Geeat experience, Store is conveniently located downtown in a stip mall 0n 99 with Whole foods…read more They and had the SoPhresh cat litter which I always use because it doesn't smell or track and comes in refillable containers. no more lugging several heavy containers into my condo. The cashier even carried the filled jug to my car for me!

Be cautious when filling out a pet adoption application. After we signed our application and left,…read moreone of the employees alter our application causing us to be denied. The store manager defended the employee.

Our first session with Youngblood was great! He's very knowledgeable and professional. He gave us a…read morefollow up reminder message of what we learned and advice on how to use the technique in details. Will definitely recommend him to other people for dog training.

We adopted Hunter after his being in 3 foster homes. As a one and a half year old golden, being…read moretossed around his whole life, he naturally had several "issues". Our friends recommended Youngblood, and we are so grateful they did. After just one lesson, Hunter seemed more at ease, and not as scared. We just finished our 5th lesson, and Hunter is a new dog. Calm, manners, not afraid. Can't thank you enough Youngblood and have already recommended you to a friend. Wish there was a higher Yelp rating to give you. Paul, Pam & Hunter

I'm genuinely confused how this place stays in business. I have tried on many occasions to use this…read morelocation for grooming and have had pretty much the same negative experiences each time. They have the WORST communication of any business I've ever seen. They do not answer their phone regularly - it always goes to voicemail and on top of that, they don't return those voicemails. I was able to finally reach someone after multiple days of calling to schedule an appointment. Appointment is schedule for 2 weeks out - that's great. Day of appointment comes, groomer calls out sick - I get it, no worries. They move my appointment to the following week on a Friday, same time - again, great, that works. I call Tuesday to confirm the time of my appointment - no answer, nothing returned. Same with my calls Wednesday and Thursday. No answer, no call back to VM. Show up on Friday, with the idea that my appointment was the same time that I was told 3 weeks ago. The person checking me in tells me, "We had your appointment down for an hour earlier and we're booked for the day, we can reschedule you for 3 weeks from now." No thanks. I'll take my business elsewhere. Sure, their staff is nice and professional without a doubt. But their management is horrendous. Hire someone to answer the phone

Amazing staff and they do a great job on our little shih tzu. He doesn't have to spend the entire…read moreday at the groomers. They are very fast and efficient.

Chelsea is an incredible trainer. We initially brought our pup, Poppi, to her first series class,…read morewhich served as a perfect foundation for her training. The pricing is very reasonable, especially considering the detailed handouts we received that expanded on each lesson. Chelsea is a wealth of knowledge when it comes to canine behavior and motivation. I especially appreciate her focus on "consent-based" training rather than using force. We were so impressed that we booked a series of in-home sessions and will definitely be working with her again in the future!

I used one of their self-service dog bathing stations to give my Labradoodle a bath. Everything I…read moreneeded was provided - shampoo (I didn't use it because I brought my own), professional hair dryer, brushes, towels, etc. It's a bargain for $20, and they gave me a punch card good for a free 10th bath. The store and the bathing stations are spotless. Super friendly staff, too. Highly recommended!

Paco is a 4-year-old Mini Aussie who is loving, playful, and full of energy. For a long time, walks…read moreand outings were difficult because he would become very reactive whenever he saw another dog. Taking him places and enjoying walks together honestly felt impossible. We decided to enroll Paco in Sit Means Sit, and we are beyond grateful we did. Matt has been absolutely amazing with Paco. He is patient, knowledgeable, and truly cares about the dogs he works with. He always took the time to answer my questions and made sure I had the right tools and guidance to continue Paco's training at home between sessions. The transformation has been incredible. Paco now comes when called the first time, sits in place, and best of all, walks calmly right next to me. He no longer pulls, jumps, or walks out of control. I'm finally looking forward to taking walks with him and can't wait to continue seeing his progress every day. Huge shoutout and thank you to Paco's amazing trainer, Matt!

Well we are two weeks in with our doggie being home and having done a week of Board and Train with…read moreBrian. Prior to SMS, we were having issues with confidence and excitement. He was charging people and dogs while walking ONLY with me. And growling at and even attacked one of our cats, who for reference was his best friend for ages. They'd even sleep together and played a lot. I wanted Miles to get to training before we ended up with him biting someone was my greatest fear. So we picked him up on 4/20 in the morning and went over basics with Brian. Miles was EXHAUSTED for the first few days. Obviously from all that physical AND mental work. But he was immediately different. SO chill. Completely relaxed. By Tuesday of last week (just three FULL days after being home, almost 4,) I was already able to walk him and get Heel, Sit, Down and no reaction to people OR dogs passing with just a 1 tap on the remote. We started with a 3 or 4 the first few days.Miles regularly does GREAT with just this level. We went back on Friday, 4/26 for a session to follow up with Brian. We were VERY pleased with Miles progress as was Brian. We worked on the heel to perfect it and also Tie down, the leash stand and reviewed a few questions. Because Miles was doing so well, Brian suggested that maybe he'd do well with agility work. So he set him up a small course, and put him through it. Well Miles did NOT like it. He LOVED it!!! He had SO much fun. And he was doing AMAZING. He caught on SO fast. So fast rbat Brian sent us specs to build the jumps!! We also worked on high object "place." And Brian gave us lots of tips on that. With it only being 9 days since our pickup and 13 days since he started training, I'd say this was 1000% worth this training. We didn't have a BAD dog but a dog that needed some tweaks and some humans that needed help doing it. Now my husband and I look forward to walks and spending time with and taking him places. And Miles therefore gets MORE time with his people. Ellie, our daughter, LOVES doing "place" and commands with him and Jack, our son, is LOVING agility SO much that he and his dad already started building Miles jumps!!! We aren't very far into this but so far 5 HUGE stars. Thank you Brian!!! Also the office staff has been tremendous. They are responsive and kind and great at following up. 9ur entire experience from consultation to two weeks out is excellent!

