Please read through - as this review starts off with what went wrong - but finishes with how…read moreincredibly well they MADE THINGS RIGHT (it's long - but a VERY GOOD REVIEW): Our family, along with neighbors and a few of our kids' friends, have made a tradition of spending New Year's Eve at Bowlero Mineola, particularly enjoying the early session from 5-7 PM. Having had such wonderful experiences in previous years, it became our go-to spot not only for New Year's but also throughout the year for playdates and gatherings, even with closer options available. However, this past New Year's Eve (2024) was a far cry from what we'd come to expect. To be honest, it was "a train wreck" with the service received there Unfortunately, the evening was marred by numerous issues: Several of the items ordered never came out - a shortage of plates, silverware, napkins (from the very start)... we ordered a gluten free pizzas as an add-on (my wife is a celiac and has food allergies - and there were very few options for her which wouldn't be cross contaminated... the GF pizza, pretty much made for one - was an added $30) and despite the extra charges - they thought this was to replace the regular pizza which was for the kids... plates were taken away while we were still eating (had to keep a watchful eye if you went up to bowl your turn) and the servers seemed clearly annoyed that they had to work on NYE - and took it out on the patrons with their attitudes, eye rolls and disappearing when anyone would ask for something. The overall attitude of the staff seemed disengaged and unprofessional, making it a disappointing way to ring in the new year. Amidst the chaos, Dylan Davidson, the Operations Manager, stood out. Despite being visibly overwhelmed with similar complaints from many families, Dylan took the time to listen, empathize, and offer a solution. He acknowledged the shortcomings, provided us with his business card, and invited us back to give Bowlero Mineola another shot. His professionalism, kindness, and understanding of the competitive nature of family entertainment venues were evident and appreciated. Last week, we took him up on his offer during a playdate with our son and three other families. With five boys and six parents in tow, we returned for a Sunday afternoon of bowling and fun. From the moment we arrived, Dylan's commitment to making things right was clear. He personally greeted us and ensured that everything--from service to gameplay--was flawless. Despite a packed house with league play and birthday parties, the experience was seamless. Our server was attentive and accommodating, and Dylan, along with another manager, practiced "Management By Walking Around," maintaining a visible presence, checking in with guests, and addressing needs proactively. The difference in service and atmosphere was night and day compared to our previous visit. This experience not only restored our faith in Bowlero Mineola but also demonstrated the power of excellent leadership. Dylan turned a frustrating situation into an opportunity to win back loyal customers. His efforts didn't just ensure a great afternoon for our group but also created a ripple effect: four families who are now excited to return throughout the year. Kudos to Dylan for embodying what it means to go above and beyond. His actions speak volumes about his character and his dedication to customer satisfaction. It's rare to see such genuine care in the service industry, and it deserves to be recognized. Hats off to him and the Bowlero team for turning things around and ensuring we left with smiles on our faces. We look forward to more fun times at Bowlero Mineola and are proud to share our positive experience. Thank you, Dylan!

Like it. Neighbors are nice. Arcade cool. Restrooms clean. Staff friendly and food delicious, got…read morewings.

The music is incredibly loud. There is no bar because it's hiding behind games that no one plays…read more The staff only showed up once for our food & drinks order. Don't order the steak nachos. It's just a dismal plate of chips, runny cheese & chopped hamburger aka steak. Wtf. The bathroom is freezing & no paper towels to dry your hands. The benches are old, some even peeling. The cleanings between customers are nonexistent as our table had someone's chicken under it. The smell of weed coming from outside the back door was disrespectful.

Check their website for posted 2-hr bowling specials. We…read morewent for their Mon to Sun 10 am - 1 pm, $10 pp including shoe rental. Got there by 10:30am which was perfect bec lanes were still available. This time, aside from playing 2 regular games, we learned about and played their short/mini games. They're not for points ranking. You only bowl once then your score corresponds to an option for your "character" or "monster" or where your arrow will land or how much you destroy your opponent's castle. This is good esp for the little kids. Btw, I noticed the background screens now project televised shows/sports; no longer the colorful visuals when we first went there.

