The Cat's Meow Inn truly is the Four Seasons for your feline loved one(s). I had never boarded my…read morefurbaby before and being somewhat of an overprotective mother had always preferred to have Hana stay at home with a trusted friend or family member rather than take her somewhere to be cared for while I traveled. But due to changing circumstances, I had to consider boarding recently. Sifting through the options on Oahu was daunting, but one choice stood out: The Cat's Meow Inn. From the very moment I inquired about boarding to even after my Hana was returned to me at the end of her cat staycation, Heather and Jamie of The Cat's Meow Inn showed me and Hana what superior service is. If you have never boarded your precious feline before and need to, The Cat's Meow Inn is the very best choice you can make! Read on for why. Heather is very thorough and her attention to detail in screening me and my cat was exemplary. Her process assured me that my pet would be entering and staying in only the most safe, clean, healthy, and supportive environment. The Cat's Meow Inn is the ONLY 24/7 cats only boarding operation, which put my mind at ease knowing that someone would be with my animal in the event of an emergency and also that my pet would not be traumatized by the presence of other four-legged species. (Let's face it, cats are the most singularly discerning of domesticated pets. Sometimes, even I wonder why she lets me stick around.) In addition to safety, sterility and round-the-clock security, Heather and Jamie do their utmost to provide a luxurious, spa-like experience for your pet. I received daily photos and text check-ins from Heather (all-included in the daily cost). Hana stayed in a private, spacious and cats-only environment on a memory foam cat bed (no cages!!) with bird and gecko TV, playtime on some really cool cat furniture, and was given lots of loving attention from Heather and Jamie. (I'm a little envious ...) Heather and Jamie also provided free pick-up and drop-off! I think Hana got a better vacation than I did! And all of this comes at the low fee of only $25/day, far below the other boarding facilities in Honolulu who offer less, have several restrictions, and charge a far heftier daily fee. I am now a firm supporter of cat boarding, but will only choose The Cat's Meow Inn. I am so grateful to Heather and Jamie for their amazing accommodations, high standards, and superior customer service and hospitality for Hana. I was really very stressed about how I was going to solve the care issue for my Hana and The Cat's Meow Inn took all of that stress away. If you are considering boarding, do not hesitate to book with them. You and your feline will be glad you did. If I could give them 10 stars, I would!

Extortion at its finest…read more No, Heather, I've never personally spoken to you, but my partner has--for hours. Apparently, you mistake paying clients for an open-mic audience to fill the void of your own social life. The only reason this isn't a zero-star review is because our cats came back completely fine both times, and your husband was actually pleasant. For professionalism, however, you get negative 4.7 billion stars. This goes far beyond the uncomfortably long hostage situations you disguise as "information verification." Back in March, we booked you for a month-long stay in June 2026. It was close to $2,000--not pocket change for us. So imagine our absolute bewilderment when, exactly two weeks before we were set to leave the country for a month, you asked us for a $1,500 loan. What a wild, unprecedented business model: soliciting a Paycheck Protection Program loan directly from your own patrons. We aren't here to keep your business afloat. I actually know exactly what the money was for, but here's a thought: maybe just raise your prices? Though, honestly, I find it hard to believe anyone is going to pay a premium to listen to you babble. After a long discussion, we decided we couldn't fund your personal requests. You assured us it wouldn't be an issue if we declined. That was after two separate phone calls begging for cash, during which you actually offered to "just run our card on file." You know, the emergency credit card you required us to leave with you. The sheer audacity to suggest violating our financial trust like that is staggering. My partner was understandably stressed as our departure grew near, but I gave you the benefit of the doubt because I try to trust people. Then came the barrage of six or seven texts still chasing the money. It was desperate, unhinged behavior. Predictably, exactly seven days before we left the island, you canceled our reservation. Fortunately for us, your behavior was so alarming that my partner had already canceled that credit card and scouted your competitors. One of them took us in last minute. If you want to run a business instead of a predatory text-thon, I suggest looking up the definition of boundaries.

Hi can't say enough good things about the Cozy Cat Lodge!!…read more After a horrible experience with The Cat's Meow Inn, in downtown Kailua, which basically left us in the lurch, and the wife traumatized, and now with a 24 hour clock ticking down on a flight out of the country, we called Cozy Cat Lodge. I wish we would have just skipped the whole Cat's Meow Inn months-of-waiting-only-to-be-dropped ordeal, and just called Jan first. Live and learn. Jan is the very gracious and kind proprietor of the Cozy Cat Lodge, Kailua. Within minutes of The Cat's Meow dumping us on short notice, Jan had put our minds at ease. With basic vet admin details already attended to we were able to drop our kitty off the next morning and make our flight. Cozy Cat Lodge is open and airy, with comfortable, individual enclosures within a secure, screened, well-protected area. At the foot of the Pali, in a quiet, nice neighborhood, it's open to fresh breezes and the sounds of birds. Jan is easy to talk to, professional, on top of the details, very kind, knowledgeable and is as much in love with cats as we are with ours. I didn't worry about our cat or her care even one time, even on this last extended visit out of the country. And I'm a very nervous cat-parent. I'm a loyal customer!!

