was sold a counterfeit bag, when i brought it to the associates attention, she seemed very…read moreunapologetic and even seem like she was accusing me of lying. clearly (under further inspection; i had originally just trusted the store) this is FAKE! buyer beware.

Style Encore is my go-to store when I'm looking for excellent quality, previously owned clothing,…read moreshoes, and accessories at reasonable prices. I've also taken my own no-longer-wanted, gently used clothing, shoes, and accessories to them and received cash for the items they selected for resale. I almost always find something new to me that I love when I shop there. Highly recommended!

This store is truly one of a kind. My friend and I went in there last night; it felt like a Magical…read moreWonderful . The displays are exceptional. The owner is knowledgeable about her stock and makes helpful suggestions. Also; she is just plain fun to talk to . Clothes are cute and timeless. A low key elegant look. The dish towels are worth the trip...so funny to read. This was our second trip to this store ...and we are going back . We are both pleased with how the clothes look, and fit after several washes.

This boutique has AMAZING service and super cute clothes. I was leaving town the next day and Amy…read morehelped me find a perfect outfit to take!!! Stopped by to just look and found lots of options!!! She went the extra mile to make sure it was perfect!

OBSESSED with this store. You could not find kinder people who remember your name and truly care…read moreabout your day and shopping experience. They have always been kind to me and my fiancé (and our pup) every time we come in. I was nervous coming into the shop for the first time since I ride that line between standard and size. They quickly eased my mind and made the store relaxing and welcoming and had several options to accommodate me. I now have a good amount of items added to my collection from this store and look forward to my visit every time!

I had a great experience at this boutique during a hot day at the farmers market. I honestly needed…read moreto get some AC relief and I slipped inside. To my surprise I had just entered a cute and trendy boutique! I ended up shopping and found a few pairs of pants, a cute dress and I'm ready to go back for more! They had some great deals on the clearance wrack as well. The girl working there was very sweet and helpful to all the shoppers. The only tip I could give them is that the dressing area is enclosed by a curtain and that's it. Its right there in the shopping area so I kinda scrambled undressing and dressing bc it does feel a little exposed. It was a fun unexpected shopping adventure. Clean, pretty store and nice employees in a very cute part of town. It's lovely.

One of our favorite places to shop. Feeling valued in retail is such a lost trait. The Nigro family…read moreand team still uphold the standard of long ago: You don't have to need something to want to go there and feel like a valued customer. Authentic eye contact, calling you by name, suggestive selling, it's all there.

The most helpful staff. This place exemplifies what customer service should be. Love this small…read morebusiness!

Fun and trendy. Fabulous selection and incredible customer service. Love this place. Thanks Kat…read moreand Susan!

I bought 2 items one day and tried a dress on that was 132.00 dollars that I said I was going to…read morethink about, I wasn't sure about it. So I decided that night to go back and try it on again to decide for sure and they said it was gone, it wasn't even 24 hours later. The owner of the store helped me this time and told me she could special order it and I asked about returns, since I wasn't sure about it and she said that I could get merchandise credit but they didn't give cash, I said fine because I could find something else to buy. Then she said they were having a trunk show from this designer in 2 weeks so I could wait for that and she wouldn't have to charge me shipping, but when I was looking on their website it said free shipping over 100.00, so it was for their benefit, not mine , another lie they told me. When I tried the dress on at home I decided it wasn't that flattering and I didn't want it, when I tried to take it back the 2 women working ,one of whod had helped me when I bought it, told me there were no returns on special orders, and the owner who had told me when I bought it that I could get store credit now said I could not return it at all. So they lost me permanently as a customer, I don't shop anywhere with such bad customer service and return policies, there are way to many other great stores to choose from, I really didn't even like the store very much it was hard to shop for me and you obviously can't trust what they say. I WILL NEVER GO BACK