Round1 in Hicksville is a large arcade and entertainment complex that covers more ground than most…read morelocations in the chain, and the variety of activities available makes it a viable destination for a group with different interests rather than just a place I end up at. I walked into a building where bowling, pool tables, ping pong, karaoke rooms, rhythm games, claw machines, and pinball all occupy different sections of the floor, and the energy in the space was consistent from the moment I arrived. The arcade is the strongest part of the offering, and this location carries imported games from Japan that I do not find at most American arcades. That is a meaningful distinction for rhythm game players and anyone familiar with the Japanese arcade scene. The claw machines rotate prizes regularly, and the selection of plushies is good, though individual machine difficulty varies considerably and some are more winnable than others. Coming in on a weeknight meant lighter crowds and better access to machines, but it also meant some claw machines were not fully stocked, so flagging a staff member to set up a machine if what I wanted was unavailable is worth doing. The facility is large and reasonably clean, though it gets loud during peak hours and seating for adults who are not actively playing is limited. Weeknight visits offer a noticeably more relaxed version of the same space. For a group activity destination on Long Island, Round1 delivers on variety and energy, even if individual elements like claw machine consistency have their limitations.

Fun Day Sunday at Round 1 was so much fun! Our family loved the Minecraft video game by one of the…read moreentrances. We also loved having our pic taken at the Disney theme photo booths. Luckily we were able to claw some stuffies, some key chains and win some prizes! We got a total of 1,138 tickets which we will save for next time. Round 1 will always have a special place in my heart. Our family loves creating so many memories there. I will definitely recommend Round 1 to family & friends. Two thumbs up from me!

We had a party and they gave us free food refills and drink refills. The wood tasted like it was…read morefreshly made, and the service was spectacular. Then, one of the lanes malfunctioned. They fixed it swiftly and gave us an extra free 30 minutes of bowling. Defined will be back here again!

Decent affordable bowling with friendly staff. There's specials for unlimited bowling which I…read morechose. Small American cuisine and alcohol menu. I only ordered a mock tail and funnel cake fries. The dragon fruit lemonade was tasty sweet. The bowling balls may be damaged but there's plenty of spares. The pin machine kept malfunctioning as well as the score monitor. Kept giving extra turns for last bowler. Some unlimited games may be inaccurate. If pin machine malfunctions, hit call button via control pad for staff assistance from intercom. There's two sets of wash rooms either lane hall. Great affordable bowling along with free parking.

Great service!! The bartenders here are the best. The food is also good. Will be returning soon.read more

I wanted to share my positive experience with my son's 2nd birthday at Dave & Busters in Westbury…read moretoday . I had about 50 guests and we rented the Billiards section & bowling area along with public access to the game arcade. We had their meal package of 5 apps + added the nachos bar. We also paid a bar tab + provided arcade game cards for our guests who wanted to play. It was honestly an amazing party. It was great to have a home base of billiards/bowling which is a quieter section, after being in and out of the arcade. Many people were impressed with the food. The areas were spacious & clean. Drinks were great as well. Karen, the events manager is amazing. She understood me and my vision for my son's party. She always responded extremely fast via email with great details. Owen, the manager of the party was fantastic- always present and everything I needed was easy for him to help with. If you have a party, request Si for your bar- he's super friendly and a great bartender. The server we had was so attentive and kind, her name was Marina, and she helped keep my party on schedule and everything was so neat & tidy. At first I was hesitant to have a summer birthday indoors at a game arcade with mostly adult guests. It was the best decision to do this. Adults had a blast, so did the few kids. I highly recommend Dave & Busters for your next event.

We visited Bowlero in East Meadow, NY last Saturday night to take advantage of their unlimited…read morebowling special after 7:00 PM, which includes shoe rental. On paper, it's actually a pretty good deal for a Saturday night. Unfortunately, our experience went downhill almost immediately. The first thing we noticed when we walked in was a large pile of bowling shoes on the counter where guests check in and pick up their rental shoes. It gave the impression that the center was disorganized and that basic housekeeping wasn't being kept up with. When it came time to get our rental shoes, my spouse's pair was fine, but mine were in terrible condition. The employee initially tried to give me a larger size than I wear, although to his credit he did find the correct size. Once we reached our lane, however, I discovered just how worn out the shoes really were. They had a spot worn so thin that it looked like it would soon become a hole, and the shoelaces were ripped. Shoelaces are inexpensive, so there's really no excuse for leaving rental shoes in that condition. Since rental shoes are required to bowl, I didn't have much choice but to use them. As we settled in, we noticed more signs of neglect. The flooring near our lane had a noticeable tear that had not been repaired. Even worse, every time I sat down in one of the chairs, it slowly deflated because it had a hole in it. These are basic maintenance issues that should have been addressed long ago. The bowling itself was also disappointing. The lanes appeared to be heavily oiled, making it extremely difficult to throw the ball consistently. We don't own our own equipment and used the house balls, but they became so oily that our hands felt greasy after almost every frame. We actually left deciding that, at the very least, we're buying our own bowling shoes and a towel before our next outing. Overall, we left disappointed. The unlimited bowling special is a good value, but it doesn't make up for a facility that feels neglected and poorly maintained. With better upkeep, replacing worn rental shoes, repairing damaged seating and flooring, and paying closer attention to lane conditions, this could be a much more enjoyable place to bowl. Right now, though, it feels like a bowling center that has simply been allowed to deteriorate over time.

