Love this place! All the employees were extremely friendly. I wish there was private mirrors in the…read moredressing rooms but I love the sitting area in the middle of the store.

I had an issue with a coat that I had bought however the customer service was absolutely amazing…read moreand helped me with the problem! I will definitely be shopping here again after that experience!

The staff is awesome- very nice and very helpful but not overbearing!…read moreGreat up to date items. New product arrives all the time. Great shopping and safe with masks- hand sanitizer and clean pens!!

Love coming here when visiting. Great selection of high quality clothing! Alysa and the other gal(…read moresorry can't remember your name but super sweet as well) stayed late so I could continue to shop. Look forward to coming back!

One of favorite places to shop here or the plaza!…read more Smells so good when you walk in. Greeted with enthusiasm to see me. Asked if I needed assistance while I looked over shoes. The sales associate chatted me up when she saw my taste led me to last pair of jellies... in my size. Sayless! I swooped those up and continued to shop. Need a fitting room started. No problem. If they see your arms are filling with items, assistance is prompt. In the fitting room, more attentiveness to my needs and compliments to me on my choices telling me how good I look! Love it! I'm done for any authentically positive shopping experience... it's a periodical thing here!

I walked into the store in pants, however due to the incredibly busy day I left the tags on them by…read moreMISTAKE. After doing a return and wandering the store and being stopped because the store was closing and they had already locked the doors the woman accused me of stealing the pants. She asked if I wanted to pay for them even though I walked through the doors in them and there wasn't a sensor on them. The woman doing the return as incredibly kind but the woman who accused me of stealing the pants was rude and as a former retail worker you're not supposed to handle a situation like that. Not impressed

One of my favorite places to shop or stop in to see what's new. The employees here always friendly…read moreand very customer service oriented. the clothing, here is a little more expensive, but the quality is always great, and they stand behind their products. I have many items from here that are several years old and will last many more years.

Overpriced and customer service is lacking tremendously. I will never spend money here.read more

Over half my wardrobe is from JJill. I've gotten to the point I rarely shop outside this store…read more Everyone who works there is friendly and helpful. If they don't have the article of clothing I want in the store, they are more than happy to order it for me! I can't say enough good things about this store and staff.

Shout out to Kaitlyn who went out of her way to track down a pair of jeans from another store and…read morearrange to have them shipped to me. She is an extremely pleasant and helpful sales associate!

Always my go to boutique when visiting Kansas City. The staff has always been so friendly and…read morehelpful. They have the cutest clothes and are very reasonably priced.

I thought I'd put a review, a recommendation for women who are over 30. This is a cute boutique,…read morebut for younger women. It's 63, I don't get into short tops or skimpy outfits. For the younger girls, that would be great.

I'm not sure if it's a WHBM policy, but if you're under 50 years old the staff will pointedly…read moreignore you. I went in today for a look around and to try on some jackets - the staff helped every other customer who came in but didn't even address me (I'm in my early 20s). Horrible profiling & this is not the only location I've experienced this at.

The staff at this location are very welcoming and helpful. Honestly just having nice, helpful staff…read morethat make you feel welcome is more than half the battle.

I just had the BEST experience at this Buckle. The employee, Jade, made my day!! She was helpful,…read moreso kind, and FUNNY! Thank you Jade!

Employees were super nice and helpful, their online selection has a wide variety of sizes of their…read morein store products. For $6.99 you can ship it to your house or for free ship it to the store. I ordered two pairs of pants and was able to get a size I don't find very many places. They placed the online order for me. It also has a nice, clean, and orderly vibe.

I love this store. I first learned about Brighton when I got a super cute wristlet and earrings…read morefrom here for Christmas. Upon receiving my gift I ran over to see what else they had at the Leawood location. I have been addicted ever since! All of their stuff is super cute. The sales ladies are very helpful and attentive. They even offer you a bottle of water! The accessories run on the pricey side.

I went into the store to exchange a gift I received for Christmas. I was followed around as if they…read morethought I was going to steal something. I was the only customer with 3 clerks there. Only 1 took the time to actually help and she kept asking what I was looking for, when I told her, she had no clue where to find it. I gave up and asked if there was another store in KC.