No follow up whatsoever! No call backs or email replys…read more I've called numerous times regarding questions about my policies and I either do not get a response or call back or I receive a ridiculous answer. Terribly managed agency!

I was referred to this agency because I was seeking better coverage for my waterfront apartment…read more I was given an initial policy quote which I accepted. Several weeks later I was contacted by telephone and told that the liability portion of the policy had to be increased in order for Allstate to write my policy and I accepted this increase. I provided my bank information at that time for automatic payments. I was out of the country for a few weeks from the middle of July till sept 1. I was greeted upon my return with notices of cancellation of this insurance policy. During my absence not a singe telephone call or email was sent by the agency stating that Allstate would not accept my property for insurance coverage and they actually billed men$33.39. I contacted them And they said they would review what happens and they did but what I sound out was that they cancelled my coverage because of a rejection from Allstate without explanation and then proposed still another insurance quote which I did not accept. Then they put the amount of $33.39 in for collection with a collection agency. I called them and they said that amount was for insurance coverage until they cancelled my policy. Very un professional! Don't use them!

Rob is not only my broker he is also like family to me. He takes care of any questions I have for…read moremy auto insurance needs and has offered to assist family with questions even though they are not clients of his. Rob, Paula, and Cindy are outstanding and go above and beyond with any questions I have. Love dealing with them. When you call there it is not like dealing with an insurance agent for sure...,.it is like your talking to a friend.

From the owner: ISC Coverage specializes in a wide variety of insurance services for customers throughout Medford,…read moreNY and the surrounding areas. We are dedicated to providing the highest quality products and customer service - we will do everything we can to meet your expectations.

STAY AWAY FROM ALLSTATE!!!! Company destroyed my family. Our family home burned to…read morethe ground and allstate never paid. In NY state there are NO punitive damages allowed so insurance companies like allstate have lawyers on retainer and have nothing to lose just ruin families lives. Our family Marty,Linda, Jarrett and Glen Goldstein had their family ripped apart from this evil company. Matt fox is representing a monster. Please please please never ever give them business. They will take your premium and give u the old fuck you if God forbid something happens. Please don't let this man ruin more lives.

The worst experience I've ever had with any type of insurance service agency...I had my auto…read moreinsurance policy with Matthew Fox. I have a laundry list of things that went terribly wrong..after being a customer for many years. Enough was enough. I actually stayed with Allstate, that wasn't the problem, in fact I found another Allstate agency to move to and it's been amazing ever since. So much so that they've even were able to save me some money without asking. Talk about incredible service. Best decision ever... if you find yourself having any issues...runnnnnn ..it won't get any better. If somehow you managed to get good service here, congratulations!

Luis Bobe is pleasure to work with and was efficient in getting all my questions answered in a…read moretimely manner. Helped me save money by switching from another highly rated company who was overcharging us for years. Will be recommending to family members.

Quick and easy, very informative and saved me lots of $$$$$…read moreRosanna Aracena is her name and getting the best quote is her game.

The team at this State Farm location is 5 star through and through. Response time is immediate…read more Staff is friendly and efficient. Any and all questions answered. I never felt like they were trying to get one over on me like other insurance brokers. Amy P is a rockstar, sharp shooter and guided us in every part of the process. We were getting ripped off on our homeowners insurance that just continued creeping up and creeping up. With State Farm we were able to save $2000 on homeowners and combined with our auto saving another $400. They made the process simple and straightforward! THANK YOU!

Amy was knowledgeable and easy to work with. Highly recommend this branch of State Farmread more

Robert Vera insurance Allstate sent me an unsolicited letter with a quote of $785 for my home…read moreinsurance, based on a dwelling price of $402,600. I called Robert Vera Allstate insurance and gave them my details and particulars for an actual quote. That company came back with a quote for $2,400, which is triple the original quote sent to me. Why? The letter they sent with a false nonsense quote in order to entice me to call the company. They had no intention of honoring or even coming close to that original quote. It was all a scam to get me to call. I will never do business with a dishonest company. I will be making a complaint to the BBB and Suffolk County Consumer Affairs. If you do business you have to do business correctly, honestly and ethically. Lastly, I have a basic history, no previous insurance claims etc or anything that would result in a much higher quote. This company simply sent out a dishonest solicitation letter with a nonsense quote they had no intention of honoring.

I have been with Allstate for 50 years, a fair amount of that time with Rob. I recently had a claim…read morewhere my vehicle was hit and run. We had some other stuff going on too, Rob took control and made it all easy, Can't say enough great things about Rob and his staff. If you need insurance without the bovine scatology call Rob!!!