Big Mahalo to Quijana B. for recommending the Cozy Cat Lodge!…read more I'm in the process of moving out of my "no pets allowed" apartment building into a place that is pet friendly and needed to find a cat hotel while the landlord showed the apartment to new tenants. I contacted Cat Lodge owner, Jan, by email and she was prompt to call me the next day. Before dropping off my cat, she arranged a time for me to stop by and check out where he'd be staying. The Cozy Cat Lodge, on a quiet street in Kailua, is on Jan's lanai (sheltered and protected from the elements) so the cat guests have fresh air and can bird watch. Cats have spacious 'suites' with cute names; my kitty is staying in the 'Blueberry Suite' and he's got both a garden and pool view. The suites and areas for the cats are well taken care of, there are no disturbing smells and their litter boxes and eating spaces are clean. She had a number of cat guests when I visited and they all looked at ease with their temporary home. If you're boarding more than one cat, Jan places them in a bigger suite. The suites give them ample room for rest and play. During the day, Jan lets the cats into the playroom individually (or together if they're from the same family). The playroom has cat condos and chairs for playing or lounging. Jan inquires about feeding instructions (you supply your own food) and she gives the cats treats at bed time. And, she's not setup for visits, but she let me come by to check on my cat since he's on an extended vacation (15 days) and I miss him dearly. I was stressed out about leaving my beloved cat in the hands of a stranger but after my pre-visit, drop-off and visit during his stay, I'm confident I've left my baby with the right boarding company. Check out the Cozy Cat Lodge website for rates, boarding contract, etc.

I recently had kittens to be fostered and DJ took them right away. They were bottle babies and she…read moreis knowledgeable about that. I attended an adoption event at the Petco in Kapolei where HCF had several kitties to be adopted. Everyone was kind and helpful. I wish this organization much love and luck!

Very helpful and informed people who brought kittens from the foundation needing adopting at petco…read more We lost our 14 year old cat to cancer and started looking for kittens and we saw how healthy and active these kittens were. We talked with the people at length and they were extremely informative about all the kittens personalities. The kitten we selected is active and extremely affectionate. Obviously he had very good care. I think the Hawaii Cat Foundation does a great job for our community. As with any pet adoption you have to be willing to be honest about what your needs are and the kind of personality you require in a cat. My husband and I couldn't be happier with our interaction with the Hawaii Cat Foundation. I have been able to text and email with questions and received quick and courteous responses.

We have never boarded our three cats before. They are indoor and outdoor cats, but we needed to get…read moresome house renovations done and we couldn't bring them with us. We decided to try Cozy Cat Lodge in Kaneohe for a few days, and we are really glad we did. The place is a little hard to find at first. Near the entrance there is a three way fork. The gate on the left leads to a farm. You take the middle road, which is a dirt road. Cozy Cat Lodge is the second house on the right with the Cat Cozy sign on top. The owner, Nani, had a three tier cage so that our three cats could be together, but still have their own space. She also added boxes inside, which our cats love. Our renovation took longer than expected and we had to change our cats' stay with Nani a few times. She was very quick to help us each time and was very accommodating. The rate is $25 plus tax per cat per day. I think this is very reasonable. She also offers after hours pick ups for a small fee. Just make sure your cat(s) have all their shots and flea medicine up to date beforehand. Our cats were well cared of and now we know where we will bring them the next time we need a sitter.

Great service! Nani was quick to respond and was able to accommodate all 4 of our cats! We were…read moregiven options of separate or combined lodging pending each cats demeaner. Each unit had views of the lush greenery outside and excitement of roaming chickens. Plan to use services again soon!

Positive experience for my nervous dog - she was treated so kindly by the technician and vet.read more

Be chance we found this wonderful Veterinary Hospital, Stacy (Dr's assistant )…read moresaw my wife walking our new Yorkie outside. She introduced herself & the rest is were happy customers! All the staff are professional& like when you call them to let you know you're here & they allow you in. Mask need to be worn& I like the security & safety measures they take. Dr Lissa Kam is easy to relate to & explains what you need to know about your pet. We've been here a number of times and are happy customers, so is our puppy! We will follow them to their Salt Lake Location when they move!

