BIG shout to Donnie for sending Joey out to me this morning!! He made sure we didn't do anything…read morewrong and determined it was a bad prv!! Installed a new one so we're good to go!! Was really worried the high surges in water was going to destroy my appliances. Super fast and Joey was great! Ty so much!!!

I'm not sure why the lack of reviews... I cannot recommend…read morethese guys enough. They were amazing. I had an emergency sewer issue. I'll save you the details... It was bad. Of course the three emergency 24/7 plumbers we had on the fridge had no one available. Then we found Plumb Xpress. They came out that night (Saturday) and worked through the weekend to get us back up and running. My house was built in the 40's and had the original orangeburg lines. They were able to offer a reasonable price. Really amazing. Thank you Donnie, Rick and Wayne. You've made a life long customer.

Do NOT HIRE THIS COMPANY!!!…read more They did not pull a permit, did not follow code and because of that almost caused our house to catch on fire and leaked carbon monoxide into our home. I originally was going to let them fix the problems, but then I decided not to have them back in my home due to safety reasons. Their unqualified worker cut a live wire to my recessed lighting in my basement and then took that live wire uncapped and tucked it up into the ceiling without telling me then he installed the hot water heater improperly. I did not know any of this until my kids told me that the lights in the basement were not working so I thought that was really odd. I called my electrician and he came over and he almost got electrocuted because of what this guy had done and my electrician told me something is not right about this and you need to get their work checked out. He said I was so lucky my house did not catch on fire. I then told him the name of the company and he says oh no they have a really bad reputation. Shame on me for not checking reviews and I trusted someone that referred them. I then called my home inspector and had him come out and take a look at all of the work that was done, and we found some pretty major code violations and safety violations that could've been deadly. Because there was evidence that the wire he cut caught on fire. I actually have a picture of it where you can see it clearly caught on fire when he cut it. Other issues also because of the way that the hot water heater was installed I had carbon monoxide going into my home and my home inspector told me to shut it down immediately he was surprised we were still alive because my HVAC is in that same closet which feeds my main level. I then called the county inspector and had them come over and check all of the work so I have very qualified, third-party reports of all of the wrongdoing that this company did and the risk that it caused on my family. I had to pay a lot of money to have all of these things fixed. They also cut a hole in my brick of my house and didn't tell me and left it completely exposed and open to the elements and to animals that could've gotten in inside my basement walls. They also did not cap the pipe properly that is venting my sump pump that they installed. I did all of my homework and have it all documented. According to these other reviews, that's her protocol is to just ignore once I saw other people posting reviews on here of this company doing very dangerous things. So, I felt it was my duty to make a change. Julie guy is the owner and runs the business under her other peoples names from what my attorney is finding. When I pull her son Albert Guy who is doing work for her he is not a licensed plumber as of June 2025. They did the work on my home in 2024. BUYER BEWARE!

we have had 2 major leaks in 2 years and southern phoenix plumbing has gone above and beyond to…read moremake repairs for us fast and to do a great job! I got the recommendation for them from this page and they have been just the best!!

Fabulous! Had some backed up drains, Nico and Taylor were here on time! Neat, professional, eager…read moreto assist. While they were here I needed info on replacing a 2013 Water Heater, they were prepared to install same day! Water heater is located inside the home, these two were so neat and clean with the removal and install, you would not know they were here. If I could give a 6 or a 10 score, I would. These two plumber were not only professional, talented, organized and committed they were full of personality too. Don't hesitate call Grassroots for any of your plumbing needs.

Amazing job of diagnosing our problem after the county came out 4 times, including sending their…read morecontracted private plumber, and completed the repair incorrectly. Mind you, house, with its plumbing, was built in 1953 so the obstacles were quite challenging. Caleb's understanding and professionalism allowed the problem to finally be resolved after 3.5 weeks. He even spoke directly to the county crew to ensure they understood what he had found as he investigated with his equipment. Grassroots was genuinely caring and concerned. I highly recommend them and would use no one else. Dentists, mechanics, and plumbers - find one you trust and stick with them!

Great experience. I called in the morning and they were able to stop by same day. Repair was quick,…read morethey explained everything they were doing and spotted some potential issues for me to keep an eye on going forward.

David is great! Thoroughly investigated our toilet problem and fixed it!…read moreFair pricing and very nice to boot!

Was prompt and did a great job. Will use them again. Was quick and knowledgeable. And came out…read moreon an emergency call out of their area and we appreciated it.

I had a pin hole leak in my copper pipe. Pell would not give me an estimate of the time it would…read moretake to fix. The price was $385.00. It took him less than 15 minutes to fix. Is this an honest rate? I don't think so. I called them because I received a $25 promotion in the mail the day before. I thought I had used them in the past. Not so. Stay Away From Pell Plumbing!!!!

