My experience was terrific! The service providers are great! The management team are all so professional!

Ernie at Lucky's auto care is an absolute gem. I walked in without an appointment (normally I would schedule an appointment) because a warning light came on. Ernie found and fixed the problem and sent me on my way. Ernie was polite, professional and a delight. It's so nice to have a neighborhood auto care place so close by. Thank you again for your help today! I absolutely recommend Lucky's Auto care! read more

I was quoted prices for multiple services today, August 11, 2026, and unfortunately, it was not just one or two items that seemed overpriced. Everything I asked about was quoted significantly higher than what I would consider reasonable market pricing. I first contacted this business several months ago after my catalytic converter was stolen. I reached out to ask about pricing for protection for a new replacement catalytic converter that I would purchase myself. The protection they offered was extremely expensive compared with other options I had researched. I returned to the business for a second time today, August 11, 2026, for a different reason. I wanted them to visually inspect two old parts to determine their condition. One of the parts was leaking oil and the other was not. During our conversation, Ernie did explain that the best way to determine whether the parts were actually functioning properly would be to install them on the vehicle and test them. I ultimately decided not to have that testing performed because, after being told that one of the parts was leaking, I was no longer interested in purchasing the set of old parts at that point. More importantly, the pricing I received today was based on the services I was asking about rather than an inspection that established what work was actually necessary. For example, I was quoted $225 for an alignment. From my research and the prices I have found from other automotive shops, I can get an alignment for approximately $100-$150 elsewhere. At $225, that is simply not a price I am willing to pay. The disappointing part is that this was not an isolated incident. The first time I contacted this business, I felt the pricing was extremely high and overpriced. The second time, I had the same experience. After researching the cost of these services and comparing prices elsewhere, I found the quotes I received to be substantially higher than reasonable alternatives. I also left with the impression that I was being quoted higher prices because I am a woman and that the assumption was that I wouldn't know enough to question the prices. If that was the intention, it was a very poor assumption. I do my research, I know what services cost, and I am not going to agree to inflated pricing simply because someone assumes I won't know the difference. Being located in Redondo Beach does not justify charging excessively high prices. A local automotive business should be serving the community by providing fair, transparent, and reasonable pricing, not charging excessive prices simply because customers need automotive services. Another issue with excessively high pricing is that it ultimately puts the customer in a lose-lose situation. When a business quotes an unreasonable price, the customer has to spend additional time and energy researching other shops, making phone calls, getting additional quotes, and potentially traveling elsewhere to find a fair price. On the other hand, customers who do accept these prices may end up paying substantially more of their hard-earned money than necessary. That is one of the reasons I am taking the time to write this review. I want other people to be aware of my experience before they spend their own time and energy inquiring about services here. My recommendation is to get prices from multiple shops before agreeing to any work. Based on the prices I was quoted on both occasions, I personally would look elsewhere. I have no issue paying a fair price for quality work, but I do have an issue with being given prices that are substantially higher than reasonable alternatives. Because of these experiences, I would not return to this business for future services, and I would not recommend it to friends, family, or anyone looking for honest and reasonably priced automotive service. RESPONSE TO OWNER: Your response reinforces the reason for my review. You explained why your shop charges more, but that does not address my concern: the prices I was quoted were substantially higher than prices I found from other legitimate automotive shops for comparable services. You stated that your pricing is standardized and every customer receives the same quote. If so, this was not an isolated quote. Other customers can expect the same overpriced quotes. Regarding my comment about being a woman, I described my personal impression; I did not claim to have evidence proving discriminatory intent. I acknowledge your explanation. Your business is entitled to charge what it believes its services are worth, and customers are equally entitled to decide those prices are unreasonable and go elsewhere. I have no issue paying a fair price for quality work. I do have an issue paying substantially more than reasonable alternatives. EVEN THEN: Your mechanical team lacks integrity and consistently misdiagnoses or fails to fix the actual problem. I also find it noteworthy that your public Yelp response differs from the direct text response you sent me. read more

