If you're thinking about renting a storage unit at Vineland U-Store-It, please read my experience…read morefirst. I've been renting a unit there since 2023 and have always paid on time. On May 24, 2025, I went to rearrange furniture in my unit and discovered a severe mouse infestation. There was feces all over the floor, my belongings, and my couches--one of which was chewed through and completely ruined. Additionally, in front of my unit I found a dead mouse which appeared to be squashed by a car. I contacted the office. A representative came to the unit, acknowledged the infestation, and during the conversation implied the issue may have come from my belongings--which was both shocking and insulting considering my unit is clean. I was told management would contact me by Tuesday. That call never came. On May 28th, I finally spoke with Rob from management only to be told that nothing could be done regarding the damaged furniture. I spent hours cleaning the unit and ultimately had to dispose of multiple couches, costing me hundreds to thousands of dollars. Despite clear signs of a rodent problem, no real accountability or support was offered and I had to eat the cost. To future customers please be cautious and take my my experience into consideration. I share this not out of spite, but to protect others from similar loss and frustration.

I have had a storage unit here for almost a year. I've always had the pleasure of speaking to Becky…read morefrom the beginning, whether it be about renting the unit, calling to make payments, calling to find out how I can close the unit, you name it I've dealt with Becky. Becky is amazing. she is always courteous and helpful, very kind, and pleasant to deal with. I appreciate her great customer service skills - in a world where that is lacking these days. thank you, Becky, you are The Best representative of Vineland U Store, they are lucky to have you.

My experience with the Extra Space Storage location in Vineland, NJ has been extremely concerning…read more After falling behind due to financial hardship, I was notified that my unit was scheduled for lien auction on 02/26/2026. When I reviewed the auction listing photos taken by the facility after they accessed my unit, it was clear that the contents inside had been disturbed, shifted, and thrown around compared to how the unit was originally packed. I contacted the facility in good faith to dispute the handling of my stored property and requested a postponement of the auction so I could inspect the contents before my personal belongings were permanently sold. My concerns were not acknowledged or investigated in any way. I was simply told that the only way to stop the auction was to pay the full balance of $395.02. At this point, I have no way of knowing whether any of my personal property has been damaged or gone missing prior to the sale because I have not been allowed to inspect the unit after it was accessed by the facility. Customers trust storage companies to safeguard their belongings, even during the lien process. Being told that my only option is to pay in full after my property appears to have been mishandled -- without any effort to address the condition of the contents -- is unacceptable. I have before-and-after photographic documentation and have been forced to seek further action to prevent the sale of my personal property before I am able to determine its condition.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

This place is the best place I have ever been too. The manager is a amazing human being and the…read morekindest soul I have ever met. I go there all the time for storage for my business and she is always so sweet to me. You should definitely check them out.

From the owner: Main Rd U-Store-It provides indoor and outdoor storage units for household items, commercial files…read moreand documents, boats, RV and auto to the Vineland, NJ area.