Listen- I was born…read moreand raised in Austin, Texas so I know consignment shops to a "T". After moving to Kansas City I quickly scoured the town for the best in the area-and headed off to several in both Westport and Overland Park that Yelp claimed were some of the best in town. This shop, however, is BY FAR heads and shoulders above the rest. When you walk into this store everything about it screams upscale, chic, modern-yet-vintage boutique. The decor is perfection (and something I always promise I will try to craft for my own home) and the window displays are perfectly styled to give you an idea of the season's trends and the store's offerings. The owners/staff are also the most welcoming, friendly bunch I've ever had the pleasure of meeting. (I can tell you I've walked into Ditto and Clothz Minded several times and never once been told "Hi" or treated like a valued customer. ) And if the initial greeting doesn't sell you-try plucking something off the rack and wait to see how long it takes one of the owners or staff to offer to place your items in a fitting room for you a-la-Free People and other high end boutiques. THAT'S customer service, my friends. As far as some of these negative reviews go-I'd like to remind everyone that one of the most important parts of owning a store like this is knowing your buyer. They can't buy everything you want to sell them-they'd hemorrhage money like crazy if they purchased everything people bring in. If the put forth the money for purchase-they need to know the item is going to have a buyer. I know it's hard to walk into a store, hopeful that you will receive a ton of money for items you no longer want. But unfortunately if you no longer want them you have to realize there's a good chance that others won't either. And it's Revive's job to make that tough decision so when I - as their buyer - go there looking for new fashion finds I'm not slapped in the face with ten year old GAP pieces that were on trend in 2009 or a plethora of forever 21, american eagle and other teeny bopper brands that have no place being in the wardrobe of anyone over 15 (I'm looking at you Ditto. *glare*) And this is why I can't say enough great things about this store. ALL of the clothing I've purchased has been on trend, in perfect condition (sometimes NWT) and sold at MUCH better prices than online retailers or other local consignment stores. I've walked out with Free People and Marc Jacobs for under $10. I've purchased a $1000 limited edition AUTHENTIC Coach bag from them for $350 after discounts. And EVERY time I visit I purchase at least one jewelry item that the owner has specifically purchased a gold and silver version of to sell in the store (if the silver version is out-I've probably gotten there before you. :D) And that says a LOT about this store and the owner's understanding of the fashion industry. As a buyer I feel like this store was MADE for me. Do I like everything they have on the racks? No. Do I walk in every time thinking "Ugh, this is my favorite store and I'm about to do some damage?" Yes. Do yourself a favor and give this shop a try. Don't let the negative reviews fool you-this place is a gem that'd I'd completely miss if I ever left KC. * And in response to the lone review about the replica bag-do homework before ever purchasing something from a brand like Louis Vuitton or Coach that is known to be easily counterfeited. If you are ever unsure and authenticity is of great concern to you-I'd recommend checking out readily available online guides to assist you in your purchase. Revive's owners are human-good fakes happen to the best of us.

Yesterday, I dropped off a mix of clothes. The girl was nice, told me my clothes would be reviewed…read moretomorrow, and to come when I receive a text. Fast forward to today: I receive a text message saying my clothes have been processed and I have an offer ready. Excited, I arrive at the store, only to be told that they are looking for fall clothes. They told me to bring my clothes next year. No offer was given. I'm sorry, but it is not good business to tell someone that he/she has an offer ready, only to not receive any money at all. Additionally, there were clothes I brought that, with the right accessories, such as a shrug, could easily be fall clothes because of the colors. At first, I told them to donate my clothes, but after giving it some thought, returned and took them back. I wish the girl yesterday would have told me they are only accepting fall clothes. I would have gone through the box and pulled out the fall pieces right then and there. Instead, I feel like they didn't go through the box in its entirety and my time as a customer was not valuable to them.

Loooove it here! Anytime I make my trip up from Tulsa, this is my first stop. I always find…read moresomething really cute here. And the owner is the absolute sweetest. Run, don't walk here!!

I found this shop while looking for a clothing store that is LGBTQ+ friendly as I was looking for…read moresomething to wear to Missie Bs. When I went in there, I was greated warmly and treated the same as any other client. While I was there, I was given several items to try on and given honest opinions on how they appeared. I've been back a few times since and each time I felt completely welcomed. While some of the items are on the higher end of the prices, they are worth the price and I will be back to pick up more for my collection.

I discovered Halls when they were still located at The Plaza and I fell in love. It's my kind of…read morestore if I had unlimited amounts of income! They were one of the few stores that carried 7 for All Mankind jeans at the time, now days they don't carry many, they have picked up some new designers. They have since moved to Crown Center area and reside on the upper floor. It makes me happy just walking in this store, customer service typically says hi, asks if we need anything and has always offered to help. My favorite associate is Paula, do yourself a favor and find her when you arrive and have her help/support you. As any higher end retailer you can expect to pay top dollar for name brand designers and service. I like to buy more timeless pieces so I don't mind paying extra for jeans that I keep for 15+ years or tops that last through the trends. I do enjoy their sales, when they have them. I recently bought my first piece of Tumi luggage from Halls, they honor the Tumi sales that are held online. The sales associate knew all about the luggage and helped me find the perfect piece. If they don't have something in your size at the store they are more than happy to ask their sales team to order it, they will call you when it arrives. They also offer alterations, these can be free depending on the work that needs to be done. They have make-up, a cafe, shoes, purses, luggage, women/men's clothing and junior styles. Parking is located in the attached parking garage which is free on the weekends and fills up fast! One of my favorite stores in KC.

Since I was being a tourist doing tourist things decided I should look for tourist wear and why not…read moreHalls since I had just come from the Visitor's Center hearing how awesome it was. I was expecting a lot larger footprint, especially since this is the only Halls and it was in the Crown Center. They had one section for Kansas City stuff and sadly it was all Chiefs/Royals related. I can understand why they would decided to overload on that but I felt it kind of strange they didn't have ANYTHING else. Not even their own branded merch or barbecue related. I ended up buying something at the airport.