I personally work in costumer service , for the past 2 years . (i'm 19 yrs btw)
I never like to complain or make reviews when i'm not satisfied but i had to with this experience.
i came into luckys , was going to shop around since i never come in here wanted to look around , before doing that i wanted to return my amazon package there.. i wasn't sure where to go and i ask an Old African Man with glasses in a very kind way "hi sorry to bother ,do you know where i can return an amazon package?" mind you he has no customers , sitting on a chair doing absolutely nothing. he responds with "i don't know i just work for luckys" with the biggest attitude. I stand there with a blank face and immediately ask for a manager and he goes "right there" and looks at 2 women.
very specific??
i repeat and said who????? and he repeatedly with attitude says "right there" and glances at 2 women again.
i said well which one? (still being kind to this poor man who hates his job)
and the manager proceeds to walk past us and "he points at her" and that's when i ask her my question. This whole time the amazon returns are right next to his isle ... me as a first timer coming in here would be understandable if i was kind of lost , but you sitting here all day & don't know where the returns go? i understand if you hate your job but lord why make it difficult for others. very unprofessional and way too grown to be acting like that.
3/25/26 6:40pm read more