Amazing fun experience at Bowlero East Meadow! Food was delicious. Staff was extremely helpful to…read moreour private party. It's a very clean environment. Arcade area is great for children and adults. I had a wonderful time.

It was a nice mini golf course that's glow-in-the-dark. It is conveniently in a space that also has…read morean arcade. It's good in case you get tired of golf and want to do something else. The golf courses were pretty cool and it gets more fun as you get to the end courses. I also enjoyed the arcade although I didn't really score well enough in the games to get a lot of tickets for cool prizes. Lol. We came here on a Sunday evening and it wasn't busy. They also take credit cards so that's good

Monster Mini Golf in Garden City is so much fun! Their Mini Golf Course is HUGE, and…read moreglow-in-the-dark! Make sure to wear something white or neon so that you "glow"! Haha. They also play really great retro music, which adds to the fun. There is a good variety of arcade games, ranging from traditional Skee Ball to Virtual Reality games. Some games are more fun than others, and games prices also vary. Prices are reasonable; there are different game combos you can purchase, depending on what activities you'd like to do. They also offer party packages, so if you're looking for a venue for a kids party, this is a fun place to host a party. (See my photos for games prices and party prices). Note that there are lockers where you can store your belongings, if you don't want to carry them around. *** The entrance to their parking lot is very easy to miss, so drive slowly while looking for their parking lot entrance...or you'll wind up going around 3 times like me, before you finally find it! lol

This place was absurdly awesome. We happen to have the whole place to ourselves. We went for axe…read morethrowing (first time), and although i sucked at it, the workers were there to give pointers, visuals, and different games to try. We loved it, and i would highly recommend checking them out. I would love to try the human foosball (larger groups) or plate smashing. They do not offer food, but you can purchase candy bars, chips, and waters or other drinks. I know we will be back in the future with a group of friends.

Fun time with friends, the host, taught us well and gave us different games to play. Overall a cute…read morelocation and fun time

We had such a fun night at AMF Lanes in Syosset celebrating our seven-year anniversary event for…read morework! The whole vibe of the place was energetic and perfect for a big group outing. From the moment we arrived, the staff was incredibly accommodating, making sure our lanes were set up, food came out on time, and everyone was taken care of. The food was surprisingly good for a bowling alley hot, fresh, and perfect for snacking between games. You could tell the team there knew how to handle big crowds and keep things running smoothly. The bartenders absolutely killed it last night they were nonstop busy, but still smiling the whole time. I'll admit, we probably drove them a little crazy with how many rounds of shots we ordered, but they handled it like pros. They were total sweethearts, keeping the drinks flowing and the energy high even as we got a little tipsy and loud. It really added to the party atmosphere and made the night even more memorable. Between the drinks, laughs, and friendly competition on the lanes, it couldn't have been a better way to celebrate our milestone. Everyone had a blast bowling and cheering each other on. The staff made us feel welcomed from start to finish, and I can honestly say I'd love to come back here again whether it's for another company event or just a fun weekend night out with friends. AMF Lanes Syosset definitely knows how to deliver a great time!

Their website says you can't make a reservation before 4pm but that if you come in, you can get in…read morea line to play. We arrived at 2:30 and were told 1 hour. 1 hour comes and goes and I'm told that now multiple reservations have been placed in front of me from online. I see that 4 lanes are sitting empty and I ask if we could just bowl for 30-40 minutes because now my kids are melting down. They say we can't because they need to stay empty for the 4pm reservations. They need to come up with a better system.

So much fun.. Came with 4 kids and they all had a blast. Great selection of arcades and games. Will…read moredefinitely come back.

What a scam! We signed up our son for their camp and at 4:30p the Friday before camp they told us…read moreit was cancelled. This leaves our family in the lurch with no chance to find an alternate solution in time for Monday. When I called the manager he said they could have waited until Monday morning to tell us. If this is how they do business, you would be well advised to avoid them. Your family means nothing to them!