I was contacted by a repair company concerning repairs on my vehicle. I contacted Chris D'amico's…read moreoffice and spoke with Betty who stated "forward me the email from the company and I will take care of everything. " Have you ever even heard of that from any company?! I'm so used to jumping through hoops and making a million calls with my previous major insurance company I am glad we recently switched and will be staying with Damico and his Office for the long term. I would recommend to anyone especially if you live in the area. Great office great staff superior service.

Had issue with a refund , Chris personally handled it and I received full refund that I was due. I…read morewould definitely recommend using this agency for all of your insurance needs.

Unbelievably professional and helpful. I've never dealt with a broker for my insurance before…read morehaving always had my insurance with Geico and before that Allstate. That was until a friend recommended Mike at Malpigli & Associates. He spent at least half an hour on the phone with me explaining all of my coverage and what each was meant to cover. He showed me that high deductibles are not always the best value and showed me where my coverage could use some improvement and where what I had was good. It became clear pretty quickly that if you only spend 15 minutes on your insurance you are probably missing something important. He took all of my information, explained how the companies underwrite and what they all look for. He promised to get back to me in an hour or two and he called me back in half an hour with rates from three companies that were less than what I was paying with lower deductibles and higher coverage. He recommended a company I had never heard of but came to realize is a great company. (Utica National) He saved me $848 over Geico lowered my deductibles and tripled my coverage. He also gave me rates for Travelers, Hartford and Progressive but Utica was the best for me. He said he would "squish the lizard" and boy did he! If you're getting ready to pay your car insurance do yourself a BIG favor and call Mike at Malpigli and Associates. You'll be glad you did. I know I am.

What are we talking about when we talk about insurance agents? With costs being generally equal…read moredepending on how much of a screw up you are, you're really looking at customer service. You want your agent to be available and willing to help. Well Sanseviro Insurance could teach a clinic on customer service. Maybe it's an Italian thing, but you go to their office and you feel like your sitting in their living room. They know you, they know your policies and they know what's best for your situation. Hell, they even know the policies of your crazy old man who needs a little help in remembering that you have to pay for insurance before it lapses. Anyway, the gang here absolutely rule. Family owned and operated, and they truly treat you just like one of their own. Which could explain why i'm always being asked to take out the garbage and to sit up straight when I visit their office. If you're looking for great policies that save you money, call them.

Promise to get quotes same or next day. Call a week later, told my agent will call back . Never…read moreheard back again . Terrible customer service

Jim and his team are the best. I use them for my business and personal insurance needs. There…read moreservice and knowledge are second to none and would highly recommend folks insurance. As a full service agency, they access the best insurance carriers and get you the best price. I referred folks to a friend and his umbrella policy saved them hundreds of dollars.

Kent was extremely helpful in resolving a 1 problem I was having regarding obtain the right…read moreinsurance for my Toyta. He was quick to jump in and help unlike my assigned agent "lay about" Connie. Unfortunately, he moved on most likely a promotion. Toyota, thanks for Kent.

In regards to John S's review, don't know if it's the ins co or the agent-Kent was my agent and…read morethere was a total lack of communication on his part-I wound up doing his job and making phone calls to straighten everything out. I never formally complained about someone before, but I did this time as it concerned my home and my vehicle. I have since switched agents and so far, no problems.