tell they're the ones who do this day in and day out. I didn't have anything specific I was looking for, told the gal what I liked, and everything she brought out fit my body so well. I walked out with two beautiful bras and felt so good after I left. Thank you

I live in Texas, and each time I go through Kansas City, Birdies is a must-stop destination. I have…read morepurchased several bras/panties and sets, as well as additional lingerie and fun accoutrements. The pieces are beautiful and high quality, and as a small frame woman with curves, I am able to find sizes to accommodate my unique nooks ;) Historically, shopping for lingerie has been stressful, but here I feel I can invest in pieces that fit well and look fabulous. Love this spot!

Always A+ experience shopping!…read more All salespeople friendly, personable and helpful! Great finds as always!

I stopped by here on Sunday and the store has a great variety! The home good section has the best…read moreselection I've seen at any other store.

love this location! the employees are so nice and their selection is above par. this is now my go…read moreto, and as someone who pretty much only wears things from altrd state, i'm a trusted source.

Excellent customer service! Incredible selection! We are so impressed! My daughter loves this…read morestore. I love that the sales associates treat her with such respect. What a great shopping experience!

Stopped in this Madewell to browse around when in the area. Found a cute pair of jeans (Perfect…read moreVintage Straight Jean in Meaford Wash: Seamed Edition $138) but the 25 seemed baggy and I was told they'd stretch a bit after wearing them so I needed a 24. The staff here are so helpful, nice and friendly. It turned out the gal helping us actually opened my home store in Studio City, CA. She gave them a buzz and they had a pair in a 24 that she put on hold until the end of the week for me. What I love about Madewell is you can donate a pair of jeans and receive $20 off, which is always nice. I also had my $25 off birthday month coupon so I went to scoop up my pair after returning to LA. Great store with quality staple pieces. Affordable non designer denim that is just as cute as your fav high end splurge favorites and always super comfy too! I am a wee bit concerned that we are lying to women about their waist size nowadays because I'm fairly certain in no lifetime do I actually wear a 24, I'm petite but athletic and they fit perfectly. Maybe less sweets is actually helping snatch this waistline of mine ;) In all honesty though, Madewell denim is a bit more forgiving than other brands due to their elasticity aspect. All in all, great store with nice pieces. I have their t-shirts, denim, dresses, overalls, neck scarves, socks, it's all great stuff!

Dog friendly store, nice staff and well stocked. Found many items that I saw online. Big fan of the…read morebrand. They are taking measures during COVID to manage guests and shoppers well.

The clothing is gorgeous and so well made. The employees were all smiles--like they actually love…read moretheir jobs (imagine that!). I wanted one of everything, literally. Jeans, tops, dresses, shoes--they've got it all. I will definitely be back

There was horrible service, the employees practically ignored us the whole time, I was going to buy…read morea bracelet and I went to the checkout and waited for around ten minutes in that span, every employee ignored the fact that I was waiting to check out all the employees where walking around literally doing nothing and side eyeing me just waiting to buy my tiny bracelet and mind you there where at least 5 employees ignoring me purposefully, I also noticed one of the employees was just trying on clothes on the job, I also felt extremely judged the second I walked in, which is weird considering I want to purchase some of your items, and you are making me feel not welcome, it should feel like a welcoming environment. I will not be coming back ever again.

On our way out of town, we need to stop in to do an exchange of three big and tall button down,…read moresemi casual shirts for my husband. The service was excellent and very attentive! Perfect timing too because many of the shirts that were short sleeve were 50% off and definitely a great value. This store is one of the very few that carries 3XLT at a good price. If you've never been to the store or haven't been in quite a while, do yourself a favor and just go!

Service was very attentive. I only give this 4 stars because of the limited inventory...go online…read morefor a huge selection. Good value for larger sizes. I thought it was closed because the front windows were so dark.

This particular location always has great sales! It's kind of hard to maneuver around in here how…read morethey have it set up, but it's still one of my favorite stores! I like how they have the men and children's section upstairs. Makes it easier to shop.

Very disappointing experience at H&M on the Country Club Plaza in Kansas City…read more I was shopping and had spent about $70 when I urgently needed to use a restroom due to my disability and spinal cord damage. I explained my situation to the employee checking me out, but was refused access. I went down the street to use a bathroom, but unfortunately ended up peeing myself a little on the way, which was extremely humiliating. I then returned to speak with the manager. I explained that because of my disability, I cannot always wait when I need to use the restroom. She told me, "I don't know what to tell you. We don't have a public restroom." I tried to educate her that turning away a disabled person who may not be able to make it to another business is something she should be ashamed of. Her response was, "Well, I'm not." I explained that I was asking for a reasonable accommodation because of a medical necessity. Instead of trying to help, security was called. I asked the manager for her name so I could file a complaint, but she refused and walked away. The employee behind the counter then told me they were calling the police and that I would be arrested if I didn't leave. I understand H&M does not have to provide a public restroom to shoppers. However, the ADA can require reasonable modifications for disabled customers when medically necessary. I left feeling humiliated and deeply disappointed by the lack of compassion. Disabled customers deserve dignity, understanding and reasonable accommodations.