We contacted Auntie Sally after we had been trying to train our new puppy and were hitting some…read moremajor frustration points. She was extremely responsive and we were able to schedule a home visit. I wasn't expecting an immediate improvement from just one home visit but there's no other way to describe it. Our dog absolutely loved Sally and was quickly eager to respond to the new strategies and exercises. It helped us feel like we were back in control and back to enjoying a happy puppy again. We also took her 6 week puppy class. The material was just the right amount and a good pace of progression. It was encouraging to see our puppy learning new things each week and Sally always had great input and advice in response to class questions. I am so glad I found her!! We plan to take more classes. I can't record recommend her highly enough. You dog will thank you.

Sally is fabulous. She is the most knowledgable trainer I have ever taken a class with. She stays…read morecurrent on all the latest research regarding dog behaviour and training. She is very organized and gives great detailed instructions and handouts to take home. Our pup enjoyed her time at Sally's class and so did my hudband and and I. Highly recommend!

No straight answer on how our dog was killed in this facility. Just more threats. Lots of word…read moresalad on how the videos of a dog less than 40 pounds cleared an 8-foot concrete wall isn't available. Even years later, my phone blows up with all sorts of crazy accusations and stories. It's rather interesting. She's died many ways apparently. My dog was killed in your care, and you did nothing about it but threaten me. The lawsuit backfired due to the threats, and taking away my rights. Didn't pay for her cremation, but tried to put me in prison for extortion because I told him I would not take the review down. Then tried to sue me for 80k...is that what it was? Karma is a beautiful thing.

No training for the people. I brought 2 strong working breed dogs to Chris. When time to come get…read morethem, we were given a 30 minute explanation on how to use the shock collar and a demonstration on them doing a sit, place, off, etc. No instruction on how to continue the training. It doesn't stick if the humans don't continue the training. I'm now paying again (in time and funds) to train them myself. I'm trying DigitalDogSchool with Joel and turning life into a game we play together. University K9 was a waste of time and money.

Update! Our other dog passed away a few weeks ago, and Coach struggled to find his footing without…read morehis sister, and we lapsed in our reinforcement of training so some new behavior issues began popping up with our boy. I reached out to Dick to inform him of our loss and of Coach's subsequent problems-he got out to our new house as soon as he could, we worked him for a couple of hours this morning. We are so grateful for Dick, he's always there to answer questions, he's upfront and honest about what we're doing that's creating issues and he makes the training fun and enjoyable for all of us! I know he'll help us guide Coach through his grief and when we're ready to add to our family, we know Dick will be there to help every step of the way!

Dick, has been a blessing to work with. Trusting someone with my little old grandma of a dog Hazel…read moreis not easy, especially when she's so set in her ways. Dick was able to identify Hazel's problems immediately and right away organized a game plan to minimize her bad habits. He reiterated that training is not going to be an overnight thing, however after the first day of training , I can tell Hazel was reacting positively to the certain changes. She is still stubborn and sometimes going back to the bad habits, but I can always know that I can contact Dick if I ever need help with anything. It was a pleasure to work with him and just know that if you sign up with him, you'll have a person in your corner no matter the time or day.

Stephanie is a miracle worker. Gave us all the tools we needed to give our pupper the best possible…read morestart. Now everywhere we go, people comment on how well behaved he is!

This is a really long due review for Stephanie, my life saver. I have an aggressive husky, who I…read morethought will never be trained. I booked a 3 days training session for my husky with her. She's very patient and knowledgeable. She also taught me how to be the Alpha of my pack. Photos say a thousand words!! Now I can take my husky to the dog park and she now gets along with my other dogs!

Very disappointing experience with Dr Koomalsingh. She was rude, dismissive, and clearly…read moreuninterested in listening to concerns about my dog. The doctor seemed uninterested and seemed to lack basic compassion. I left feeling frustrated and worried about the quality of care provided. I would not trust this doctor with my pet again.

They are very efficient and responsive and have excellent time management skills ~ I have never had…read moreto wait at an appointment ~ and strong communication skills. They are very good at taking the time to explain things very well. All employees are friendly and kind. Dr. Tongue treated my dog last time, and my impression is that she is terrific. M concern is that in three years I have never had the same veterinarian twice. No one seems to have much ongoing professional or personal investment in my senior dog's health. Since my dog now has some chronic issues and is 16 + years old, I have asked if I could have the same vet for continuity of care and Dr. T agreed. Also, my dog came for a visit for a chronic cough. He was not given a definitive diagnosis, just a mentioning of 3-4 serious things it could be. I was then given 'the talk' about the 'quality of his life,' etc., indicating euthanizing him may be on his radar soon. Instead my dog's cough got better and that was months ago. Last, it seems to be 'policy' to now charge extra money $ for a 2-3 minute 'vet tech assessment' prior to getting any vaccination. My dog had three expensive. Appointments three months in a row. However I was still charged an extra $30 while some tech looked at my dog's eyes, ears, teeth and felt his fur 'to make sure he was healthy enough for his vaccine,' which seems utter nonsense and just a way for extra revenue. My dog is severely anxious at the vet's, and this unnecessary assessment' made him terrified as time went on, making the the final vaccination very difficult to perform and requiring an additional employee to help strongly hold him in place.