I Just loved to the area and was wanting to find somewhere local to get Botox and filler. My lips…read morelooked terrible, don't waste your money. Ms Bacigalupo is not an experienced injector and lacks the proper technique. I was left with uneven lips and left with two bulges on either side. I also gave them a second chance and went for an IPL facial. I scheduled with a different lady and they took it upon themselves to change my appointment without my approval. So I get there and Ms Bacigalupo is now doing my facial. Not only was my facial constantly interrupted by the other ladies in the office but she also left me in the room not being able to see and not being informed about what was going on or why she kept leaving the room. Unprofessional and it was obvious they didn't know what they were doing. The proof is in the pudding

Rachael, the esthetician there, is amazing and does awesome quality work. She strives to put forth…read moreher best and I gladly recommend her to anyone wanting those services.

Fast, efficient, and friendly. I am very pleased with his work. The staff was friendly too.read more

I was a patient at this practice for several years, maybe had half a dozen appointments and they…read morewere always with a female NP who was just fine, I never actually met the doctor. Now I've moved to another state and I called the office to get my records. The lady on the phone told me they were in storage and they would have to retrieve them, it might take a while. No problem, I understand. So imagine my surprise when i got them in the mail in less than a week. I can't speak to Dr. Day's competence, but everyone else there has always been great!

The team's experience and knowledge of all things skincare are unmatched. However, showing…read moregratitude of returning customers could use some work. Jennifer's level of unprofessionalism/avoidance to patients is baffling. When she sees a returning customers, she runs in her office and shuts the door. Challenging to lead a team with a leader who simply has a bad attitude. Hopefully things will improve.

I have been seeing Melissa and her amazing team for over 10 years and I will never go anywhere…read moreelse. The level of professionalism and passion for everything they do is exceptional. From the cleanliness of the space to "vibe" you feel when you walk in door. The level of respect they have not only for their clients but each other is both refreshing and appreciated. Thank you HelenGaye for my recent treatments, you're amazing..

"Very relaxing atmosphere! Stacie is super sweet, and it was so much fun chatting with her. Her…read morefacial was magical, She truly has magic hands! I left feeling completely relaxed and refreshed. Highly recommend!"

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

ZERO STARS!! Nothing but a very expensive nightmare with the Biote Hormone Pellet Therapy! These…read morepeople are listed on the Biote site as certified to do pellet therapy, but you would never know that. I went in for a consultation and was excited to give it a try. $350 for pellets insertion $140 for blood work. They convinced both my husband and I the treatment could help him as well. They NEVER told us the price is twice the amount for men's treatment until after insertion and we paid. So $700 for my husbands treatment was a shock. They also LOST the first blood work they drew from my husband. LOST IT! He ofcourse had to redo it. My pellets were non effective weeks after insertion so they had me back in for a "boost". They brought in a "specialist" to go over why it wasn't working for me. She saw they never gave me the correct dose. Surprise. 2nd round went better. My poor husband had nothing trouble with this place and the pellets. It's been a true nightmare for him. After "loosing" his first blood work (the lady that drew the blood no longer works there....no shock), they finally served the pellets. Weeks after insertion he felt worse. Fatigue, minor memory loss, etc. They finally agreed to draw bold again and attempt a "boost". Weeks pass again and no change. They said to go to our family doctor. Found out he was given too much estrogen!!! So we had to get an RX to help that. More weeks pass and he is now experiencing pain in the area of insertion. They said could be scar tissue or something else and to again "go see our Dr". Well I noticed a round white bump in the area he said was painful. Looked like liquid to come out so I got a needle to put a tiny piercing to release liquid. NOPE!! A PELLET POPPED OUT!!! It obviously was not inserted into the fat area, but on top of a muscle! He called to speak to someone at Ritz and give pics. He said it's been a nightmare, never worked, pellet did not dissolve, and we would like a refund. A few days later they call back to say "sorry. Nothing we can do. No refunds". IT DID NOT DISSOLVE therefore it could not work!!! Now he has a permanent hole on his buttock from the mess they made. PLEASE SAVE YOUR MONEY and find a reputable, trained Biote professional. They may be good for facials BUT NOT hormone therapy!! Poor customer service. We had to constantly track them down for help. HORRIBLE. Pics are attached. UPDATE **DO NOT GO TO RITZ FOR BIOTE PELLET THERAPY!!** as of yesterday, 8/12/18 my husband was still not feeling well after the ordeal at Ritz and their incompetence with Biote Pellet insertion. As per my previous post, a pellet popped out after causing a good deal of pain. Well yet another pellet has come to the surface and "popped out". My husband said it is not only painful, but causes headache & nausea. He called Ritz to tell them this happened again. Carla, who apparently is in charge, again said there is nothing they can or will do. He asked for a partial refund at least since obviously the pellets did not dissolve. Carla refused. I am attaching the newest pics. If you are considering pellet therapy, please save your money and go anywhere else. Tomorrow I will be reporting Ritz to the BBB as well as detailing my husbands experience to the Biote Corporation. Ritz should not be doing this on anyone.

