I had a leak under my kitchen sink. I called TLC and they were quick to respond and even quicker to…read morefix it. They were friendly and professional so I will be calling TLC Plumbing for ALL my plumbing needs.

We had an issue where a clogged sink somehow mushroomed into any water used in house would gurgle…read moreback up into the basement tub. We were terrified at the possibility of what could be wrong. We called Tom at TLC plumbing and he came over that afternoon. After a lot of investigation including sending a video camera down our pipes, he was able to find the culprit! Some lovely raspberry bushes that I had planted a decade earlier literally cracked the pipe leaving our home and created a 70% blockage. After the diagnosis, Tom suggested replacing that section of pipe along with an exterior cleanout trap to keep such nastiness from happening in the future. If you are looking for a genuinely good, fair and professional plumber who also lives in the Dallas Area, look no further than TLC plumbing!!!

Have used GLT over many years for commercial and residential rental plumbing issues.They have…read moreconsistently provided outstanding service.

Excellent service! I called around 4 pm on a Thursday for a minor leak ( non emergency) and they…read morehad someone out first thing Friday morning. Within 46 minutes the job was completed and Nick and Jay were great to work with.

Thorsten and his crew are the absolute best. Super resonsive, they explain everything in detail and…read morego the extra mile to do things right. Recently, a crew member came to see if my washing maching was leaking - I heard weird sounds. He spend over an hour here and we went through many steps all over my house for me to learn and understand why it was not leaking and what would be visible if it were. There was no charge for that service call. I offered after he left - nope, there policiy is that if they come out and find nothing wrong then there is no charge. Now, that's what I call good service. Adrienne

TKO Plumbing did a great job again. Had them here a year and a half ago to replace the home…read morepressure regulator. That's why I called them back today. Came home and found the front planting beds covered with water. I was hoping that my wife just over watered the front plants. Not so lucky! I went down in my basement and shut off the incoming water valve (next to the incoming water line that services my home), and still heard running water on the other side of the cement wall. Not good, at this point knew I had a broken service line. Went up to the street and turned off the water at the county water meter. I started to dig up my planting beds to find the leak. I decided (at my age), that I'd rather just pay a plumber to fix the problem. I called TKO Plumbing and got an appointment later in the afternoon. John and his partner (sorry, don't remember your name) called exactly 30-minutes before they arrived. Told John what I found and they started to finish the excavation of about another foot of dirt. They found the leak at a broken elbow just outside the exterior wall. They fixed in no time, but had to wait an hour for the glue to dry before re-applying the water pressure at the water meter. Works fine, and will hopefully last a long time. Real happy with the company's quick response and the work the guys did. Will continue to use TKO Plumbing for all my future Plumbing needs.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I had a pipe burst and contacted them. I used them a few yeas ago and made a mental note to contact…read morethem for any future plumbing needs. They came out on the same day to resolve the issue. The plumber Chris was very friendly and knowledgeable. He fixed the pipe in less than an hour and invoice price was very reasonable. I'm thankful for their service after expecting the worst to be satisfied with a smile.

Horrible customer service. Their website had an out of state address which was confusing and…read morecaused wasted time to set up an appointment. Once the appointment was set, they failed to meet it. I waited for an hour for them to show up and then called to inquire. Eventually they took my call and claimed car trouble. I explained that it would have been nice if they had called me to let me know. The gentleman said he would show up later or call me to reschedule. When he did neither, I called again and texted asking he planned to come back. No response. Wasted my time. Stay away.

The technician came out when scheduled and was very professional. The technician wore a mask, shoe…read morecoverings, and kept their work area clean. I had a Nest installed which was installed quickly. The technician took his time to explain everything and was very patient. The price was very affordable and fair.

Ragsdale is no longer the trustworthy company it once was. Over the years, I have recommended many…read morecustomers to Ragsdale because of its reputation for responsibility and reliability. Unfortunately, my recent experience was very disappointing. My HVAC system is only about 3-4 years old, and two days ago it stopped cooling properly during a very hot day. I called Ragsdale, and they sent a technician named Brandon Thompson to inspect the system. During the visit, Brandon focused heavily on my air filter, which is a 5-inch MERV 12 filter purchased from Home Depot. He insisted that the filter was restricting airflow and contributing to the cooling issue. He also told me that Ragsdale sells a 5-inch MERV 11 filter and attempted to sell me one. I found this frustrating because the discussion seemed more focused on selling products than diagnosing the actual problem. I was also surprised to be charged a $59.95 diagnostic fee, considering that I pay annually for a maintenance membership and my system is covered by a 10-year parts-and-labor warranty. What disappointed me most was the overall experience. In the past, I had very positive interactions with several Ragsdale technicians who were professional, knowledgeable, and focused on solving problems. This visit felt different. Instead of receiving objective technical advice, I felt like I was dealing with a salesperson. The technician repeatedly introduced additional services and products, which made me question whether technicians are being pressured to upsell customers. In previous visits, technicians had mentioned alternative air filter options, including reusable metal filters, but those conversations felt informative rather than sales-driven. This time, the sales pressure was much more aggressive. Based on this experience, I no longer feel comfortable recommending Ragsdale with the same confidence that I once did.

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more