We had the pleasure of personally meeting Mitchell McCoy during his initial plumbing estimate visit…read moreand came highly recommended based on his flawless plumbing work and by a painter that uses him extensively in house renovations. Mitchell evaluated the plumbing in the crawl space and the bonus bathroom and explained in detail what to expect during and after the installation of his plumbing. Mitchell found a pinhole leak in one of the pipes in the bonus bathroom, that over time would get larger, and create major problems once the ceiling sheetrock was installed. The work was extension: capping off existing toilet, bathtub, and vanity drains, replacing hot/cold water pipes, installed toilet, shower and vanity drains and put in hot/cold water pipes for the shower and vanity. Working in the crawl space, to him, was just part of the job. Mitchell displayed sound professional service, intelligence, technical knowledge and concern for our customer satisfaction. He enabled us to meet our objective, while making intuitive recommendations. Mitchell's personality and communication skills are unsurpassed. His outstanding personal expertise, and professional skills as a Master Plumber, resulted in an easy decision as to which plumber we wanted to hire. His recommendations were based on his personal experience and as a Master Plumber. All of our questions and concerns were answered to our satisfaction. Mitchell's presence, decisiveness, poise, confidence and determination represent the image of today's highly skilled plumber. His remarkable ability to make this the best day of our lives and his meticulous attention to detail and coordination efforts, resulted in giving us peace of mind that all of the plumbing would be completed without any future problems. Once the flooring in the bathroom was completed, Mitchell came back and hooked up the shower head and valves, seated the toilet and ran the fresh water piping for it, and hooked up the vanity plumbing. No plumbing problems from the time of his initial plumbing work until he returned. We called Mitch when our pressure assisted toilet sounded like it had a leak. Mitch came and after a careful examination, he discovered that the flush master controller was leaking. Mitch ordered the part and had it shipped to my home. When, it arrived the next day, I called Mitch and he did the installation that evening. Mitch was more concerned with not having us inconvenienced than working late in the evening. If you are looking for a plumber that is more concerned with fixing your plumbing issues vice getting your money, than Mitchell is the only person that embodies this statement. My brother-in-law is a Texas Master Plumber, so I know what it takes to achieve this title. Mitchell does quality work every time, extremely organized, very professional and believes in fair pricing. Mitchell has unparalleled technical ability and professional knowledge, and possess the qualities necessary in a successful plumber - the ability to balance the needs of his company with the greater needs of the customer.

The guys were at our home for a repipe job (Uponor agreed to repipe our home due to faulty red pex…read morepipe). They were on time, articulated very well on what there process was with our project. They moved quickly at doing what they said they were going to do. Mitch installed a tankless water heater for us. He did a great job at getting that tankless done and might I say it is very neatly done. when the team finished they cleaned up, doubled checked behind themselves loaded up there tools. Mitch even let me program our new Rinnai RXP199i tankless through via the Rinnai app. I sent pictures of the job to one of our neighbors. They are now interested in a tankless install. I contacted Mitch and hopefully they will link up. All this to say Mitch and his team did an excellent job and I will be referring Holy Water Plumbing to my neighbors and friends. Awesome job guys!

I made an online appt yesterday and Josh took care of my clog today at the time I requested. Josh…read moreis such a nice young man, courteous and professional. He was extremely knowledgeable and wasted no time getting the job done. I highly recommend City Wide Plumbing.

I highly recommend City Wide Plumbing! My late husband always used to take care of our plumbing and…read moreelectrical problems, so when my kitchen faucet stopped working I was in a bind. It was the kind that had a touchless sensor, but even after I replaced the batteries: still no water. I Googled a few local plumbing services but this was the only one that answered my call and really listened. Chad was personable and professional, and explained several options so that I could make a decision. The plumber who came out did an excellent job: he was proficient and thorough. Overall: excellent communication, very reasonable costs, and trustworthy.

Trey came to our house to fix a water plumbing issue that we've been having for months on end…read more We've had multiple people come out to look at it and Trey fixed the problem within an hour. He was quick, thorough, and efficient. We will definitely be calling him again if we have any more issues.

Didn't show up TWICE!! I chalked the first time up to a…read moremisunderstanding when he called. He asked if he could come the next day but I had already moved my clients to the next day to keep the day light for him so I could be available for him when he was able to come by didn't show. He asked about Friday and I told him that would be a good day because that day was still relatively light. He said he would come by sometime after noon. I never heard from him again. Worst part is I canceled somebody else to leave the day open for his visit ( the reason that day was light was because I already had someone else scheduled and silly me cancelled them!!)