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I chose this shop because I wanted a professional opinion before purchasing a used van and later returned for additional repairs. Between the pre-purchase inspection, HVAC switch repair, and A/C service, I spent just under $600. One recurring issue throughout my experience was communication and scheduling. On multiple occasions, I was told work could be completed the same day, only to arrive and be told the vehicle would need to be kept overnight or even through the weekend. While I understand that unexpected issues can arise, this happened more than once and made planning transportation and work schedules difficult. The most recent visit was for an A/C system that was not blowing cold air. I paid for an evacuation/recharge service, refrigerant, oil, dye, and Schrader valve replacement. Unfortunately, the A/C still does not blow cold air after the service. After being notified it was working after the service( we never felt cold air), I requested technician notes, pressure readings, vent temperature readings, and any diagnostic information related to the repair so I could better understand what was found. I did not receive the information I requested. My partner and I also experienced difficulty getting responses to follow-up calls and messages. I understand that vehicle repairs can be complicated and that not every issue can be resolved on the first visit. My disappointment comes from the lack of communication, changing timelines, and inability to obtain clear documentation or answers after spending a significant amount of money with the shop. I will not be coming back and based on my experience, I cannot recommend this shop to others who value consistent communication, transparency, and follow-up support. Update: I wanted to update my review now that the situation has been resolved. After my original review, the owner Tom personally reached out and took the time to review everything with me. He acknowledged that there were communication issues during the process and that some important checks should have been performed earlier. I appreciated the honesty and accountability. The shop continued diagnosing the A/C system and ultimately found metal contamination from a failing compressor. They also helped isolate a possible issue with the aftermarket rear A/C system that had been added during my vans conversion. The owner worked with us on the repair cost and provided documentation and explanations throughout the process. The experience was still more stressful and time-consuming than it should have been, and there were several instances where expectations about timing and communication did not match what actually happened. However, I do want to give credit where it's due: once the owner became involved, he made a genuine effort to make things right and see the repair through to completion. The van is now repaired and the A/C is working properly. While the process had its challenges, I appreciate the owner's willingness to stand behind the work and work toward a fair resolution. read more

First time using this shop and it was a great experience all around, five stars for sure in reference to quality of work, price and friendliness. Lucky's will be my "go to" shop going forward read more

Great service and very knowledgeable staff They did a great job fixing my air conditioning read more

This is already my second or third time coming. Truly full service, I've gone for my regular service and recently needed a battery. I need some other things done and of course I'm going to come to Lucky's. The service and ease with which I can get in and out, I love it there. Grateful always for Tom, Ernie, Ricky and the rest of the great staff! appreciate you guys! read more

Wow - the service here is fantastic. I brought in my Porsche Macan for an oil service and engine light. They explained everything clearly and sent me an inspection to my phone with pictures of everything they found. It was so easy. No pressure to buy anything. Ernie walked me through the inspection without making me feel like he was trying to sell me something. It was so refreshing. Normally I take my car to south bay Porsche but now I'm going to come here. Ernie was so helpful. I really appreciate it! Definitely recommend!! Also - as a woman, the bathroom was super clean and the waiting room was comfortable and nice. I felt very respected and comfortable. read more

Ernie and team I honestly can't thank you enough for taking such good care of me. You went above and beyond to make sure I was taken care of, and you had my vehicle fixed in ONE night! After almost 3 weeks of dealing with the Cadillac dealership, you accomplished more in one night than they did the entire time. But what meant the most to me was how kind, honest, and caring you were throughout the whole experience. I truly appreciate you more than you know. Thank you for making a frustrating situation so much easier and for treating me like a person, not just another customer. I'm so grateful I found Lucky's Auto and I will absolutely recommend you to anyone who needs honest, dependable people to take care of their vehicle. read more

I travel all the way from Long Beach for anything that I need done in order to have. It's done there, they're amazing at being proactive and getting ahead of anything that could be a problem, but also amazing at telling me what I do and don't really need to have immediately so I'm never in a state of fear and I'm always feeling like my car is operating in a way that I can trust and rely on... On top of that they're so kind and helpful and I just can't think of any other mechanic I would even consider... Recommend them to all I know And just to add; I have two lines of work and one is as a Mobile conditioning specialist for physical training and the others as a traveling musician so my car is my office and my means for income on all fronts and the fact that I can have the trust and the partnership with the folks there to the degree that I do is something that translates into peace of mind in going into the world and doing my passions and my source of work... Priceless read more

We took our Volkswagen Jetta to Lucky auto care for the first time. They finished before they said they would and under budget. I'm really happy with what they work. They did as well. I highly suggest you come check these guys out. read more

