No follow up whatsoever! No call backs or email replys…read more I've called numerous times regarding questions about my policies and I either do not get a response or call back or I receive a ridiculous answer. Terribly managed agency!

Don't go near this agent. I signed and paid the first installment for the policy. 4 months later I…read morelooked up my insurance cards and I didn't have any. Turns out they never activated the policy and my money was still being held. I contacted the agency and it turns out I didn't have insurance for those months, but they activated the policy retroactively and took the money instead of refunding it. I cancelled and they are still debiting my account. I have contacted the PA insurance commissioned but haven't heard.

Rob is not only my broker he is also like family to me. He takes care of any questions I have for…read moremy auto insurance needs and has offered to assist family with questions even though they are not clients of his. Rob, Paula, and Cindy are outstanding and go above and beyond with any questions I have. Love dealing with them. When you call there it is not like dealing with an insurance agent for sure...,.it is like your talking to a friend.

From the owner: ISC Coverage specializes in a wide variety of insurance services for customers throughout Medford,…read moreNY and the surrounding areas. We are dedicated to providing the highest quality products and customer service - we will do everything we can to meet your expectations.

STAY AWAY FROM ALLSTATE!!!! Company destroyed my family. Our family home burned to…read morethe ground and allstate never paid. In NY state there are NO punitive damages allowed so insurance companies like allstate have lawyers on retainer and have nothing to lose just ruin families lives. Our family Marty,Linda, Jarrett and Glen Goldstein had their family ripped apart from this evil company. Matt fox is representing a monster. Please please please never ever give them business. They will take your premium and give u the old fuck you if God forbid something happens. Please don't let this man ruin more lives.

The worst experience I've ever had with any type of insurance service agency...I had my auto…read moreinsurance policy with Matthew Fox. I have a laundry list of things that went terribly wrong..after being a customer for many years. Enough was enough. I actually stayed with Allstate, that wasn't the problem, in fact I found another Allstate agency to move to and it's been amazing ever since. So much so that they've even were able to save me some money without asking. Talk about incredible service. Best decision ever... if you find yourself having any issues...runnnnnn ..it won't get any better. If somehow you managed to get good service here, congratulations!

Darren was a pleasure to speak with. He went over all of my policies and made sure I had the best…read moreof everything! Highly recommend!

Kelly was completely amazing! Her customer service and knowledge on the plans offered blew me away…read more Thank you for helping me switch and most importantly save money for my family. Will be referring family and close friends for sure. Keep up the great work Kelly

Amy was knowledgeable and easy to work with. Highly recommend this branch of State Farmread more

Was looking for a change in auto and homeowners policy as I have been living in my home for 36…read moreyears with the same companies. I was very surprised at how underinsured I was with my Homeowners and over priced on my auto policies. Shame on me . Ryan saved me $ but also took the time to explain every detail of my policies. He not only is pleasant to speak to but extremely knowledgeable. I highly recommend and trust this company.

Robert Vera insurance Allstate sent me an unsolicited letter with a quote of $785 for my home…read moreinsurance, based on a dwelling price of $402,600. I called Robert Vera Allstate insurance and gave them my details and particulars for an actual quote. That company came back with a quote for $2,400, which is triple the original quote sent to me. Why? The letter they sent with a false nonsense quote in order to entice me to call the company. They had no intention of honoring or even coming close to that original quote. It was all a scam to get me to call. I will never do business with a dishonest company. I will be making a complaint to the BBB and Suffolk County Consumer Affairs. If you do business you have to do business correctly, honestly and ethically. Lastly, I have a basic history, no previous insurance claims etc or anything that would result in a much higher quote. This company simply sent out a dishonest solicitation letter with a nonsense quote they had no intention of honoring.

I have been with Allstate for 50 years, a fair amount of that time with Rob. I recently had a claim…read morewhere my vehicle was hit and run. We had some other stuff going on too, Rob took control and made it all easy, Can't say enough great things about Rob and his staff. If you need insurance without the bovine scatology call Rob!!!