Follow-Up Review This is a follow-up review we did not want…read moreto have to make. This is not the response we were expecting from the owner, Alex. Unfortunately, rather than an apology or accountability, we were met with personal attacks. We were called hoarders, accused of being uncaring pet owners, and labeled dishonest. These accusations were hurtful and unprofessional. Support of Expansion We want to clarify that we have never been unsupportive of her business expansion. As an entrepreneur myself, I genuinely celebrate growth within our local community. Supporting local businesses is especially important here in Hawaii. Our concern was never about expansion it was about a personal invasion of privacy that made us uncomfortable and unable to maintain trust within our home. Passport & Privacy We have video surveillance showing that more than just the back of a passport was visible. The passport was opened and viewed. Regardless of intent, a passport is a private legal document containing sensitive personal information. It does not pertain to dog walking services and should not be handled or examined by a service provider. Refrigerator & Freezer Our surveillance also shows our refrigerator and freezer being opened unnecessarily. A personal food item fell out, was used to cool down her face, and then placed back into our freezer. There were no personal ice packs present only our food items. This was unexpected and inappropriate. "Hoarding" Comment We appreciated that chewed items were removed that day when our dog chewed up his slow feeder bowl. However, being publicly labeled as "hoarders" is inaccurate and damaging. We had storage containers stacked in a room partially used for storage something common in many Hawaii households where space is limited. This does not constitute hoarding. We maintain our home responsibly. Service Length & Charges We reviewed our app conversations again and found no direct communication indicating a change in service length. We did miss a community group post mentioning rate increases. While we understand that rates may change, we were unaware that our scheduled time had been reduced. Had a price increase for a 30-minute session been clearly communicated, we would have gladly accepted it. Refund & Account We have not received confirmation or documentation of any processed refund and would appreciate a receipt for our records.Our account still exists within the app and prior conversations remain accessible. The app was simply removed from our phone once services were discontinued. The review was posted after waiting several days without a response. She also had our phone number but did not reach out directly. Reviews Clarification There were no coordinated or duplicate reviews. One review was posted on Google and one on Yelp by the same individual. No multiple accounts were created. A Google account was created solely to share this experience, as this was the first time we have felt compelled to post a negative review. Grief Statement We understand pet loss deeply and would always extend grace in that situation. It was stated that certain issues were due to grieving and needing time to spend the last moments with a senior pet. We later learned through those who knew her, as well as publicly available posts that were shared with us, that those final moments had actually taken place 5-6 months earlier (March/April), not during the month referenced. We would have responded with empathy and understanding had the timeline been accurate. However, the discrepancy left us feeling confused and hurt, as the explanation did not align with the information that was publicly available. We did not want this situation to escalate. We expected professionalism, respect for privacy, and honest communication. Instead, we were met with personal accusations that do not reflect our character or the facts. We have documentation from that time but hope it will not be necessary to share it. Our intention is simply to clarify our experience.

I can't say enough about the Furry Ohana team, they are truly caring professionals. They take the…read moretime and make every effort to ensure my dog is comfortable on walks and is well taken care of while I'm am away. This is a great Ohana and you should definitely give them a try!

I think it says a lot when our husky baby LOVES going to her vet. And we're pretty sure it's not…read morejust for the treats, but for the people! We had to switch vets once before finding this clinic, and ever since then, we've truly trusted and appreciated the care they provide. Everyone at the front is always so friendly and welcoming, and they always play with our husky! I totally understand that huskies love everyone, but not everyone loves a husky's playfulness, so I really appreciate the attention and love they show our dog. One time, our husky injured her paw with a deep cut that needed after-hours care, and I am forever grateful that Dr. Hsu was available to see her right away. Even though he had already left the office, he was willing to come back for her. I think the care they provide, the heart they put into what they do, and the genuine compassion they have for animals are such important qualities when finding the right vet. We've also utilized their in-house boarding services. At first, we were worried about how our dog would do, but she did more than fine and has loved going back multiple times. The boarding process is also very seamless. They take care of her daily meals, provide 3-4 walks a day, and if anything ever comes up, they're already a vet clinic, so they can provide professional advice and care right away! I highly, highly recommend their services, knowledge, and care. I will always trust my dog in their hands. 10/10!!

Great service, great rapport with both humans and animals. Especially with difficult tasks, like…read moreclipping a cat's toenails

I really like their online system. It makes scheduling vaccines or their healthy bundles easy…read more Thanks to OSPCA, I was able to get a little family of kittens and their mom taken care of before getting them adopted out. The ease of scheduling, along with the low cost of their vaccines, flea/tick prevention, microchipping, as well as their sterilization, made choosing OSPCA an easy decision. Highly recommend. 10/10.

We were visiting Oahu as tourists and wanted to take a dog out on a doggie day trip - we did this…read morepreviously on Kauai a few years ago and it was the highlight of our trip. We filled out the form online and we showed up the next morning in our rental car to pick up Big Momma for the day. We were given a backpack with supplies for the day, including a collapsible water bowl, a car seatbelt leash attachment, and a bunch of blankets and treats. We walked Big Momma around the neighborhood to get to know her and then popped her into the car. We took her a dog friendly beach, then a North Shore poke spot for lunch (where Big Momma lounged on their deck while we ate) and then over to Matsumoto's for shaved ice for us, and a pup cup of unflavored shaved ice for Big Momma , and then a quick stop at the Dole pineapple plantation before heading back to the Oahu SPCA. Big Momma was super well-behaved, and we all had a blast taking her out for the day.