Lucky has serviced my Audi Q3 twice over the past year. It has become my trusted place for auto care. Their team is authentic, professional, and honest. In addition, they offer competitive pricing. read more

I had a sqeeky sound coming from the front of my vehicle. I was quoted an amazing price after receiving a prior quote for almost $1000 more. Hats off to Lucky Auto Care for their fare pricing. When the work was completed, I drove off the lot and heard the loudest metal sound in the bottom of the care. Every time I hit a bump it sounded like something was lose or a tool was left under the hood. I called them right away and it was close to closing so I told the person on the phone that I would bring it back in the morning. I heard the sound all the way back to the shop, I was asked a could of questions, I saw someone drive it off the premises and return. About 10 mins after my car was returned and I was told they could not find anything. I asked the manager to take a ride so he could hear it and the sound magically disappeared. My belief is they left a tool under the hood and it was removed without reporting it to management to save themselves. It's fine because once that awful noise was gone it feels like I am driving a brand new car. This mishap will not stop me from bringing my car to Lucky Auto Care. You guys are amazing!! Thank you for being so kind. read more

Went to luckys with engine trouble. Brian and Ernie were so welcoming, making sure to talk me through everything that was going on. I ended up needing a motor, once the motor arrived I dropped off my Escalade. They were very quick with installing the new motor. I also ended up getting new brakes and rotors all the way around ! Definitely going back for all my future needs. read more

Lucky's Auto Care - Auto Repair Near Me - Redondo Beach, California

Friendly service and punctual. The estimate was reasonable and the repairs were expeditious.

I really appreciate Lucky's Autocare for getting my truck back on the road. Great service, timely work, and a clean, professional atmosphere. They made the whole experience easy and stress-free. I highly recommend Lucky's Autocare! read more

This place has the most honest and generous people. I came in concerned about a noise my car was making and they were able to spot it, inspect it, and tell me exactly what it was. They have great communication. Very reliable and great people overall. I highly recommend. read more

I guess it was OK BUT I find it frustrating that I can grt the same required anit-freeze for $11.99 & they charge $29. I needed 4 gallons!?!?!? I can get the part for $100 & they charge $175. of course they state that their's is better . looking back I should have done it myself. Then they claim I need new brakes & rotors. I checked brakes getting close BUT rotors were fine. I guess overaLl it was O.K . But the trying to upsell (other things also) is frustrating . I went in. For a water pump & ended up costing $1265 ( needed new reservoir also) but then they quoted $3,000 more for other questionable things. I wanted windshield washer sprayer checked also but they forgot. Servic was pretty quick & they coordinated with me well but a little pricey to me. read more

Needed a pre-purchase inspection. Contacted and got scheduled same day right away. Earnie and the team were great everywhere from scheduling to providing the detailed report with pictures and expert feedback. read more

Great experience with Lucky's. Staff was friendly and helpful. I brought my Chevy Bolt in with a tire pressure sensor issue. They solved it without any repair and didn't charge me. They took a look at my car and pointed out some issues I may want to address in the future. I will definitely return to have those addressed. read more

Car was fixed as promised. Ernie kept me updated every step of the way. Cost was well below what a dealer charges. Would definitely go back for future auto repairs. read more

If you are looking for an auto shop that combines expert skill with genuine integrity, look no further than Lucky's Auto. It is rare to find a shop that offers this much transparency in the car industry today. I brought in my 2018 Kia Stinger, and a huge shoutout goes to Ernie. He was incredibly thorough and went above and beyond to explain exactly what the car needed. As a Stinger owner, I'm particular about who works on my vehicle, and Ernie made the entire process seamless and honest without any high-pressure sales tactics. It's clear that they truly value their customers. read more

Took my BMW 430i in for an oil change and they were great; quick, professional service and my car has been running noticeably smoother since. They also gave me a thorough inspection and a clear, itemized quote for upcoming brake work with no pressure to upsell. Appreciated the honest, straightforward communication throughout. Will be back for future maintenance. Ernie is great! read more

Quick and simple to understand answer. It is very easy to communicate with this company.

