I have no idea what kind of service this company provides, but I -- and many motorists on the Rt…read more 60 Tpke in Powhatan -- were just bullied by one of these trucks, barreling through, weaving in annd out, riding a$$ and trying to muscle his way in front of everyone. Then, ol' Grizzly Adams gets ticked off when we all banded together and didn't let him bully us anymore -- HE was butthurt because we didn't let him take advantage of us -- AND ENDANGER OUR LIVES. I don't care if Chapin's towed for free; I would NEVER use this company based on what I witnessed today!

Flawless tow, professional service and a friendly driver…read more I had to get my car towed at 6am on a Sunday morning and they were there in 30 minutes to save the day.

This was a one call set up for the pickup of a relatives disabled car to go less then 5 miles…read more Davis's was professional and masterful at handling high value personal assets with full command of the recovery vehicle in a confined space was most impressive. I would call on them again with an enthusiastic recommendation if you are looking for quality, professionalism and value.

Let me start off by saying that this the only tow company i'll ever use! They took came in less…read morethan an hour, took care of my bagged g37 IPL and took the proper precautions of loading and unloading the vehicle. For my guy people out there, I definitely recommend them as they will treat you and your car like family. No issues whatsoever, and will gladly recommend to anyone and use them again. Thank you guys for taking care of me once again!

Amazing company - James is always professional and kind to even the most difficult problems. He…read moretook a difficult tow and worked with us to make it easy and affordable. Thank you.

They dropped my car off the tow truck and my car was totalled. Company refusing any knowledge of…read moreany event. If i could put a negative star rating i would. BEWARE !!!! Not trustworthy.

Fast, courteous, and awesome service! Very nice and down to earth folks that really helped me out!…read moreWould recommend and use again.

Super fast, friendly, and fair pricing. Richard was awesome. Only a five mile tow but worth itread more

I had an antique car towed. The service was punctual, professional and friendly. The driver took…read moregreat care with the car and was able to place it in the garage so that the space could accommodate a second car. I would use Horace's to tow any vehicle.

unreliable and unprofessional…read more My first experience was okay he came to plug my tire for me and charged me 40 dollars for it. but my tire kept leaking shortly after. I called him to come put a spare on my car for me and he said he could make it and could be there in about 20-30 minutes. I ended up waiting for over an hour and because of me waiting on him my car got TOWED and I was stranded there late at night. He stopped returning my phone calls and texts and just left me HANGING. Take your service to a real company.

I had the unfortunate experience of locking my keys in my car around 12 a.m. and requested service…read morefrom multiple locksmith. Glen's Roadside Assistance was not only the first to reply, they replied within 10 minutes. After a very minor operational hiccup ( might I add, it was one you would expect from a small business) the owner himself came out and fulfilled the service request! Pro's- empathetic, fast, and professional without a doubt. Con's- if I had to add one, communication was spotty (but it was midnight and to be somewhat expected) I would definitely recommend this company to friends and family. Thanks Glen!

Awesome service!!! this guy picked me and my daughter up walking down 295 took me to get gas and…read morejumped my truck... he went above and beyond when he didn't have to.. definitely a big thumbs up

After a long day the last thing I needed was a flat... my car is one of the few who DO NOT come…read morewith spares. Needless to say I found myself in need of a tow. After reading the reviews on yelp I decided on Knight's. My car only needed to go 7.4 miles down the road.... The man that answered seemed distracted at first there was a lot of commotion happening in the background & he seemed to be involved more in that than in our call. Seeing as how it was 7:30 pm I figured maybe he was out to dinner & decided not to make a deal of it. He eventually was able to quote me, $250.... $250 for LESS THAN 10 miles. When I questioned the cost he immediately became defensive & discourteous. Before hanging up he threw in a remark to his "commotion" about the woman on the phone being "too dumb" to change a flat. At this point I had had enough of his disrespect & unprofessional way of handling business so I decided to go elsewhere. Imagine my disbelief when researching the AVERAGE cost to tow nationwide & it being $5 a mile. I understand it's a business & they need to have an up charge to remain afloat but I ended up paying $112 with a competitor. Had he not have made the demeaning remarks about me I'd have paid DOUBLE what it actually ended up costing. I would just like to say the cost was not even what bothered me. I needed the tow regardless, it was the ill-mannered operator that has proven coup de grace. I sincerely hope that man can learn from his behavior & do better for the next person!

THE OWNER IS RUDE AS HELL!!!!!!!!!!!…read more First of all she greeted the phone VERY rudely. I tried to explain my situation and she kept cutting me off.... and then hung up on me because I wasn't answering her quick enough or to her liking... I WILL NEVER use this towing company. I've been in Richmond for over 3 years & I promise I will HIGHLY DISRECOMMED this towing company for as long as I stay here... alll thanks to the owner. Mind you she never gave me her name. Just hung up on me twice. WHAT A JOKE TO RICHMOND. Thank you for saving me money! if you're in need of towing use J&R towing or FINAL NOTICE TOWING. save yourself from some rude customer service. this business is 0/10.

It's stressful when your car breaks down on the side of the road, and the last thing you need is a…read morestressful towing experience! Luckily, my evening went more smoothly thanks to Dennis' Towing. My car broke down a the highway ramp near Staples Mill and I called at least 7 different towing companies in the area with no tow truck availability. When I called, I was told that there would be a truck available in approximately 45 minutes, and that they would call me back then. I was contact by Keith who was very professional and respectful. He called me to tell me when he was on the way, that he had a (more urgent) call from the police to respond to an accident and he let me know that it would be a little while longer before he could tow my car. No worries, I really appreciated that I was kept in the loop. Eventually, that evening, he towed my car to the mechanic and dropped the key off in their drop box. I've never used a towing service before, but Keith was very communicative which is important for times like these. Their prices were very fair - $65 base fee with an additional $4 per mile towed. The job got done and I'm satisfied with my experience; I'll be contacting them if I ever need towing again.