This is the first negative review I have ever shared for anything…read more I did the hormone therapy twice, and it didn't work at all. I'd had it done previously at another spa for several years, and it worked perfectly. I also had the threading done on my lips, and the threading came out within a month. I went back later so they could see it didn't work, and they said I should have come back sooner. But when I did go, they visibly could see there was no difference in my lips from prior pictures. The customer service used to be great, but now, it is terrible. I don't recommend the spa for either of these treatments, and they definitely get a zero on customer service.

My husband and I both went to this location. Just be prepared to wait several hours in the waiting…read moreroom. They do not stick to appointment times. I don't have an entire day to dedicate waiting so I ended up canceling my appointment.

I receive the best care and treatment by Dr Siragusa and his staff. I highly recommend him for…read morevaricose vein treatment. I have been extremely impressed and will continue to see him for maintenance going forward.

I was just an inpatient at horizon hospital. I would like to say that all my nurses that took…read morecare of me while I was there for 3 days were top notch. they listened to me. helped me keep my pain under control from broken ribs. I had a brand new nurse, Harley who took care of me on night shift and she did a great job. I think she is going to make an excellent nurse as she goes along. thank you to all my nurses for doing such good work and special thanks to Jenn for excellent technique with IV's.

I found myself an inpatient at TriStar Horizon (NO, I'm not contagious!) They've taken pretty good…read morecare of me here. I'll break things down into pros and cons: Pros: 1. Everyone here is super-nice and respectful. 2. My privacy has been respected. I mean, they keep the door shut when you're buck naked in bed, or having a procedure performed. 3. Everyone is genuinely interested in helping you recover your health so you can get back to your life. Cons: 1. Sometimes when you use the call button to summon some help, they might forget about you. (I'll grant that you might be trying to reach someone when it's super-busy, but this happens more often than I'd like to see. Surely there's a solution to this problem.) 2. The menu is BORING! There are only so many days a person can eat overcooked scrambled eggs and tough turkey sausage. Thankfully, you have a little wiggle room if you can get hold of their "Menu at a Glance" which has a few different options you can request by calling down to the dietary office. 3. I use CPAP therapy, but I was only allowed to use a hospital-approved machine. A very loud hospital-approved machine with a very ill-fitting face mask. I mean, it got the job done, and I didn't suffocate in my sleep, but... That's all I can say about that. All in all, it's been a good stay, if you can forget you're in a hospital. I realize that everyone's experience with TriStar Horizon may differ. We've all heard the horror stories about different facilities. As for my experience, it's been pretty good, no horror stories and only a few minor inconveniences. No major complaints. I'm happy I chose to be treated here. And I recommend them.

Love Bellevue Med spa staff friendly easy access appointments are hassle free and lotto offerread more

Lori did an amazing job with my laser hair removal. I have done laser hair removal for about a year…read morenow back in California, and this was BY FAR the most painless laser hair removal experience I have ever had. Lori is an absolute sweetheart. She makes you feel like you've been lifelong friends and I was so comfortable. The laser she uses is a game changer and I am so happy I found their office. I cannot recommend Lori enough for laser hair removal.