Had a terrible experience. A guy name Kris from Premium Plumbing. I just went with this Choice…read moreWarrenty who sent this guy to my house . I told him I had a previous company that came out but my toliet continues to get clogged and this time over flowed to downstairs . He told me that the issue could be in the pipes If I had some one to snake it and replace parts . He just proceeded to tell me what he think the issue is but could not look at anything unless the warranty company gave him permission. So he sat on my tub and got on the phone . He said the toliet was not clogged because I had unclogged it. I wanted them too check things out he refused to do anything but charge me 85. I asked can he snake it he says no ..can you change a part he said no ... so I preceded to say you came out and did NOTHING. He also had said if the warranty would not pay he would do the work with his company so at that point I knew i Was getting ripped off. I lost 85 and canceelled the service with Choice Warrenty lost money for doing that . On top of that the guy asked why I had an attitude he trying to help . I was very professional and just told Him I never had someone say they think this is the issue and did nothing else . I will tell all my friends and family not to use Premium PLumbling or Choice Warrenty . Worst experience ever lost 85.00 in fifteen minutes and the guy did NOTHING!!! It's sad the way these companies rip off WOMEN. Keithlyn Smith

This was the second time I dealt with Premier Plumbing. The first time, I had water coming from…read moreunderneath my floor, and they were the ones who told me I needed a full remediation. They recommended a remediation company, and that company did perform the work. Unfortunately, that entire process turned into a complete nightmare and has caused ongoing issues. Later, I had contractors do some work and called Premier back out to check the plumbing. At that visit, they quoted me nearly $2,000 for work they claimed was necessary. Fortunately, I had another licensed plumber scheduled right after them, and that plumber confirmed that almost everything Premier said I needed was unnecessary. After reading other reviews, I'm now questioning whether I even needed the original remediation they recommended in the first place. Overall, the entire experience felt like a cycle of referrals, rising costs, and very little transparency. Based on my experience, I would be very cautious before using this company.

I discovered that my water heater stopped working on Christmas eve of all days. I left work early…read moreand wanted to wind down with a hot shower. I turn on the shower and realized it was not warming up. Went downstairs to check the circuit breaker and what do you know, the breaker was tripped. Cutting it on solved my problem right? Ehhhhh nah. I called Roto-Rooter first (see my review for them) and they kept pushing my time out till the point that it was nighttime. I didn't feel comfortable with that so I canceled with them and called Ridgeway the next morning. The technician was very timely (he actually got to my house before I did and he didn't mind one bit), very friendly and professional. He explained to me that one of my elements in my water heater had corroded and suggested that if he replaced one he might as well replace the other one. That was a good move because both of them looked like someone spilled battery acid on them. He also explained to me that my water heater was manufactured in 2004. I moved in my brand new house in 2007 and I wondered why I had an issue with that water heater in 2008. Horrible (Georgia construction laws are horrible). So needless to say my water heater is already 8 years old. SMH Anyway it took him less than a hour to complete the work and he informed me that if the water heater started acting up again I could call him back and he would replace the heater minus part of the cost of the elements so I wouldn't be out so much money. I thought this was really nice. My lesson learned here is to go with smaller, non-chain companies. You get a better experience overall. I'm sure I would have been PISSED by time Roto-Rooter got finished (and my pockets way lighter) I will continue to use them in the future!

We highly recommend Ridgeway Mechanical Plumbing. Allen was our hero and fixed a major block this…read moreThanksgiving morning. He was so kind, professional and truly saved the day.

Please do yourself a favor, skip the shopping around, and trust these folks with your home. As a…read morewoman, calling home repair professionals can be a complete nightmare, not because I lack savvy but because some of the bad eggs see an easy opportunity to rack up a bill. Everyone I've ever worked with from Pipe Medic has been highly professional and transparent. It actually feels like they work to find ways to reduce the financial impact. I won't use anyone else. (And a special shout out to Ken and Matt, who not only leave no stone unturned to diagnose a problem, but they exemplify compassion in a stressful moment.)

We had a deteriorated cast iron sewer pipe that wasn't repairable without cutting out all tile and…read moreconcrete. They were able to clean the line and line with a new epoxy lining. No issues since then. Saved me a lot of money over the traditional way of repairing a+

Dylan and the team were very knowledgeable and easy to work with. Thank you for your quick response…read moreand fair price!

To imply that the other firm did something against code or improper is really low. They actually…read moreidentified the leak (which was above ground at the connection) and showed it to me with the bubbles as opposed to your team that couldn't find it and just wanted to dig everything up for a ton of money. The way the generator line was installed was pulling sideways on the stack putting too much pressure on the connection over time. They went and got the correct pipe and fittings to bring the connection over further to eliminate the side pressure on the gas stack and thereby correct the problem. All done with correct materials and above ground.

Really happy -- fair price, and they honored their estimate even after a few months. Willy was…read morereally professional and did quick and effective work, explained the work really nicely.

Called Quick Action & they came out right away for an estimate, 3 other companies gave estimates as…read morewell. But, I've used them in the past & 1 other company but they came in on budget & were in & out in a bit over an hour. Thanks Quick Action

Our main water line bursts on Saturday morning at 2 a.m. Panacea was able to come out the next day…read moreto fix the main water line as well as replace our valve shut off (in garage) at no extra cost. My father left his faucet on in his in-law suite and his sink overflowed and water leaked into our foyer. John and Christian helped me clean up and gave me advice again, at no charge. 3 days later in the most humid dates of the year we have no water damage (fingers crosses). John and Christian were amazing. Panacea is the best plumbing service hands down!!!

Awesome job- came the day after I requested service from their website. Called me on the way as…read morewell to make sure we were home! Gentlemen assessed the problem with leaky dishwasher and fixed it in less than an hour. Nice work and no mess left behind.

Fabulous! Had some backed up drains, Nico and Taylor were here on time! Neat, professional, eager…read moreto assist. While they were here I needed info on replacing a 2013 Water Heater, they were prepared to install same day! Water heater is located inside the home, these two were so neat and clean with the removal and install, you would not know they were here. If I could give a 6 or a 10 score, I would. These two plumber were not only professional, talented, organized and committed they were full of personality too. Don't hesitate call Grassroots for any of your plumbing needs.

Amazing job of diagnosing our problem after the county came out 4 times, including sending their…read morecontracted private plumber, and completed the repair incorrectly. Mind you, house, with its plumbing, was built in 1953 so the obstacles were quite challenging. Caleb's understanding and professionalism allowed the problem to finally be resolved after 3.5 weeks. He even spoke directly to the county crew to ensure they understood what he had found as he investigated with his equipment. Grassroots was genuinely caring and concerned. I highly recommend them and would use no one else. Dentists, mechanics, and plumbers - find one you trust and stick with them!

I had two two toilets with different problems. Flowgood plumbing sent out the plumber, Jon Camp who…read morewhat very knowledgeable and was able to dianose my problem instantly and gave me recomendations for preventing future problems. Very efficient. I highly recomend them for any plumbing job. Al

They came within two hours of my calling, immediately diagnosed and fixed my kitchen faucet, and…read morefound my garbage disposal was coming loose and fixed that before we had any trouble. The guy was pleasant and knowledgeable. The price was reasonable. I'd recommend them to anybody.