I am definitely not a satisfied customer.
In June 2022, I contacted LRD Fencing to install a new gate system at my house. They sent a representative who came over in a reasonable timeframe and provided a reasonable quote for the install. We liked the representative as he was professional, personable, and seemed to be knowledgeable. We signed a contract with him and gave a 50% down payment. He was scheduled to do the install but asked if he could postpone as he needed to finish up another project. Well, as of February 2023, he has still not installed our gate system. I contacted LRD Fencing in January 2023 regarding this issue. They stated he was a sub-contractor and they had not heard from him in a while. They stated they would come look and work with me as I had already put money down. The quote they provided was almost the full amount of what the sub-contractor quoted me and that was their discounted rate!! I had allotted only so much money for this project and now if I want it completed it is going to cost me 1.5 times the amount of the initial quote. Therefore, I am out my deposit and don't have a gate. read more