I brought my 2023 GR Supra to get my brand new BBS LM wheels mounted, balanced, and installed, and they absolutely delivered. Their communication was great from the start, super friendly, and they made sure I felt confident leaving my wheels in their hands. They reassured me that everything would be done using their touchless mounting machine, and they kept their word, no scratches, no issues. The car drives smooth, the wheels look amazing, and the whole experience was stress-free. Definitely a shop I trust. I'll be coming back in the future for any wheel or tire work. Highly recommend Lucky's Auto Care! (ps. Be careful if you have a low car, their driveway is a little steep). read more

Lucky's Auto Care - Auto Repair Near Me - Redondo Beach, California

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Amazing fast quality service, friendly and informative plus super fast repair once authorized! Does a full inspection recommends car maintenance repairs that need to keep in mind. read more

amazing place and good people! honest auto shop. My vehicle will always be going here

Luck's has been great! I've been there twice now with my 2014 BMW X3 and each time the service was spot on! From the access and ease of scheduling online, interaction with the team and value of the service, to the pickup, Lucky's makes it great! I will continue to come back as Lucky's makes it easy to keep my little Bimmer performing as it should! read more

Tommy and his team are great! Transparent about pricing and services, communicative and friendly. Definitely recommend for services.

I really can't recommend this shop enough! They got me in quickly, texted me updates throughout the day, and delivered the car sooner than promised. The front-end staff and techs were incredibly kind and the work was top-tier/fairly priced. My car drives like a dream again. read more

Never been here but the couple times i have called to check pricing or see if they can do something they say they cant i dont know what kind of auto shop doesnt put a tire on last time was about an alternator and they gave me a quote $300 higher then everywhere else def will be skipping the call next time and just searching elsewhere for my car needs read more

As a customer of Lucky's, I am 100% satisfied with the staff and service. From the time I walk in, I am greeted, to when my car is in the hands of qualified mechanics, I remain a happy customer. Their prices are reasonable and equally important, Lucky's will provide a written summary of the service with an explanation. When you leave, you will have an understanding of what needs to be done in the future, all prioritized. read more

I came in for a diagnostic complete inspection for my very old worn out 2014 Nissan Altima. I called in & explained the day before my issues to a gentleman named Ernie & he said come on in. I received the inspection service I requested got started right away & a couple of hours later I got a text list of repairs needed. The prices are very reasonable. It listed what was needed by most important down to the minor things I can possible wait on so I can decide my budget. Ernie kindly went over the list to explain in plain English to me what the issues were and how they affect the car. The workers have friendly faces and demeanors. Oh & the waiting room is clean & accommodating to people that may need to work while waiting. Coffee, tea & water is available with free WiFi & a tv with Netflix & such to watch. I'm recommending all of my South Bay friends & family to come here & get serviced. read more

I took my 2020 Ford Ranger XLT for an oil change. Spoke with Tom via Yelp to schedule an appointment. Tom and guys at shop were professional and explained the services recommended. Good price for synthetic oil and they recommended services needed. Shop was very clean and close to home. Love supporting local Redondo shops. Great service at Lucky's Auto Care! I do still need to get my Rangers ABS bleed, with scan tool, but will do this at a later time. I do have to update them on my past services that were done last year from the dealer, but will be returning for sure. Thanks Tom. read more

Great honest service. Everyone was extremely helpful and the quotes were reasonable. Thanks so much for the service and advice

WOW what a great place for service first the cleanliness and professionalism of the whole staff is amazing, but they completed the work on time and exactly the price that was quoted on top of that they cleaned up the vehicle. I would recommend this place to anybody in the Redondo area very professional. read more

Very helpful staff, friendly, and good communication. I comfortable place to sit and wait and free water

I had a great experience at Lucky's Auto Care. The team was professional, honest, and took the time to explain everything that needed to be done with my vehicle. They completed the work efficiently and at a fair price, and the customer service was excellent from start to finish. It's refreshing to find an auto shop that is knowledgeable, trustworthy, and genuinely cares about its customers. I highly recommend Lucky's Auto Care to anyone looking for reliable automotive service. I'll definitely be returning for future maintenance and repairs. read more

Ernie was great pleasant and patient, so was Tom. Love the staff they were all so friendly. Customer lobby was clean and stocked w/tea coffee n water.. perfect!! Oh and WiFi too. I have since revisited and brought my play mom on board as well for her car maintenance needs!! I have a new mechanic shop now that I trust and I'm actually excited bcs I feel, I WAS NOT, over charged nor made to fix things unnecessarily!! Prices seemed fair!! read more

Honest quotes and reasonable prices. Very welcoming and pleasant staff. Highly recommend!