Updating my review to 1 star based on billed . I was told 4 times by reception there was no copay(…read morewhich I told her I always have a copay and showed her my insurance card). Which she refused to take cause they already had it loaded. I had payment card ready she stated dhe didn't have a way to add the balance since nothing was showing due. Reached out to billing and they stated since you admitted you have a copay it's due. It's not the fact I don't want to pay it's the fact this location operates in a non professional way and further education is a must, again it's the fact that I told them 4 different times I have a copay and they refused to take my payment and then harass me. Keep in mind it's 25 dollars lol. Payment was made but there integrity and clients will now be what's at a loss for them. Adrian who I have no idea there place in this company took over 2 weeks to respond

On my recent annual visit i talked to the PA about the rash on my chest and explained to her my…read moreconcerns. She pretty blew me off. Told me my skin was dry and use cream. That was it. Nothing else. Went to another derm who took me seriously. Cared about my issue and did a biopsy and found out it was an infection.

Dr. Fox is a really great, knowledgeable and caring doctor. I am so glad I found him. He is…read moreprofessional and helpful and puts me at ease when I am there. I would highly recommend him!

Dr only did one biopsy because I asked him to. He said it was probably a brown spot that had become…read moreirritated (from me trying to rub it off). He was right and I didn't need to go back. Can't remember or see where it was.

The team at Sherman Aesthetic Center is highly skilled and a lot of fun to spend time with. If you…read moreare looking for any type of skin care or aesthetic advice, I would highly recommend giving them a call.

Very kind and caring. I love Dana. She takes the time to explain everything that she is doing and…read morefollow-up care.

Two days ago Dr. Bengelsdorf at Franklin Skin and Laser (http://www.franklinlaser.com) removed an…read moreinfected cyst from my 13 year old daughter's leg. He walked us through the options and carefully explained the pros and cons of each approach in a way that we both could understand them. We agreed on the best approach and then he began to prep. We walked out of his office, cyst free. Everyone working there supported us through every step. My daughter, who was understandably nervous, told me that the nurse, Deana, made sure that she was comfortable and helped calm her, while still assisting Dr. Bengelsdorf. My daughter also said that Dr. Bengelsdorf was very, calming, and very nice, and that he talked to her throughout the procedure, letting her know what was going to happen. In the meantime, the receptionist, Trina, and the manager, Sarah, both supported me while I waited. Then, the next morning, after my daughter had a chance to rest, we went back to the office. Dr. Bengelsdorf taught her how to pack and dress the wound. But more importantly, his words gave her the confidence she needed to care for it herself. Last night and this morning, she wasn't afraid, she knew what to do and she knew it wouldn't hurt. She was so proud of herself because she cleaned the area, changed the packing, and dressed it all... by herself. They explained everything, they were incredibly supportive, there were no unnecessary tests, and my daughter feels confident taking care of herself... an extraordinary experience. I am incredibly grateful. Oh... and by the way... they also ran on time!

Hallelujah! I found an incredible skin and weight loss medispa with all the goods, services and…read moreTALENT--best of all, I don't have to drive into Nashville, I'm always treated royally and they do all they can to make my life as simple as possible while helping me achieve my aesthetic goals. The fact that no one can guess my age is proof, Thank you Queen Laura and team!

I had an appointment with Kim in May; wasn't impressed. She basically told me that my weight was…read morewithin an acceptable range for my height. I didn't agree. I know what I want to weigh and that wasn't taken into consideration by her. She is more concerned about her reputation than helping patients achieve the body they want. Since my appointment, I have been so depressed that I have gained even more weight. I am looking at other possibilities. I will find someone that will listen to my concerns and help me get my body back to where it was and fit into my clothes. The patient's concerns should be a top priority.

My husband and I both went to this location. Just be prepared to wait several hours in the waiting…read moreroom. They do not stick to appointment times. I don't have an entire day to dedicate waiting so I ended up canceling my appointment.

I receive the best care and treatment by Dr Siragusa and his staff. I highly recommend him for…read morevaricose vein treatment. I have been extremely impressed and will continue to see him for maintenance going forward.

I wanted to share this because I've tried quite a few places in Nashville, including some high end…read moreaesthetics practices, and nothing has compared to Jack & Jill Aesthetics and Madison Trammel. From the moment you walk in, you feel taken care of in a really genuine way. Nothing feels rushed or transactional, and the whole experience is just calm and easy. Madison really has such a great eye for detail and a very natural, balanced approach. What I appreciate most is how natural everything looks. I always leave feeling refreshed and more like myself, just a more youthful, rested version. Never overdone, never obvious, just really tasteful results. If you're looking for somewhere that really focuses on natural beauty and makes you feel comfortable the whole time, this is it. I wouldn't go anywhere else. Took me since 2020 to finally find a place as good as my Dr. in BH, LA and I couldn't be happier.

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

As government has destroyed the quality of healthcare in this country, GracePointe is an oasis in a…read moredesert of dumbxxxxx. They are not poison pushers like the average allopath; however, they prescribe meds when needed. Jennifer specializes in bio-identical hormones for women (maybe men too), and I love her! She spends as much time as needed to learn about you and explain the solutions. I had severe cramping during menses (9-10 in severity) and blood tests along with symptom-eval pointed to Estrogen Dominance. In the end, a simple supplement totally fixed the problem. No more pain! Rob has seen it all medically. Former military medical and still serves in reserves, he is not afraid to tackle your health problem. He's not a psychiatrist; so, if you have mental issues then you need to go somewhere else. They helped me when I got Covid, and I was well in a week. (The hospital would have killed me to gain Cares Act-govt bonus money) Many plans are available that even include house calls. GracePointe offers good old-fashioned, proper healthcare like it used to be--before the fall. I don't know what I would do without them.

I've been a patient at Gracepointe for years, and unfortunately my recent experience has been…read moreextremely disappointing. I rely on prescription-strength allergy medication (Zyrtec D) because over-the-counter options do not work for me. The week of Thanksgiving, I realized I was running low, so I called the office and spoke with Christopher, who said he would speak with Brenda--the provider I normally see--and that she would call me back. I never received a call. The following Monday, I called again and was told there was suddenly a letter in my file discontinuing my medication because I've been on it for five years. This was news to me. On 12/3/25, I spoke with the office manager, who said she would look into the situation with both Rob and Brenda and call me back. Once again, no one followed up. The staff at this facility knows I get seriously sick from allergies, yet no one seems concerned or willing to communicate. After this experience, I cannot recommend Gracepointe to anyone. Their lack of follow-through and disregard for patient needs is unacceptable.