Kandel did a great job cleaning my teeth. She was friendly and very professional. She gave me…read moregood advice on getting into the lower right corner when brushing. Excellent job! Jean Curtis

Actual service was fine but I informed the office that I only wanted services for any cleaning to…read morebe done that was 100% covered with my insurance. They ended up providing a service that was not covered when I went in for my 6 month cleaning and refused to not charge me. Will not return to an establishment that does something I asked them not to do.

I do not leave reviews but I feel like I need to to help others out .... This was my experience…read morewith Center of Endodontics in Allen, TX I made the appointment two weeks in advance. I walk into the door time of my appointment ready to show them my insurance card and license they were not interested in seeing that first thing they want is my credit card information for payments unpaid by insurance...... No hello ! How are you! Just We Need Your Credit Card Number ! Why in the world would I give somebody that when I have no idea what they are going to do what they're going to charge I have not even met the doctor yet! Also if you want to talk about patient privacy when you're at the front desk trying to sign in you can look into two of the patient rooms and watch everything that is being done to you while they are laying down on the table and here what they are talking about ...HIPA Small place. They locked me out ! The front door was locked and had to wait for somebody to unlock it so I could leave.

I have used Dr.Gray 2 different times for root canals!!! Her staff and her are amazing welcoming…read moreme as soon as I walked in! She took care of me 10 yrs ago and also today! I highly recommend them!

I recently made Bethany Heights Dental my official new dental home, and I'm so glad I did…read more This was my second visit, and both experiences have been consistently excellent. The staff is always kind, welcoming, and professional from the moment you walk in. I'm big on customer service -- especially in medical settings -- and you can truly feel when people enjoy what they do versus just doing a job. That energy matters. Dr. Ramirez is incredibly informative and educational. She takes the time to explain things and really helped me understand how to better care for my teeth. She did an excellent job cleaning my teeth and was very detailed throughout the appointment. You can tell she knows exactly what she's talking about and genuinely cares about her patients. I haven't met the other dentists yet, but after seeing Dr. Ramirez twice, I feel confident calling this my new dental home. And that says a lot -- because I'm not someone who loves going to the dentist! But they make you feel comfortable and at ease. If you're in the far North Dallas area -- Plano, Allen, or the surrounding suburbs -- I highly recommend Bethany Heights Dental. Health is wealth, and I'm grateful I chose a practice that takes that seriously.

Stay away!! Very poor customer service from the Hispanic lady that works at front desk. She should…read morenot be in a customer facing position.she has a nasty attitude and acts childishly unprofessional. I bet the actual dentists have no idea what's going on. I get better treatment at McDonald's!! Very disorganized too and they try to upsell you on every expensive procedure right off the bat and just assume you are doing it. Very high pressure sales here. Awful experience.

I can say I'm not pleased with this dentist office they are charging ridiculous prices for a…read moretoothextraction that is clearly covered under insurance, the staff is nice and respectful I did like the dentist assistant she was rough with Mouth during the exam can't say that I will continue to come to this de office they charging what's covered on the insurance is ridiculous

If you're not prepared to spend $1,000 on a cleaning, stay away from this office…read more My dental insurance covers two routine cleanings per year, and it was time for my biannual cleaning. I found this dental office online and confirmed that it was listed as a member of my dental insurance network. When I scheduled the appointment, I specifically told the receptionist that I wanted a routine cleaning. However, when I arrived for my appointment, the office refused to provide a regular cleaning and instead strongly pressured me to undergo a deep cleaning, which costs $1000 out of pocket. I would advise others to avoid visiting this office. Although Dr. David Cho initially comes across as friendly and personable, my experience felt more like dealing with a used car salesman than receiving a medical consultation. The first visit was scheduled for 2 hours. The initial 45 minutes were spent taking photos and X-rays for insurance billing purposes. During the remaining time, Dr. David Cho used those images to scare me and to pressure me buying additional services. He shared personal stories about his father's heart issues and his mother's dementia, and then warned that declining his recommended treatments could negatively affect my heart and brain and could lead to dementia in the future. The total cost of the recommended services was estimated at $4,000 out of pocket. His immediate recommendation was $1000 deep cleaning, and he refused to perform a standard cleaning that my insurance covers.

After being patients of Lone Star Family Dental for many years, this experience was extremely…read moredisappointing. This practice used to feel like a caring family office, but unfortunately that no longer seems to be the case. Yesterday we encountered dangerous weather and road conditions in our area and called the office to explain the situation. Rather than showing any understanding or concern for safety, the focus immediately became enforcing cancellation fees of $200 for me and my daugher and defending office policy besides insulting me the we had missed/cancelled appoinments over the many years as patients. What was most upsetting was not the fee itself, but the complete lack of empathy and professionalism in how the situation was handled afterward. Their response stated that hazardous driving conditions were our responsibility to "plan accordingly" for, despite the fact that weather conditions can vary greatly by area and can change quickly. We had flash flood warnings and over 4 inches of rain withing a short period of time in Whitesboro yesterday. I was merely calling 90 minutes ahead to inform them of our weather and road conditions and the possibility of running late. In their response to my email later they seem to lay every blame on me. Utterly unprofessional. After more than a decade of loyalty, countless kept appointments, and trusting this office with our family's dental care, it was disheartening to feel reduced to nothing more than a scheduling slot and lost revenue. Policies are understandable. Compassion and common sense should matter when you call youself a family friendly practice. Based on this experience, I can no longer recommend this office to others looking for a patient-centered dental practice.

Everyone in the office is great. They are friendly, helpful and supportive. Both Doctors are…read moreamazing. Doctor McElvain is great, he takes time to explain things in a way I understand. I've seen Doctor McDaniel one and he was great also. Everyone takes time to talk with you it's not like a production line like other dental practices. I highly recommend Lone Star Family Dental!

Bad experience. They work on procedures without patient consent first. Will not visit again.read more

I got a deep cleaning at this dental office. The dentist was very informative and friendly. She was…read morealso gentle and careful to make sure I was in no pain. She did an amazing job on the teeth cleaning, and also gave me detailed and personalized instructions for better care at home (including demonstrating brushing techniques on a model). It was very helpful and I will definitely return to Angel Way Dental. I can tell they care about my oral health! : )

Dr Jacob is a very knowledgeable and skillful dentist along with a great personality and caring…read more Her office is modern, clean and beautiful. As a patient I received comfort, great care and respect. I highly recommend Dr Jacob to everyone.

I always enjoy my appointments at Cozi Dental with Dr. Kang. The entire staff is so friendly and…read morepersonable! Dr. Kang always provides the best service and I always feel like I am getting the best care when it comes to my smile - between the cleanings and the recommended treatment in between, I know that I am getting the most out of my dentist! I would recommend this office to anyone who is looking for a new dentist!

I enjoy Dr. Kang's friendly, gentle, and educational approach to care. We've been happy every time…read morewe leave!

Wonderful!!! Everyone is so nice and friendly. The Dentists are very nice and concerned about you…read more Office very clean and takes my Medicare and UHC insurance. I Highly recommend them.

They tell you "you have infection". If I have an infection, I would have pain and discomfort. They…read morebluff and try to trick you.

Exceptional customer service and services rendered where done in a timely manner. I recommend Wylie…read moreSmiles.

I took my 7yr old to Wylie smiles this morning to get 2 of her cavities filled. We were both happy…read morewith their services and appreciated everything they did to help my child (and me) feel calm and comfortable. And I must mention that their fees were much lower than the other office we were going to.